•Achieves safe, quality patient care outcomes, develops behavioral health programs, sustains and supervises delivery of program components, revises programs based on ongoing review of outcomes including patient recidivism, recovery rates, patient satisfaction, patient complaints, customer satisfactions, community needs assessments, etc. •Maintains a continuous quality improvement focus, develops and sustains dynamic performance indicators, recommends components of annually revised quality improvement plan, analyzes outcomes, tracks and trends data, develops and implements process improvement action plans, educates and involves all staff in CQI and PI activities.•Recruits, interviews, hires, supervises, and evaluates clinical staff. •Assures staff competence, monitors staff performance through direct observation, indirect observation, and review of medical records. •Counsels, develops, coaches staff, performs formal counseling and guidance as indicated, communicates clear expectations for staff within the health center and department's policies and procedures, maintains adequate numbers of competent staff to meet care delivery needs, maintains flexible staffing levels, develops, reviews, and updates department clinical policies and procedures as needed and annually, provides staff education indicated by individual performance needs, as well as needs identified based on results of outcome indicators, works closely with the director regarding staffing patterns and staffing coordination.•Represents the organization in the community, provides community education programs as delegated, maintains routine contact with referral sources, establishes and maintains relationships which enhance reputation and visibility of the organization.

Job Type: Full TimeSupervisor/Reference: Suzette Clark: 214-592-5589•Provides leadership assuring quality, cost effective therapeutic and rehabilitation services are being delivered.•Conducts marketing to increase community awareness of CF. Educate community and partners of the array of services provided through the agency.•Provides direct supervision for all assigned employees including LPHA’s, QMHP-CS, MH interns, and front office personnel. Completes and ensures the following tasks, in each location, are completed timely, fully and according to company policy: Billing Log(s), Submission/Auditing Clinical Documentation, Auditing (internal/external) Tracking Authorizations for Services (all Payers), Caseload Management Completion, Auditing Sign off on Medical Record Requests.•Provides leadership through individual and team meetings with each assigned employee monthly.•Coordinates in-service educational opportunities to meet contract and accreditation requirements, promoting clinical staff professional development. Assists in providing training and orientation for all job duties for new hires in clinical services.Utilizes client tracking system(s), Medi Soft and other systems, as required, to ensure increase in productivity and assure accurate collection, reporting and analysis of client services and billing transaction entries

Job Type: Full TimeReference: Brittney Sinegal: (337)-366-5506•Responsible for all daily operations and compliance with state licensing and reporting standards.Worked with the Human Resources department to conduct payroll and other processes through ADP including determining benefits eligibility, EAP, FMLA, and tuition reimbursement.•Oversaw multiple residential group homes and day programs for people with disabilities.•Developed long and short-term goals for the region, and worked with leadership to ensure that goals are achieved.•Hired, supervised, evaluated, and provided direct support to Director level management.•Conducted budgeting and billing.•Interfaced with local, state, and governmental agencies.•Assisted with annual fundraising events and other events related to external stakeholders and potential donors.

Job Type: Full-TimeSupervisor/Reference: Rachel Domak (469) 438-2020•Supervised the planning of school year and summer programming using best practices in expanded learning opportunities, positive youth development, and youth engagement as a guide.•Conducted monthly staff development and support meetings by providing leadership, organizational guidance, and learning opportunities.Worked with Chief Program Officer and leadership team to create consistency among programs and throughout the district, with respect to core program areas, policies and procedures.•Identified all staff training and resource needs and works cross-functionally with other departments to generate needed support.•Collaborated with the Chief Program Officer to implement methods of assessment to measure progress toward goals.•Established and promoted positive relationships between school-based staff, administrative team, and district staff including regular communication and correspondence.•Controlled and managed campus-based expenses ensuring proper use of campus funds and accurate accounting with the CIS PEX system.•Maintained monthly reports to ensure case management numbers are being attained, including services provided to students and families, and on-site group programming for all campuses under my direct supervision.•Ensured all TEA and/or Federal/State/Local licensing and regulatory compliance. Implemented and ensured strict adherence to all CIS policies, procedures, programs and processes.•Created annual marketing plan for CIS site programs and supervise program promotion and visibility on campus. Ensured all materials meet CIS communications standards.

