Christopher Fincher-Smith Email & Phone Number

Leland, NC, US

Wilmington, North Carolina, United States

Training Leadership: Provided direct on-the-job training and mentorship to onboard and develop a team of over 30 support personnel, ensuring a knowledgeable and proficient support staff.High-Profile Complaint Resolution: Skillfully coordinated and led the resolution of high-profile customer complaints related to customer service issues, product usage.

Wilmington, North Carolina, United States

Carolina UAS is a veteran-owned and operated small business. We use Unmanned Aerial Systems(UAS) to capture high-quality images and videos for your business needs

Document problems in a timely manner and provide notification to administration of any issues that could involve liability to the telecommunicator, and/or the center.Serve on several committees (Dispatch Review Committee, EMS Peer Audit, and, as appropriate, Local dispatch related committees). They will act as a liaison between agencies we serve. Conduct.

Field emergency phone calls by accurately inputting data into a computer-aided dispatch program. Effectively Communicate life-saving instructions to persons in need.Dispatch appropriate assistance based on Information within a computer-aided dispatch program.Use multiple computer systems, radio systems, and multiline phones to ensure a proper response to.

Applied risk mitigation techniques to ensure the safe operation of the Scan Eagle UAS system.Developed an understanding of multiple computer systems and SIGINT/ISR payloads.Provided subject matter expertise to the US Naval Special Warfare team. Kept accurate logs of equipment hours, service records, maintenance requests.

Developed techniques and procedures to assist in company research and development.Preformed Unmanned systems ground crew tasks in accordance to company procedures.

Managed a team of approximately 10 personnel across multiple disciplines. Preformed risk calculations and acted as a liaison between the customer and on-site flight crew.Prepared daily mission brief, conducted briefing of all flight personnel for the day's mission.Preformed flight duties in accordance with standard operating procedures.Updated flight logs.

Operated the MQ-5B.