Drew Leathery Email & Phone Number

Kissimmee, Florida, United States

• Review procurement items for categorization, coding, pricing, and information accuracy in the items database and request catalog.• Manage daily IT hardware/software requests and issue Purchase Orders as needed.• Utilize tools and systems to communicate and collaborate effectively, while staying extremely organized.• Follow each order to ensure all items are received.• Evaluate sourcing requests and ensure completeness.• Obtain quotes, compare, and negotiate to price.• Work within multiple email aliases in a high volume of communications and ticketing systems workflow.•I nform stakeholders of PO issuance and any other details regarding orders.• Build new relationships with key Technology vendors and follows required sourcing policies and procedures.• Manage existing vendor partnerships to ensure products and services are provided with competitive pricing and in a timely manner.• Performs other related duties as assigned.• Support ad-hoc reporting needs.• Mediate supplier issues and resolve disputes.

City Of Kissimmee

• upgrading data network equipment to the latest stable firmware releases• configuration of routing and switching equipment;• configuration of hosted IP voice services;• basic configuration of firewalls;• remote support of on-site engineers and end users/customers during installation• remote troubleshooting and fault finding if issues occur upon initial installation• Responsible for troubleshooting and maintaining PC and desktop applications in high-volume city government • Coordinate immediate response for technical incident diagnosis and resolution in accordance with known error and resolution practices for all incidents resulting in city and emergency department service interruptions• Coordinate the restoration of service immediately for all technical incidents and manage data restoration • Manage problem diagnosis for root cause in accordance with city incident management policies and procedures• Ensure timely and proper escalation of unresolved tickets in accordance with city and department policies• Properly document and log all incidents and problems in accordance with policies and procedures• Manage and coordinate communication plans with the IT department, city officials and IT partners• Handle 15+ technical mission-critical calls daily and consistently met high service standards• Responsible for contacting vendors for software/hardware support; network tape backup, network troubleshooting• reporting network operational status by gathering, prioritizing information, and managing projects

Kissimmee, Florida, United States

Managing and troubleshooting the technology systems that a business uses to maintain computer and software networks. Duties include responding to hardware problems, updating system software, and tracking the data and communications used on their network.

Us Embassy, Kabul Afghanistan

● Fully managed overseas culinary operations serving upscale clients in the U.S Embassy● Trained and managed entire culinary team and achieved significant improvements in their productivity● Created and developed unique menu choices with respect to trends, lifestyles, and culture● Monitored methods of food preparation, cooking, sizes of portions and garnishing of foods to ensure food was prepared according to quality service and product standards● Educated culinary staff regarding various ethnic cuisines to ensure extraordinary guest experiences● Observed workers engaged in preparing, portioning and garnishing foods to ensure standards were met and made decisions based on the best interest of the establishment● Responsible for all day to day operations, work schedules, performance reviews and conflict resolution

Mcsa Miramar, San Diego, Ca, United States Marine Corps

● Trained, coached and mentored over 100 United States Marines in domestic and war environments● Managed aviation maintenance unit and day to day operations domestically and wartime operations in Iraq● Examined documents, materials and products and monitored work processes in order to assess completeness, accuracy and conformance to standards and specifications● Conferred with department supervisors and other personnel to assess progress and discuss needed changes. ● Revised production schedules when required due to design changes, labor or material shortages, backlogs or other interruptions collaborating with management, marketing, sales, production and engineering● Conferred with establishment personnel, vendors and customers to coordinate production and shipping activities and to resolve complaints or eliminate delays● Requisitioned and maintained inventories of materials and supplies necessary to meet production demands● Distributed production schedules and work orders to departments● Compiled information such as production rates and progress, materials inventories, materials used and customer information so that status reports could be accurately completed

Certificate, Computer Engineering Technology, 3.5

Activities and Societies: CNA, MSE, Computer Repair

Associate'S Degree, Culinary Arts/Chef Training