Christopher Fietz Email & Phone Number

• As a member of an Agile team,
• Worked in an Agile/Kanban workflow with Program Increment (PI) and Scrum Sprint cycles
• Added features to a mobile-first iOS, Android and Web banking application built on a stack of React, Redux, Saga, Java API, Java, iBATIS, and MS SQL server that included many interfaces to third-party applications.
• Focused on the Java API layer, created a couple of connections to the MS SQL database using Java and iBATIS Annotations in the back-end layer, and learned a bit of the React, Redux and Saga client-side layer
• Wrote unit tests for my code in JUnit or TestNG, occasionally using Test DrivenDevelopment
• Learned IntelliJ IDEA, DataGrip, Chrome Inspect Element, GitUp, Bitbucket, Jira, Jenkins

The CORE Shopping Centre In Downtown Calgary

• As one of a squad of CERs:
• greet customers, inform them of promotions, provide recommendations, guide them to books, and add joy to their day

Calgary, Alberta, Canada

• Under the direction of the Senior Software & Data Architect of the IlluminArt Creative team:
• Followed Ci2 processes for taking illustrations of an updated user interface and extending, adding and testing features for two different existing applications that were built on a stack of ASP.NET Webforms, C#, an.
• Became proficient using Visual Studio, Firefox Developer and Team Foundation Server (TFS)
• Used the Kanban feature within TFS to track my work
• Learned to work with Subversion for older code and then moved to using Git with TFS
• Wrote user controls and extension methods

Calgary, Alberta, Canada

• As part of a team that grew from three to ten:
• Interviewed in-house customers to determine their data needs and provided the required data or the tools for them to get the required data.
• Wrote many SQL, PL/SQL and VBA queries and scripts against Oracle and ACCESS databases, occasionally for for Extraction, Transformation and Loading (ETL)
• Delivered the majority of query results in Excel with charts
• Built a prototype forecasting database in ACCESS
• Wrote Python programs and Python scripts as application program macros to automate tasks

Calgary, Alberta, Canada

• As first level support in a fast-paced, team environment
• Assisted customers across North America with software and hardware issues over the telephone and online
• Logged errors in the software and customer change requests
• Learned to assess when a call needed to be escalated to the next level of support
• Increased experience with AIX (IBM Unix), QVT, Faceterm, Netscape (browser and e-mail), RealPop, Acrobat Reader and Customer First incident-logging software
• Introduced to CLINICARE BBx (Business BASIC) programming practices and had authorization to change the code to expedite customer change requests

Calgary, Alberta, Canada

• Installed program patches for Windows95 and 98 and Office95 and 97 in preparation for the year 2000
• Substitute instructor at SAIT:
• Taught a five-day Java review course
• basic HTML
• Re-installed Windows 98 and Office97 (including year 2000 updates) on three computers
• Installed and configured Outlook97 as MS-Exchange server client for 15 computers

Bachelor Of Science (B.Sc.), Mathematics (Applied And Pure)

Computer Technology Information Systems Diploma (Honours), Computer/Information Technology Administration And Management

Two years (four semesters) and a Co-op term.