Curtis-Lee Waterboer Email & Phone Number

Cape Town, Western Cape, South Africa

As a diligent professional in the field of project scoping and integration, I ensure accurate, efficient, and effective completion of scoping projects. I liaise with various stakeholders including Project Managers, IEs, Outsourced Integrators, and Vendors to meet project requirements. Accountability for work quality and providing regular updates to Implementation managers and team leads is central to my role. I maintain flexibility to accommodate changing schedules and cultivate a strong teamwork ethic.In addition to overseeing scoping projects, I facilitate training for new outsourced integrators and serve as the point of contact for scoping escalations. I also assist with IE work as needed. A typical day involves reviewing floor plans, interpreting project requirements, calculating sensor coverage zones, marking up floor plans, and ensuring adherence to RetailNext standards.My expertise lies in accurately measuring various metrics from scaled drawings and converting measurements as needed. By ensuring meticulous attention to detail and adherence to RetailNext standards, I contribute to the successful execution of deployment projects.

Cape Town, Western Cape, South Africa

After transitioning to a permanent role, I gained increased autonomy and expanded responsibilities. I was tasked with supporting the newly formed Vendor Management team, providing assistance and training to vendors servicing prominent clients such as TFG, Watches of Switzerland, and Everything Everywhere, among others. My role involved facilitating effective collaboration between vendors and clients, ensuring smooth operations, and delivering high-quality service standards.

Cape Town, Western Cape, South Africa

During my internship at RetailNext, I collaborated closely with the IE and project management teams to grasp the project scope for deployment. I gained hands-on experience in understanding the installation and configuration processes for RetailNext solutions and analytics. My responsibilities included ensuring accurate and efficient deployments, evaluating post-installation documentation and configurations, and documenting any recurring errors made by integrators. I also acted as a point of escalation for integrators, liaising with vendors to ensure timely installations. Additionally, I provided detailed installation reports to management, contributing to the overall success of deployment projects.

Cape Town, Western Cape, South Africa

As the Director/Founder of Dissafyt Digital, I am continuously expanding my expertise, particularly in the business aspect of our operations. While I initially established Dissafyt Digital with a strong foundation in web design and development, I am now actively refining my industry knowledge to encompass the broader spectrum of business management.By immersing myself in the intricacies of business operations, including strategic planning, client relationship management, and marketing strategies, I am enhancing our company's ability to deliver comprehensive website solutions. This ongoing learning journey allows me to not only stay abreast of industry trends but also strategically position Dissafyt Digital for sustained growth and success.While I remain deeply committed to honing my skills in web design and development, my evolving focus on the business aspect underscores my dedication to providing holistic and client-centric services. Through this dual emphasis on industry expertise and business acumen, I am poised to lead Dissafyt Digital towards continued innovation and excellence in the digital services landscape.

Kraaifontein, Western Cape, South Africa

During my training, I gained proficiency in Web Design using HTML5 and CSS3, as well as Web Development using JavaScript. I also received an introduction to User Experience Design. As part of an internship with our parent company, I led a team responsible for various tasks, including task allocation and ensuring the quality of rendered content. I held team members accountable for delivering high-quality work within deadlines. Additionally, I coordinated and facilitated a Kids' Coding Program, introducing children to coding fundamentals.In a collaborative effort, my team assisted business owners with their social media accounts. My primary responsibility involved revamping the organization's website and addressing client requests, which predominantly centered around user-centered issues. I worked to deliver effective solutions to enhance user experience and meet client needs.

Cape Town, Western Cape, South Africa

Delivered exceptional customer service across diverse channels, ensuring seamless banking experiences for clients. Guided customers through inquiries, transactions, and account openings, promoting financial empowerment and product awareness. Proactively identified and addressed client needs, driving cross-selling opportunities. Upheld stringent compliance with industry regulations while fostering a collaborative team environment. Contributed to a dynamic work culture focused on diversity and teamwork.

Cape Town, Western Cape, South Africa

Spearheaded stock replenishment operations to ensure shelves were consistently well-stocked, contributing to a seamless shopping experience for customers. Demonstrated a proactive approach in identifying and addressing customer needs, enhancing satisfaction levels and fostering loyalty. Developed a sharp understanding of customer preferences and trends, enabling effective anticipation of their requirements. Skillfully managed challenging situations where customer demands exceeded available resources, employing tact and resourcefulness to find suitable solutions and maintain customer goodwill.

Bachelor Of Commerce - Bcom, Business Informatics, Average 70.75

MNB1501 NQF 5 - Business Management IA DSC1520 NQF 5 - Quantitative Modelling I FAC1502 NQF 5 - Financial Accounting Principles, Concepts.

Diploma, Mechanical Engineering, 53.4

CSA150S NQF 5 - COMPUTER SKILLS AND APPLICATIONS MIT150S NQF 5 - ENGINEERING DRAWING 1 MTH155S NQF 5 - ENGINEERING MATHEMATICS EMC150S NQF.

National Senior Certificate, Matric: Majoring In Science, 70.71

Activities and Societies: Chess Team CaptainAfrikaans Home Language: 69% (Achievement Level 5) English First Additional Language: 77%.