Cyndi Newton Washington, Cmp Email & Phone Number

United States

Memphis, Tn

Responsible for initiating new sales and prospects, qualifying leads, responding to inquiries, conducting site visits, preparing proposals and contracts. Duties also include analyzing lost business, recommending rates and entertaining clients. Work with sales director to develop sales strategies and promotional campaigns. Coordinate with operations departments to ensure requested services are provided to clients. Consistently exceed sales goals.

Jacksonville, Fl

Successfully booked and executed catered events in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Consistently exceeded quarterly booking goal by 200%.▪ Responsible for coordinating all aspects of events from initial inquiry through booking, planning, obtaining all details and effectively communicating relevant information to operations departments accurately and in a timely manner.▪ Solicited new accounts and maintained long-term customer relationships to generate future business.▪ Executed sales agreements for corporate and SMERF events, including weddings, while maintaining or exceeding expected sales goals.▪ Conducted site inspections; provide personal attention to prospective and current clients.▪ Prepared banquet event orders, function room diagrams and group resumes.▪ Developed and maintained relationships with planners and vendors.▪ Attended trade shows.

Silver Spring, Md

Served as Project Director/Deputy Project Director for two federal government contracts.▪ Managed a three-year contract with a one million dollar budget.▪ Oversaw the day-to-day work of two subcontractors.▪ Supervised webmaster, conference planners and technical support staff.▪ Created, tracked and analyzed budgets.▪ Recruited and hired graduate students for internship assignments.▪ Worked closely with accounting department to ensure invoices and reimbursements were processed promptly.▪ Continued performing Senior Conference Planner duties as described in the following section.Senior Meeting/Conference Planner (2003–2004) ▪ Served as Task Leader for conferences, peer reviews and exhibits for a federal government contract.▪ Responsible for successfully planning and implementing several multifaceted annual conferences and workshops with 50-600 attendees, and for ensuring clients' needs were fulfilled.▪ Executed online and onsite grant reviews.▪ Assembled and supervised ancillary staff.▪ Collaborated with technical support staff to develop online registration databases and ensured reporting requirements were met.▪ Supervised Creative Services staff in designing and developing all related graphics materials.▪ Developed cost proposals and timelines.▪ Researched city and site selections, requested proposals and conducted hotel searches.▪ Evaluated vendor proposals, negotiated hotel contracts and arranged direct billing.▪ Worked closely with hotel and convention and visitors’ bureau staff, and vendors.▪ Coordinated lodging needs, meeting room setups, audiovisual equipment and catering.▪ Arranged transportation and travel arrangements for VIPs, speakers, clients and participants.▪ Managed registration process, onsite staff and conducted pre- and post-conference meetings.▪ Developed strategies for providing technical assistance to unsuccessful grant applicants.▪ Evaluated events and made recommendations for future programs.

Rockville, Md

▪ Successfully managed conferences with 25 to 3,500 participants for four federal government agencies.▪ Prepared, tracked and analyzed budgets; reconciled expense reports.▪ Supervised conference staff.▪ Conducted site visits and recommended most appropriate venues to clients.▪ Negotiated hotel contracts with minimal attrition and/or cancellation penalties, complimentary food functions and meeting space.▪ Designed and coordinated exhibit halls with 500+ vendors.▪ Prepared meeting specifications for vendors outlining audiovisual needs, room setups and catering requirements.▪ Maintained favorable relationships with clients, speakers, VIPs, hotel and convention bureau staff.▪ Managed onsite logistics, speakers’ needs, travel arrangements, registration and mailing list databases.

Arlington, Va

▪ Responsible for mailing 500,000 pieces of business-to-business direct mail per year for 10 newsletters and several ancillary products.▪ Conducted list research, analyzed results of promotional campaigns, wrote copy and worked with copywriters to create sales packages.▪ Developed marketing plan and departmental budget.▪ Worked with graphic artists, printers and mail houses to assure on-time, trouble-free mailings.▪ Analyzed data for trends and evaluated subscriber retention campaigns.▪ Researched feasibility of new product ideas by determining size of target market and interest level.▪ Assessed billing series and made recommendations to upper management.▪ Promoted from Marketing Assistant to Senior Marketing Assistant – February 1989.▪ Promoted from Senior Marketing Assistant to Marketing Manager – August 1989.

Certificate Program, Hospitality & Tourism Management

Graduate Courses, International Hospitality Management

Bs, Marketing