Vivek Gupta

Vivek Gupta Email and Phone Number

Senior Manager Technology Adoption @ NTT DATA Asia Pacific
Delhi, India
Vivek Gupta's Location
Delhi, India, India
About Vivek Gupta

Seasoned Customer Experience Leader with over 20 years of experience managing customer relationships and driving customer retention, expansion, and advocacy. Proven ability to develop and execute customer experience strategies that align with business objectives. Excels at collaborating with cross-functional teams to drive customer engagement and satisfaction.

Vivek Gupta's Current Company Details
NTT DATA Asia Pacific

Ntt Data Asia Pacific

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Senior Manager Technology Adoption
Delhi, India
Website:
us.nttdata.com/en
Employees:
25781
Vivek Gupta Work Experience Details
  • Ntt Data Asia Pacific
    Senior Manager Technology Adoption
    Ntt Data Asia Pacific
    Delhi, India
    View
  • Ntt Data Asia Pacific
    Senior Manager Technology Adoption
    Ntt Data Asia Pacific Dec 2024 - Present
    Bengaluru, Karnataka, India
    I am a subject matter expert in software and technology lifecycle management in the Client Success organisation, who guides a group of Software Lifecycle Specialists ( SLS) responsible for building and maintaining the client relationship to drive value realization for the client’s software estate and increase lifetime value for the organization.
    View
  • Cisco
    Program Manager - Success Programs
    Cisco Oct 2022 - Nov 2024
    New Delhi, Delhi, India
    Responsible for Cisco SaaS subscription adoption and renewals for enterprise and public sector sales squad
    View
  • Cisco
    Customer Delivery Manager
    Cisco Dec 2018 - Sep 2022
    New Delhi, Delhi, India
    View
  • Cisco
    Customer Success Manager
    Cisco Dec 2014 - Nov 2018
    New Delhi Area, India
    View
  • Cisco
    Service Operations Manager - Saas
    Cisco Jan 2010 - Nov 2014
    Bangalore
    View
  • Microsoft India (Vendor – Wunderman Int’)
    Project Manager
    Microsoft India (Vendor – Wunderman Int’) Feb 2008 - Jun 2009
    Gurgaon, India
  • Orange Business Services
    It Business Owner
    Orange Business Services Oct 2005 - Nov 2007
    Gurgaon, India
    View
  • Mosiac Technologies (P) Ltd
    Network Engineer
    Mosiac Technologies (P) Ltd Jun 2002 - Sep 2005
    New Delhi Area, India

Vivek Gupta Education Details

  • Institute Of Management Studies
    Institute Of Management Studies
    A
  • Prabhu Dayal Public School
    Prabhu Dayal Public School
    1St

Frequently Asked Questions about Vivek Gupta

What company does Vivek Gupta work for?

Vivek Gupta works for Ntt Data Asia Pacific

What is Vivek Gupta's role at the current company?

Vivek Gupta's current role is Senior Manager Technology Adoption.

What schools did Vivek Gupta attend?

Vivek Gupta attended Institute Of Management Studies, Prabhu Dayal Public School.

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