•Supported the Program Director and Executive Director in clinical and administrative tasks such as taking an active role during board meetings, while reviewing expenses and while authoring budget reports• Facilitated process management meetings, complete monthly reports, and oversee special projects and tasks as assigned• Provided leadership and supervision to the staff and individuals in the program on a daily basis• Spearheaded the daily operations of the program• Managed annual program budget of $412K by decreasing operational costs by $997 monthly and nearly $12,000 annually and increasing monthly revenue to $1,500.• Served as the Coordinator of the Direct Care Staff and Upper Management Coalition Committee; planned, organized, and initiated a forum that brings senior management and staff together to voice concerns regarding the organization in a professional setting• Collaborated with community partners and donors for fundraising events and campaigns• Collaborated with volunteer sites and source potential opportunities for program individuals to build job and life skills• Trained new hires; spearhead refresher training for existing staff

Job Type: Full-Time (Grant Position)Supervisor/Reference: Chanel Mitchell, 214-729-5481•Supervised designated grants, while monitoring marketing, compliance, and reporting; and supported grant projects in adhering to institutional and funding agency guidelines, policy, and compliance regulations•Interpreted key metrics to develop strategies to positively impact student satisfaction, student retention, and completion rates and reviews metrics to determine future student-centered strategies•Assisted the Executive Director with project planning, design, development, and implementationAssisted in executing and managing special events and projects for the district or departmentProvided resource management to the department with debriefs and informs leadership of assigned program statuses•Attended meetings and serves on committees as assigned to maintain District Student Affairs presence•Seeked out and attends appropriate professional meetings, conferences, and workshops to remain abreast of student affair trendsProvided appropriate recommendations and communications to appropriate leaders, teams, and committees and partners with internal departments to streamline communicationUpdated district and campus materials related to student services•Supported program assessments, including instruments, tools, and surveys•Provided appropriate recommendations and communications to appropriate leaders, teams, and committees•Provided resource management to the department and informs leadership of assigned program statuses•Collaborated with internal and external partners as needed to improve students’ experience and success

Job Type: Full-TimeSupervisor/Reference: Dr. Carolyn Presnall, (817)569-5052•Interviewed clients, family members, and/or support system(s) and secured information in accordance to program requirements for receiving services and recommending appropriate level of care•Participated in treatment team meetings/staffings to assist in the development of treatment plans with appropriate therapeutic interventions. Notified professionals of any unusual observations or incidents, client progress, and follow up•Developed a network of community contacts, facilitating referrals to community services; communicated among clients' service providers with VPH to ensure services continued without fail•Authored precise, accurate and clear progress notes in electronic care logic system in a timely manner; maintained required documentation for each client.•Established relationships with community resources (court, hospitals, probation officers, DFCS, etc.) to assist with discharge planning and to ensure a smooth transition after discharge•Moderated sessions on medication management, anger management, and ART therapy to educate clients and families about their diagnosed MH disorder, symptoms, and how to live with it•Organized and spearheaded Wraparound meetings with client, family, provider, and other members of Wraparound team

Job Type: Full-TimeSupervisor: Taneka Terrell (214) 458-1116•Supervised clients and ensured promotion of a rehabilitation environment was maintained to protect the community from further delinquent actsIdentified appropriate level of supervision and intervention programs for youth for rehab by conducting intake and risk assessments of clients•Counseled clients and/or families on behavior, expectations, goals, and consequences of their actions to attain desired goals.•Investigated cases by interviewing clients, their families and other significant contacts.•Reviewed documentation such as police reports, court transcripts, and criminal records to make recommendations for sentencing and disposition of probationer while preparing probation plans•Collaborated with family members, school officials, and law enforcement officers to gain understanding of clients to tailor an individualized program to meet the needs of the client•Planned treatment programs for clients to modify a variety of deviant behaviors•Documented casework progress and problems incurred to ensure adherence to applicable policiesPrepared various court reports/documents on clients for presentation and testified in court when necessary.

Assists in supervising, training and evaluating staff, orientating new employees, and resolving complex problematic issues to ensure that the needs of the clients are met. Assists in casework activities to include conducting interviews with clients to gather information, assessing risks or needs, developing appropriate service plans to meet the needs of the clients, and conducting individual, family or group counseling sessions. Serves as a liaison between client, client’s families, law enforcement, courts, service providers or community agencies to coordinate activities, develop prevention strategies and monitor effectiveness of services being provided to meet the needs of the client. Audits case files to ensure documents and case records are maintained in compliance with applicable rules, regulations, policies and procedures. Documents thoroughly all contacts, status changes, progress and problems to ensure records are maintained in compliance with applicable regulations, policies and procedures and department standards. Conducts weekly staff meetings and coordinates the presentation of cases, assessments, progress reports and dispositions of clients to ensure individualized plans meets the needs of the clients. Provides accurate and timely reports to ensure that effective dispositions are made. Assists in recruiting staff, completing performance evaluations and other personnel related actions. Performs other duties as assigned.