- Identified inefficiencies in inventory management leading to stock shortages, developed a moreaccurate inventory tracking system and coordinated closely vendors to arrange carries for timelyrestocking, reducing stock shortages by 30% and decreased excess inventory by 25% improved overallstore efficiency.- Requires a deep understanding of the company’s products or services, enabling the ability tocommunicate features, benefits, and applications effectively to clients.- Demonstrated exceptional customer service skills by maintaining a 97% positive customer feedbackrating over the past year.

Family and Counselling Services-Provide a full range of support to senior executives and compliance team members, such as managing and coordinating multiple daily office operations-Mainly focus on the Special Education needs (SEN) children's caring-Communicating with different clients and organizations -Solving variously problems from the service users -Creating different type of activities to the users

Work on 07/2018 to 09/2019 and 07/2022 to 07/2023A Hong Kong local design brand-Customer services-Selling the products for a Hong Kong local brand -Independence as a clerk, salesperson and cashier

Under Department of Social WorkProject in Marriage and Family counselling-Preparing and organizing for the professor-Writing the transcription, drafting the reports and documents-Interviewing the research target groups and collecting data -Data entry and data analysis (SPSS)-Video Editing

Mainly focusing on Grassroots Caring Department and Youth Service-Servicing the needy teenagers, elderly and homeless -Providing mental and material help to needy people