I help agencies improve their content and prospect experience (PX) to support new business generation and growth. Leveraging strong writing, research, analytic ability and strategic thinking, I chart the course for messages that will break through inboxes and support new business connections. As part of TDP's leadership team, I oversee content strategy and creation, agency audits, go-to-market strategy, account management, and operations.Content strategy, content development, blog writing and editing, email writing and performance, go-to-market strategy, conversion optimization, digital marketing, SEO, prospect experience (PX), account management, lead-gen content development, and thought leadership content creation.

• Created original content for universities and Fortune 500 company websites in collaboration with an inbound content agency. • Managed multi-channel marketing campaigns for regional and international accounts on behalf of a Toronto-based inbound marketing agency.• Consulted with agencies and businesses of all sizes and verticals on Hubspot account optimization and various inbound marketing projects as a Hubspot platform specialist.• Provided SEO-optimized, user-friendly website and blog content for multiple law firms while contracted with a legal marketing firm. • Created & managed marketing campaigns for Fortune 1000 clients with national reach.• Quickly earned client feedback "Best Content Writer on Elance!" (Elance.com, a freelance work exchange). 5-star work history and glowing testimonials from Elance clients.

*previously Employment Tax Specialists and Employment Technology Specialists (ETS)• Exponentially improved company reach, marketing grade, SEO performance, monthly visits and leads.• Responsible for multi-channel content strategy, creation, and promotion (E-newsletters, blogs, articles, presentations, email copy, landing page copy, website copy, press releases, downloadable content offers, marketing slicks, trade show collateral, and reports).• Wrote about complex financial, legal and policy topics.• Developed personas and complex, segmented workflows.• Created and maintained targeted email lists and campaigns via Exact Target, Hubspot, MailChimp, and Litmus.• Oversaw data segmentation and contact list hygiene.• Assisted with event planning & promotion for trade shows, conferences, and speaking opportunities (7 national, 25+ virtual, regional, statewide, and local events).• Planned tradeshow booth display design & negotiated production.• Coordinated pre- and post-event emails and online promotions.• Generated leads and five figures' worth of revenue.

Contributed 160 volunteer hours to F.E.G.S.’ PROS Possibilities program as a group facilitator in eight weekly groups addressing recovery and rehabilitation skills for clients with serious mental illness.

• Conducted paralegal research in corporate bankruptcy for a former U.S. Department of Justice attorney; helped prepare legal documents, exhibits, and contracts.• Responsible for office management, including procurement of group health insurance, obtaining vendor quotes, advertising open positions, screening and interviewing prospective candidates.• Edited website content, presentations, marketing materials, contracts, and correspondence.• Supported national sales campaigns for multi-million dollar companies, including targeted mailings, faxes, and cold-calling, while tracking the process in Excel.

• Deciphered, translated, and entered ethnolinguistic data into searchable database format for a National Science Foundation-funded research project.• Proofed, edited, and gave critical feedback on essays of 120 undergraduate-level college students in University writing-requirement courses (Native American Experience and Intro to Native American Studies).• Conveyed critical information and analysis to 120 students in Native Studies courses, mediating discussions. Received outstanding performance feedback from student and faculty evaluations.

• Recruited for the Mesa Engineering Program (MEP) at events throughout CA, making 25+ presentations.• Oversaw hiring and performance of 16 student employees for MEP.• Coordinated annual awards banquet and Evening With Industry programs for MEP.• Managed MEP’s CalTrans grant funding and arranged for guest speakers.

• Helped develop diversity training modules for two school district administrations on race, racism, multi-cultural/bi-lingual sensitivity, and cross-cultural communication.• Implemented diversity training and presentations in communication with the Office of Civil Rights to assure compliance with federal guidelines.• Assisted in the planning and coordination of an educational conference, “For the Love of Children: Empowering and Educating a New American Generation of Students,” hosted in collaboration with WestEd Equity Assistance Center, Pasadena Unified School District, Pasadena City College, and Pacific Oaks College (March 2001).

• Performed administrative duties, including correspondence, researching potential funders and taking meeting minutes for the Juaneno Band of Mission Indians/Acjachemen Nation.• Helped develop program proposals, budgets, and job descriptions on behalf of this educational and cultural nonprofit.