Chetan Waghmare Email & Phone Number

Pune, MH, IN

Pune, Maharashtra, India

• Spearheaded overall operations and strategic planning, overseeing multiple departments to ensure seamless execution for new setting up of new business.
• Created and Managed the P&L for the New Business.
• Developed and implemented performance metrics, resulting in a 9% increase in productivity and operational efficiency.
• Led the successful integration of new technologies and systems, streamlining workflows and reducing manual errors by 12%.
• Collaborated with executive leadership to create and execute long-term business strategies, contributing to 20% revenue growth.
• Oversaw budgeting and cost control initiatives, achieving reduction in operational expenses while maintaining quality standards.

Pune Area, India

• Managing the workforce with high end technology and cross functional skills across Asia, Europe and American Continent.
• Performed migration management and setting up of processes and SLA’s for one of the biggest projects in the art industry.
• Spearheaded the complete overhaul of operations in India to increase the productivity of team members from an average of 80% to 94%.
• Developed and executed cost-saving measures, leading to an annual reduction in operational expenses by 15%.
• Conducted regular performance evaluations, identified areas for improvement, and provided coaching to team members, leading to a 14% increase in overall team performance.
• Formulated long /short-term strategic plans to enhance operations aligning with macro plans of the organization and industry trends.

• Assigned to Telstra Project, one of the biggest Telecom Company of Australia.
• Worked on National Broadband Network and Provisioning Team.
• Managing a Team of 20 Associates.
• Motivated every team member to deliver a minimum of 98% productivity through constant analysis, follow up, coaching and inspiring with examples.
• Created a healthy competitive environment within the team.
• Organized Trainings and Workshops for team members lacking in performance to motivate them and improve daily productivity.

Mumbai Area, India

• Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues
• Conferred with existing and potential customers to assess requirements and propose optimal solutions
• Managed revenue models, process flows, operations support and customer engagement strategies
• Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions
• Improved client sales by automating system e-commerce feature
• Conducted meetings with clients to determine project intent, requirements and budgets

Mumbai Area, India

• Taking care of Specialty Category (Gourmet, Ethnic, Private Label and Liquor)
• Oversaw annual budget and all purchasing needs for the allotted International foods, Beer, Wine and Spirits Category for the west zone
• Devised and executed annual purchasing plans and contracts, including consignment and staggered purchase
• Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency
• Implemented policies to reduce cost and eliminate waste
• Coordinated logistics, planogram and merchandising needs for 16 stores including 3 Hyper stores

Mumbai Area, India

• Supervised and evaluated staff of 132 including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement
• Coached 75 sales associates in product specifications, sales incentives and selling techniques, increasing customer satisfaction ratings for the store
• Maintained positive customer relationships by responding quickly to customer service inquiries.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
• Provided weekly work schedules to employees to accommodate business demands and vacation requests
• Implemented theft prevention policies to minimize potential stock loss

Mumbai Area, India

 Handling a team of 2 Support Manager, 4 Supervisor and 36 Customer Service Associates. Inventory control, Shrinkage control and maintaining FIFO  Constant checks on the stock position in store and regular interaction with Merchandisers to maintain at least 95% stock availability. Benchmarking the competitors and study the offers and promotions running.

Post Graduate Dipolma In Business And Hotel Management, Business And Hotel Administration And Management, General

Bachelors Of Hotel Management And Catering Technology, Hotel/Motel Administration/Management

Higher Secondary Certificate, Higher Education/Higher Education Administration, B

Secondary School Certificate, Secondary Education And Teaching