Branch Supervisor
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EGL Holdings Company Limited (HKEx: 6882) is a cross-border travel agency based in Hong Kong, offering tours and a wide range of travel services, package tours, business travel products.⢠Led the team to meet company sales targets of HKD 1,000,000+ per month, ensuring that the team to be close to the forefront of the market⢠Managed the daily operation of the branch and oversee a team of 40 branch staff, ensuring the team meets the company's mission of customer-centricity, team spirit, and continuous innovation⢠Nurtured and guided colleagues to provide excellent customer service, handle customer complaints, and resolve problems for customers, such as general after-sales service, tour arrangement⢠Built long-term relationships with customers by consulting them on travel destinations and tour registration⢠Continuously innovated by accepting new ideas from colleagues, adapting advanced technology in business operations, and introducing new vending machines to sell transport tickets and other travel products to enhance customer experience