Charles V. Email & Phone Number

San Francisco, Ca, Us

Doraville, Ga, Us

- Integrated predictive analytics to anticipate demand fluctuations, resulting in a 15% reduction in excess inventory and a 10% improvement in order fulfillment accuracy.-Negotiated long-term agreements with key suppliers, securing favorable terms and reducing procurement costs by 12%.-Deployed a state-of-the-art supply chain management system that streamlined processes, enhanced real-time visibility, and reduced manual intervention by 30%.- Developed and executed strategic plans to reduce costs, grow revenue and develop customer intimacy leveraging Customer Experience technology solutions (dealer portal adoption & enhancements, Qualtrics VoC and Salesforce)- Delivered results through proactive cross-functional planning, project management processes, a well- developed process of daily results management, utilization of customer scorecards and root cause problem solving/corrective action processes. Key metrics include: forecast accuracy, in-stock levels, NPS, CSAT, CES, OTIF, seasonal promotional execution and demand variability reduction.- Provide leadership and development for customer-focused managers/associates, as well as guidance for an extended team of Customer Service and logistics partners focused on supporting the assigned customer(s).- Work the 3PL cross-functional team to build relationships, performance, corrective action plans and improvement strategies to improve their operational performance within SLAs.

Doraville, Ga, Us

-Developed and managed project timelines and resources and ensure risk mitigation actions are identified and in place to ensure successful program launches.-Implemented a new logistics strategy that reduced transportation costs by 25% and improved on-time delivery rates from 85% to 98%.-Cultivated and maintained strong relationships with key suppliers, resulting in a 15% reduction in lead times and a 10% improvement in supplier performance metrics.-Spread-headed initiatives with external vendors, understanding forecast and demand planning requirements across multiple geographies.-Identified and implemented process improvements in the project management lifecycle, reducing project completion times by 15% and increasing team productivity by 20%.-Developed and executed a risk management plan for a high-stakes project, mitigating potential risks and ensuring project completion with zero incidents.

Doraville, Ga, Us

-Achieved 108% of category quota, enabling sales solutions to increase category performance to 99% from 77% by years end.

Los Angeles, Ca, Us

-Lead as centralized SaaS while an advocate for enterprise strategic relationships an expert within business partner channels and driving ERP transformation.

Chicago, Illinois, Us

-Partnered with sales team, management, P&L and customers to grow territory to a $34M per year account with an average of 8 % increase per year.

Bachelors Of Science, Marketing/Marketing Management, General

Graduate Certification, Program Management Pmi, Pgmp

Graduate Certification, Project Management

Graduate Certification, Six Sigma Lean Management

Education record

Education record

Education record