Thomas Mcclendon

Thomas Mcclendon Email and Phone Number

President and Founder - Citadel Networks @ Citadel Net.works
Portland, OR, US
Thomas Mcclendon's Location
Portland, Oregon, United States, United States
Thomas Mcclendon's Contact Details

Thomas Mcclendon work email

Thomas Mcclendon personal email

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About Thomas Mcclendon

With over two decades of experience in the IT field and a distinguished career that includes work on projects for some of the most renowned names in technology, Thomas is a venerable figure in the cybersecurity industry. His journey, however, began in a different arena of service and discipline—the United States Marine Corps (USMC), where he developed the foundation of leadership, integrity, and the unyielding commitment to protecting others that now defines his professional ethos.As the founder and president of Citadel Networks, Thomas has built more than just a company; he's established a beacon of digital security and resilience, offering premier services in Cybersecurity, Compliance, and IT Support since its inception in 2017. Driven by a vision to equip small businesses with robust defenses against the myriad digital threats, his work at Citadel Networks is a continuation of his commitment to safeguarding those who seek to thrive in an increasingly connected world.Thomas views cybersecurity through the lens of classic heroism—good versus evil, protector versus threat—making his work an ongoing campaign to defend and secure. His military background in the USMC has instilled a strategic, disciplined approach to this battle, reinforcing his resolve to stand on the front lines of digital security. Guided by the belief that passion for one’s work translates to a life of fulfillment rather than toil, Thomas tackles the challenges of cybersecurity with unmatched zeal and commitment.When not strategizing cybersecurity solutions or leading his team at Citadel Networks, Thomas finds solace and joy in life's simpler moments. Whether bowling, acting as the dedicated chauffeur for his four daughters, or cherishing time with friends, his dedication to making a positive impact extends beyond the cyber realm. Thomas is a firm believer in community service, often engaging in initiatives that give back and enhance collective security and well-being.More than a cybersecurity expert, Thomas is a community advocate, a proud veteran, a devoted father, and an inspirational leader eager for meaningful conversations about digital safety. His vision is to forge a more secure online world for future generations, demystifying cybersecurity and making it accessible to everyone.For those looking to strengthen their digital presence or simply connect over shared values and insights, Thomas welcomes you to engage with him. Join him and Citadel Networks on a mission to navigate the digital landscape safely, under the watchful eye of a guardian dedicated to your security.

