I’m a Senior Software Implementation Consultant living in Seattle, WA with a BFA in Advertising from the Art Institute of Portland. My professional journey began as a freelance Account Planner doing research and strategy work. I’ve always been driven by an innate curiosity to understand what makes people tick. As a strategist, my job is to find the consumer niches that brands and companies can tap into. I believe the best question anyone can ask is: “Why?” There's always more to understand, we just need to ask the right questions and continually look at things from different perspectives.The current chapter of my career as a Senior Software Implementation Consultant began in 2014 when I joined a start-up, Blab LLC, where I initially began working as an Analyst, partnering with the product team to grow and evolve their Social Intelligence Platform, BlabPredicts. When Blab was acquired by Deloitte Digital, I was managing our largest accounts across various industries all over the world. Navigating post-acquisition, I found a home with the Customer Engagement & Strategy team and started a new adventure working with Sprinklr, a unified customer experience management platform. In April of 2022 I joined the Operational Human Experience Practice (OpHx) and completed my Medallia Experience Cloud certification.As a Senior Software Implementation Consultant I personally believe there is no perfect approach, but what I’ve found is being open to everything can help you uncover anything. This work takes a team, and I’ve had the great pleasure of working with some amazing people that have made challenging work truly enjoyable.If you have any questions about my experience or wish to chat feel free to message me.
Listed skills include Advertising, Marketing, Integrated Marketing, Strategy, and 21 others.