Rachel Chua Email & Phone Number

Singapore

Singapore, Singapore

Singapore

• Visionary AI company pioneering solutions using Semantic and Natural Language Processing
• Support Product Managers in analyzing markets, competitors, businesses and users (SWOT)
• Provide recommendations to stakeholders based on offerings and strategies of competitors
• Validate scenarios of requirements and wrote product functional documentations (user stories)
• Worked with the designers regarding acceptance criteria for engineering team to develop
• Involved in Intelligent Document Processing, Recommender, Search and Graph Products

Singapore

• Toku is a start-up headquarted in SG and a leading cloud communications provider in APAC.
• Build real-time dashboards via PowerBI to identify and analyse KPIs of various departments
• Communicated with heads of departments to ensure accurate collections and reporting of data
• Produce interactive dashboards for stakeholders regarding Toku’s performance in 2020
• Keep the team regularly updated with progress and documentation via Confluence
• Industry: Technology - Telecommunications

Singapore, Singapore

• Prepare documents and addendums to roll out SGUnited Skills Programme, SkillsFuture Series
• Assist with preparation of meeting involving stakeholders in the higher education industry
• Engage in data cleaning process of excel documents
• Supported ministries like IMDA with accurate reporting of the take-up rate

Singapore

To fully utilize my time during the circuit breaker period in Singapore, I have taken part in various online classes to prepare myself for the workforce in future. I explored my own area of interest in data science and machine learning and here are some of the courses i have completed during this period. In addition, I am also taking this chance to explore.

• A member of SMU Tchoukball club since February 2018 and elected into position in October 2018.
• Planned and executed a Tchoukball Invitationals and keeping team members on task, on schedule, and on budget throughout the 3-month lead up to event day
• Work closely together with members, student leaders and club managers in executing events (such as camps, recruitment fairs, clinics etc) to attract and retain members
• Provide feedback on events and safety proposal so that everyone can learn together as a team
• Analyse problems, evaluate issues and make decisions after gaining opinions and views from relevant parties Key Highlights in SMU Tchoukball:
• Assisted in recruitment drives such as Freshmen Orientation Camp, CCA Fair

• Selected for achieving academic excellence in Introductory Economics
• Provide administrative support to professor by sending emails and uploading course content
• Patiently provided consultations to students that have difficulties understanding course content

Singapore

• Research Assistant under Professor Matthew Shapiro
• Assisted with data verification for Density of Demand and the Benefit of Uber, under section 2.3.2

Singapore

• SMU Challenge is the university’s annual school-wide community service initiative. It aims to raise funds and awareness for the special needs community. Our partner beneficiaries in 2018 include Mountbatten Vocational.
• Planned and executed school-wide community service initiative
• Identified and pitched to potential companies to sponsor initiative
• Established mutually beneficial working relationships with external vendor

School Of Information Systems

• Metamorphosis Camp is the School of Information Systems annual Freshmen Camp. It aims to help freshmen integrate into SMU and form precious friendship that last beyond their university days. In 2018, we saw about 300.
• Planned and smoothly executed the programme flow
• Suggested, facilitated and modified games to allow freshmen to have fun
• Managed and coordinated activities within the department and across other departments

• Situated at client’s site and assisted with the SAP onboarding process of client
• Support closure of back log transaction by collaborating with client’s accounts & orders team
• Analyse issues arising from back log transactions and knowledge transfer to overseas colleague
• Documentation of possible problems and solutions for future use
• Client's Industry: Chemicals/Industrial Paint

Singapore

• Maintain an orderly front desk amidst high traffic and ensuring maximum guest satisfaction
• Manage the payment counter for the usage of facilities within the clubhouse
• Appease frustrated guests and remain calm in stressful situations

• Optimum Badminton Academy (OBA) is committed in improving the game of all our trainee through their shared passion for the sport. Through systematic full-scaled trainings, OBA aims to lift the game of every trainee.
• Guided students between 7 to 16 years old to develop their competency in badminton
• Executed drills and demonstrated proper techniques to students
• Motivated students to train harder and ensured the uphold of sportsmanship and fair play

Masters Of Information Technology In Business, Artificial Intelligence, Summa Cum Laude

SMU MITB (Artificial Intelligence)

Bachelor Of Science (Information System), Information System, Cum Laude

Activities and Societies: • Huawei's Seed for the Future 2020 Participant • Shopee Code League 2020 Participant • Cyber Defenders.