Sr. Business & Technical Project Manager
Middletown, Connecticut, Us
Overall management of client implementations, customer relations, team collaboration, and performance metrics, while meeting business objectives for revenue growth, retention and operational excellence. Also, developed first Disaster Recovery & Business Continuity Plan, intake governance process and assisted in critical compliance accreditation. Prepared and managed the overall HITRUST CSF Security Certification program for PNT Data including developing the content for the Disaster Recovery Domain. Led the effort to establish, document and apply for this prestigious healthcare common security foundation in 2018.Certified Scrum Master & Masters Certification in Applied Project Management by Villanova University.