Produced detailed technical illustrations and drafts, demonstrating expertise in visual communication.Implemented innovative solutions to simplify production processes, ensuring a smooth workflow for team members.Managed the development and execution of projects from conception to completion, maintaining a positive attitude and willingness to learn new techniques.Converted 2D drawings into precise 3D models using SolidWorks, enhancing visualization and aiding in the manufacturing process.Collaborated directly with upper management to implement worthwhile changes, utilizing technical expertise to enhance product design and production efficiency.Created technical illustrations for marketing materials, ensuring accurate representation of products and enhancing visual appeal.Developed product animations and infographic pamphlets, effectively communicating complex concepts to clients and stakeholders.

Promoted to the engineering position in 2018, utilizing past drafting experience and completing courses through Penn Foster in Scranton, PA.Managed the fertilizer conveyor division, responsible for $250,000 of completed project income per quarter. Implemented efficiency strategies, reducing project completion time from 140 to 70 hours per unit.Proactively resolved missing, damaged, or late products by collaborating with vendors, ensuring accountability and maintaining positive client relationships.

Managed the establishment of the shipping department from 2017 to 2018, overseeing incoming and outgoing packages and warehouse inventory. Implemented a numbering system for raw steel sheets, ensuring accurate inventory tracking.Proactively resolved missing, damaged, or late products by collaborating with vendors, ensuring accountability and maintaining positive client relationships.

Progressed from busboy/dishwasher to waiter and later assumed the role of a cook at a renowned local café managed by my grandmother since 1979.Gained valuable insights into customer service, enhancing my ability to handle various tasks and interact effectively with customers.Cultivated patience and empathy, dealing with a wide range of customer needs and preferences.

Fabrication and Assembly Excellence: Proficiently fabricated and assembled necessary parts for upcoming jobs and projects, ensuring precision and adherence to quality standards.Inventory Management: Organized and maintained all in-house raw materials, optimizing efficiency and accessibility for project requirements.Logistical Expertise: Operated a rear-drive forklift to load and unload incoming/outgoing freight, demonstrating skill in handling materials and ensuring seamless logistics.Safety and Compliance: Implemented required OSHA safety measures both in-house and on job sites, particularly when working at altitudes of 100+ feet, ensuring a secure working environment for all team members.On-site Assembly: Assembled internal grain handling components on-site, contributing to future assembly processes and ensuring the smooth functioning of grain handling systems.Team Collaboration: Assisted crane operators using industry-standard visible hand gestures, facilitating successful maneuvering of products in tight and low-visible areas, showcasing strong teamwork and communication skills.Worksite Maintenance: Conducted visual inspections of work areas, ensuring cleanliness and safety compliance. Collected any unused hardware and tools from each job site, demonstrating meticulous attention to detail and thoroughness.

Managed billing-related inquiries and issues for the Microsoft Xbox division, troubleshooting problems and explaining/reviewing both authorized and unauthorized charges.Educated customers on best practices to avoid unauthorized charges, demonstrating a strong commitment to customer satisfaction.Developed exceptional patience and communication skills, ensuring a positive customer experience during troubleshooting and issue resolution.