Cwenga is a proficient administrative with 10+ years of experience in customer based and leadership in the Hospitality and finance space across both public and private sector client sectors. He is highly skilled, successful and a well-rounded business professional with a proven track record of managing a successful duty in the Hospitality and Finance market space. He built his career within the Absa Bank Ltd Group, Hotel on St.Georges, STATS SA and has earned a valued name for himself in the market for his professional work and excellence after having joined the companies as a post graduate.Cwenga found his niche in sales/customer service and has held many important roles, including Census Coordinator in STATS SA Census 2011, Financial Advisor for Old Mutual, Night Auditor for Hotel on St.Georges, ATM Custodian and Teller, Customer Service Clerk for Absa Bank Ltd.
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Customer Service StaffAbsa GroupNgcobo, Ec, Za
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DirectorTalando Investments May 2021 - PresentSouth Africa-Television and Satellite Installations- Singal Recovery and Programming- Plasma/ Tv Wall mounting
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Customer Sevice ClerkAbsa Group Mar 2022 - PresentSouth Africa
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Atm/Treasury Custodian And TellerAbsa Group Oct 2016 - Jan 2019South Africa• Monitor employee adherence to Barclays policies and procedures• Advocate the right risk and control behaviours in the teams/businesses • Monitor timely remediation and escalation of control issues, focusing on fixing the root cause• Take appropriate action when expected behaviours are not practised or required controls are not in place • Proactively identify ways to increase use of automated controls and create a balance between preventative and detective controls• ATM uptime target as per BBPS.• Cash Out Target as per BBPS.• Balancing ATM's• Effective management of standby and call-out procedures
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Night AuditorHotel On St. Georges May 2014 - Jun 2016Cape Town Area, South Africa>Welcoming of Guests>Checking in/out of guests>Capturing of the company Daily Revenue Report>Clients/Guests assistance>Ensuring Maintenance/Housekeeping workload for the next day is ready promptly>Dealing/Solving guests related issues>Ensuring guests are safe during their stay>Running day to day audit of the accounts/parking/bills/arivals,departure or stayovers>Frontline office/reception/switchboard operation
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Financial AdvisorOld Mutual (Group Schemes) Jun 2013 - Dec 2013Cape Town> Act as Intermediate between Group Schemes and clients.> Build a client based business> Securing appointments with potential clients> Attended workshops and wellness programmes at all the respective department i.e. The Presidency at the Parliament women abuse wellness campaign.>Wealth and investment adviser. -
Concierge/ValetSt.Georges Hotel Feb 2013 - Jun 2013Cape Town Area, South Africa>Welcomed guest>informed guests on Cape Town as a destination >parked visitors' cars>booked tours for guests
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Census CoordinatorStats Sa Feb 2011 - Nov 2011Engcobo- Laised with local municipal stakeholders i.e.councilors- Managed a group consisting of 5 supervisors and 20 enummerators- Responsible for marketing the pre project/project processes- Attend project's workshops- Transported workers to their respective working sites
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Tourism Office AssistantEngcobo Local Municipality Sep 2009 - Mar 2010Engcobo- Market the area and exploring local tourism attractions- Laised with the LED/Tourism Officer- Secured venues for weekly meetings and annual events- Switchboard operator- Seldom assistance to The Speaker
Cwenga Jikela Skills
Cwenga Jikela Education Details
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Tourism Management -
Indwe High School12
Frequently Asked Questions about Cwenga Jikela
What company does Cwenga Jikela work for?
Cwenga Jikela works for Absa Group
What is Cwenga Jikela's role at the current company?
Cwenga Jikela's current role is Customer Service Staff.
What schools did Cwenga Jikela attend?
Cwenga Jikela attended Cape Peninsula University Of Technology, Indwe High School.
What are some of Cwenga Jikela's interests?
Cwenga Jikela has interest in Football, New Technology, Current Affairs, Children, Investing, Environment, Education, New Technologies, Architecture, Health.
What skills is Cwenga Jikela known for?
Cwenga Jikela has skills like Computer Expert, Amadeus, Financial Analysis, Investments, Asset Management, Portfolio Management, Equities, Financial Modeling, Hedge Funds, Fixed Income, Valuation, Microsoft Excel.
Who are Cwenga Jikela's colleagues?
Cwenga Jikela's colleagues are Lynn Bosch, Babazile Mahlangu, Glenda Louw, Asa Asa, William Cresswell, Siviwe Jolingana Ca(Sa), Tshidi Tasneem Makafane.
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