Claire W Email & Phone Number

Seattle, Wa, Us

Seattle, Washington, United States

Led end-to-end product management, driving new business accounts, revenue, and increase in feature adoption. Defined product vision and roadmap, quantified impact, and prioritized features. Collaborated with designers, engineers, and data scientists to create and iterate requirements. Oversaw product launches with marketing, legal, public relations, and customer service. Managed post-launch.

Houston, Texas, United States

• Earned promotion 3x as fast as average. Attained 101% utilization, exceeding target of 86%. Rated as “Exceptional” (highest) in annual performance review.• Advised C-suite and mid-level managers on growth, AI, analytics, and digital strategies across financial services, retail, and technology, media, and telecom (TMT) sectors, generating an average 25% increase in revenue.• Managed team of 5 to shape the product and data monetization strategy for a top payment processing company, forecasting $200 million in annual revenue growth and securing CEO buy-in (example project).• Directed 7-person team of consultants to deliver 3-year technology strategy and roadmap for $60 billion retailer, projecting $400 million in annual EBIDA growth, with strategy endorsed by CIO and COO (example project). • Obtained $2 million in annual renewals and expansions through effective client management.• Spearheaded business development, resulting in $3 million in new contracts and $10 million pipeline through creation of request for proposal (RFP) responses and Statements of Work (SOWs).• Guided 10-person team to develop offerings and playbook, institutionalizing scalable sales and delivery model that boosted pipeline's total contract value by +22% YoY and revenue by +10% YoY.• Devised executive reporting tools, streamlining pipeline management and investment decisions.

New York, New York, United States

• Promoted 3 years faster than average from entry-level to Senior Manager, consistently securing highest performance rating (1; top 10-20%).• Built and deployed AI/ML, advanced analytics, and big data products from concept to scale.• Developed ML-enabled B2B product “Intelligent Relationship Manager Assistant” (IRMA), achieving 85% adoption rate at initial launch at regional commercial bank. Boosted enterprise sales by up to 25% through enabling sales teams to quickly identify ideal prospects (via prospect prioritization feature) and effectively prepare for client meetings with dossiers generated within 7 seconds (via dossier automation feature). • Utilized diverse data (11 external data sources, 250 attributes, 1.3 million prospects), unstructured data (6000 company profiles, 900 analyst reports spanning 50 industries, 2500 10-k reports), and ML models (75 Watson-identified significant data attributes, 26 ML ensembles, 5 ML algorithms) to maximize IRMA’s effectiveness.• Implemented Conversational AI/Virtual agent, reached 95% automation of answers with high accuracy and 370% ROI over three years.• Spearheaded development of additional products including Custom 360/Customer Insights, Customer Segmentation and Personalization, Personality Analyzer, and Industry Insights, strengthening product suite.• Guided teams in product strategy, roadmap, and use case prioritization and development. Enhanced data availability, quality, and security through improved data governance.• Established autonomous, cross-functional, multi-disciplinary agile teams and adopted Product-Oriented Delivery (POD) model, accelerating collaboration and efficiency.• Selected for strategic rotational role as Chief of Staff for the North America department leader. Gained deep insights into all business aspects, contributing to strategic decision-making and operational efficiency.

Master'S Degree, Finance, General

MIT Sloan School of Management. Dean's Student Advisory Council. Alumni interviewer for college admissions. GRE Math 800/800.

Bachelor Of Arts - Ba, Mathematics And Financial Economics, 3.9/4.0

Magna cum Laude. GPA: 3.9/4.0. Simon Early Leaders Scholarship. Student Leadership Advisory Board member.