Thomas Mcclendon's Current Company Details
Citadel Net.works

Citadel Net.Works

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President and Founder - Citadel Networks
Portland, OR, US
Website:
citadelnet.works
Employees:
1
Thomas Mcclendon Work Experience Details
  • Citadel Net.Works
    President And Founder - Citadel Networks
    Citadel Net.Works
    Portland, Or, Us
  • Citadel Net.Works
    President/Founder - Citadel Networks
    Citadel Net.Works Jun 2017 - Present
  • Supermicro
    Field Services Engineer
    Supermicro Nov 2017 - Sep 2023
    San Jose, Ca, Us
    Troubleshooting hardware issues within enterprise environments. On-site and remote troubleshooting, leading preventive maintenance, managing escalations, and providing second-line support to resellers and distributors. Collaborated with cross-functional teams to define service programs, contributed to fault triage and training materials, and conducted tests and simulations to assist in problem-solving. Travel to provide field training, mentor new service engineers, and take ownership of customer relationships. Develop deep product knowledge in enterprise solutions and consistently demonstrated self-sufficiency in challenging situations while effectively managing time and prioritizing tasks
  • America'S Help Desk
    Chief Technology Expert
    America'S Help Desk Jan 2014 - Jan 2018
  • Team Thunder Technology
    Principal It Consultant
    Team Thunder Technology Jan 2005 - Dec 2013
    Technical Scope: Windows, Windows Server, Cisco iOS, Active Directory, MS Exchange, Web Services, firewalls (Untangle, Forefront, Websense), spam protection, routers, switches, WAPs, mobile (Blackberry, Android, Apple, Microsoft), Tivoli, VMware, Cloud technologies Transition between roles as business owner, team lead, network / system administrator, and onsite field technician to perform full range of consulting activities and deliver sound, cost-effective IT solutions and services for commercial and private customers. Plan and complete design, installation, and configuration of complete network infrastructure. Work onsite with clients to perform requirements generation, vendor management, training, and user support. Provide data backup, recovery, and support for applications, systems, and mobile devices.Key Achievements: Spearheaded comprehensive network upgrade for large manufacturing company (TATA); collaborated with remote engineers to migrate legacy network equipment to new Cisco devices and conduct troubleshooting to ensure successful transition. Orchestrated onsite network installation for Toys R Us that involved servers, routers, switches, punch panels, new main distribution frame, intermediate distribution frame location, and all associated cables, fiber lines, and racks.− Led team to complete project on schedule and on budget while enabling store to remain open and operational throughout engagement. Coordinated breakdown, move, and setup of office IT environment for corporate customer; ensured new network, computers, and peripherals were installed, configured, and tested on schedule. Designed, configured, and maintained client websites, e-commerce sites, FTP sites, and and email services that incorporated POP3 and SMTP technologies.− Strengthened existing website for client by incorporating Zen Cart e-commerce solution, significantly improving client’s web presence and increasing sales.
  • Db Professionals
    It Automation Administrator (Contract)
    Db Professionals Nov 2008 - Aug 2009
    Us
    Technical Scope: UC4, Microsoft Service CenterLeveraged UC4 IT software automation program to automate tasks and setup process flow in IT infrastructure for federal government agency customer (Bonneville Power Administration). Performed full range of system administration tasks, from copying files and transmitting data to monitoring and troubleshooting processes. Prepared detailed reports on process status for end users. Key Achievements: Optimized processes for peak performance within key section of large, enterprise-scale infrastructure, shared responsibility for automations across multiple network locations with hundreds of servers.
  • Holiday Retirement
    System Administrator/Technical Support Technician
    Holiday Retirement Nov 2004 - Oct 2008
    Louisville, Ky, Us
    Technical Scope: Windows, Mac OS, Lotus Notes, IBM Tivoli Backup Client, Microsoft and Adobe Products, CA Unicenter Products Kept WAN and IT infrastructure linking 300 facilities at optimal availability and performance for 2,500 users; provided maintenance and support for nearly 3,000 nodes including routers, switches, client computers, printers, timeclocks, wireless (wifi) access points, and remote access via VPN. Imaged computers for distribution; deployed, troubleshot, and repaired OS, software, hardware, and all related peripherals.Key Achievements:  Played instrumental role in deploying 600 additional computers within aggressive six-week schedule, completing remote backup of 900 computers, and upgrade to MS Office 2003.  Simplified computer deployment process; unified software deployment methods based on employee job function, slashing time to deliver new computers to production.− Developed and deployed tool to check, install, and apply software updates and computer configuration changes to 1,200 remote computers. Drew upon expertise in VisualBasic.net to build and deploy utility that automated monthly maintenance on local replicas of Lotus Notes databases.  Demonstrated outstanding customer service; explained technical concepts clearly, and provided expert training and support to end-users, individually and in group settings. Established reputation for meeting target dates by communicating effectively with project leads and team members, organizing and prioritizing tasks with competing timeframes, and driving continuous improvements in project support. Researched networking and application solutions that would enable teams to improve productivity and meet new project objectives. Excelled during initial role as temp Helpdesk Support Technician (placed through Robert Half, 2003-2004); quickly adapted to fast-tempo operation and received offer for FT employment based upon outstanding performance.

Thomas Mcclendon Education Details

  • National University
    National University
    Cybersecurity
  • Southern New Hampshire University
    Southern New Hampshire University
    Cybersecurity
  • Heald College
    Heald College
    Computer Technology/Computer Systems Technology
  • Heald College
    Heald College
    Cisco Systems

Frequently Asked Questions about Thomas Mcclendon

What company does Thomas Mcclendon work for?

Thomas Mcclendon works for Citadel Net.works

What is Thomas Mcclendon's role at the current company?

Thomas Mcclendon's current role is President and Founder - Citadel Networks.

What is Thomas Mcclendon's email address?

Thomas Mcclendon's email address is th****@****t.works

What schools did Thomas Mcclendon attend?

Thomas Mcclendon attended National University, Southern New Hampshire University, Heald College, Heald College.

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