AeroLeads people directory · profile
Nate Brown Email & Phone Number
Head of Education and Enablement
at
Metric Sherpa
1 work email found
@metricsherpa.com
2 phones found area 615
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Head of Education and Enablement
Location
Nashville Metropolitan Area, United States, United States
Company size
Who is Nate Brown? Overview
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Quick answer
Nate Brown is listed as Head of Education and Enablement at Metric Sherpa, a company with 3 employees, based in Nashville Metropolitan Area, United States, United States. AeroLeads shows a work email signal at metricsherpa.com, phone signal with area code 615, and a matched LinkedIn profile for Nate Brown.
Nate Brown previously worked as Head of CX Advisory at Metric Sherpa and Co-Founder at Cx Accelerator. Nate Brown holds Bachelor'S Degree, Business Administration from Toccoa Falls College.
Company email context
Email format at Metric Sherpa
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{first}@metricsherpa.com
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AeroLeads found 1 current-domain work email signal for Nate Brown. Compare company email patterns before reaching out.
Profile bio
About Nate Brown
I love all things customer. My sweet spot is helping employees to understand the customer journey and how they play in role in improving it. I'm well versed in a variety of CX disciplines, including journey mapping, survey process and analysis, voice of the customer programs, employee engagement and many more. As a both a practitioner and a consultant inside of many world-class organizations, it's been an exciting journey learning new ways to make Customer Experience stick!
Listed skills include Leadership, Process Improvement, Training, Management, and 27 others.
Current workplace
Nate Brown's current company
Company context helps verify the profile and gives searchers a useful next step.
Metric Sherpa
12 roles
Nate Brown work experience
A career timeline built from the work history available for this profile.
Head Of Cx Advisory
CurrentMetric Sherpa is a research & advisory firm helping organizations understand, design, & deliver better customer interactions.As head of CX Advisory, I offer consulting, coaching, and training to help organizations deliver impactful service. Additional capabilities include delivery of keynotes, creating practical tools and resources, and leading.
Sep 2024 - Present
Co-Founder
CurrentLet's be honest...CX work is hard and often lonely. It's easy to burn out or fall into a rut. This amazing community is here to serve you and help you to have the most rewarding career possible. We will challenge, connect, and educate you in every stage of your journey as an experience professional.Come and find out how we are better together.
Nov 2017 - Present
Sr. Director, Affiliate Call Center
- Had the amazing opportunity to build up a brand new contact center to serve the artists of BMI.
Jan 2024 - Sep 2024
Senior Director Of Customer Experience
- Helping organizations of many different types to accelerate their CX transformations- Building up the L&D practice and providing consulting services- Evangelizing Customer Experience and Gig CX as an Arise Ambassador- Helping to improve the lives of our customers, employees, and partners through great experiences
Dec 2021 - Aug 2023
Chief Experience Officer
Note: Officium Labs was acquired in 2021 by Arise and became Arise Gaming- Speaking, writing, and training on the power of meaningful Customer Experiences- Building up our brand presence through story-driven marketing- Anything and everything else that can be done in service to our customers and our employees!
Jan 2020 - Dec 2021
Head Of Customer Experience, Ul Ehs
- Building out the new Customer Experience strategy and function for UL Environmental Health & Safety- Evolving our Voice of Customer engine across all touch points...establishing the correct priorities and earning the right to grow the business- Enhancing the Employee Experience as the cornerstone of the Customer Experience
Mar 2019 - Dec 2019
Manager Of Customer Support, Ul Ehs
- Managed a complex, multi-team and multi-product support organization with several locations across the country- Reduced call volumes and department expense by over 30%, as well as dramatically increasing the average speed to resolution for all tickets- Held an exceptionally low turnover rate through various employee engagement techniques and.
Dec 2015 - Mar 2019
Manager Of Training, Ul Ehs
- Managed a team responsible for the fulfillment of end-user training for all UL WHS applications- Training demographics include Occupational Healthcare and EHS professionals- Increased utilization rate of training group by over 16 percentage points over the course of 2015- Works with internal and external stakeholders to consistently improve training.
Oct 2014 - Dec 2015
Manager Of Customer Support, Ul Puresafety
- Leads a team of analysts to provide exceptional customer support on a Learning and Safety Management System. Team is also the primary support agent for several associated products including a Content Creation System, an Incident Management System, an Ondemand training solution, and a library of SCORM/AICC compliant safety and health training that can be.
Mar 2011 - Oct 2014
Migration Consultant, Ul Puresafety
- Primary agent in the execution of 400+ full customer migrations onto a newly created software package- Intimately involved in each stage of the project, including planning and training on the new product- Managed post-migration support activity to guide clients through transition phase- Worked closely with development team, client base, and business.
Apr 2010 - Mar 2011
Customer Support Specialist, Ul Puresafety
- Given responsibility as “team lead” to assist in the operations of the department- Took a leadership role in the development of new analysts and in the creation of a new hire resources- Made sure incoming cases were resolved in a timely and satisfying manner- Performed call analytics to reduce call volume and increase overall team effectiveness- Assisted.
May 2008 - Apr 2010
2 education records
Nate Brown education
Bachelor'S Degree, Business Administration
Toccoa Falls College
Career Prep
Milton High School
FAQ
Frequently asked questions about Nate Brown
Quick answers generated from the profile data available on this page.
What company does Nate Brown work for?
Nate Brown works for Metric Sherpa.
What is Nate Brown's role at Metric Sherpa?
Nate Brown is listed as Head of Education and Enablement at Metric Sherpa.
What is Nate Brown's email address?
AeroLeads has found 1 work email signal at @metricsherpa.com for Nate Brown at Metric Sherpa.
What is Nate Brown's phone number?
AeroLeads has found 2 phone signal(s) with area code 615 for Nate Brown at Metric Sherpa.
Where is Nate Brown based?
Nate Brown is based in Nashville Metropolitan Area, United States, United States while working with Metric Sherpa.
What companies has Nate Brown worked for?
Nate Brown has worked for Metric Sherpa, Cx Accelerator, Broadcast Music, Inc. (Bmi), Arise Virtual Solutions Inc., and Officium Labs.
How can I contact Nate Brown?
You can use AeroLeads to view verified contact signals for Nate Brown at Metric Sherpa, including work email, phone, and LinkedIn data when available.
What schools did Nate Brown attend?
Nate Brown holds Bachelor'S Degree, Business Administration from Toccoa Falls College.
What skills is Nate Brown known for?
Nate Brown is listed with skills including Leadership, Process Improvement, Training, Management, Customer Service, Team Building, Technical Support, and Coaching.
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