Jose Manuel Garcia Email & Phone Number

Yorkville, Illinois, Us

CyberGhost Security represents a dedicated team of individuals providing the highest level of integrity, confidentially, and knowledge to our government and enterprise clients. CyberGhost Security comprises IT Infrastructure and cybersecurity experts with a combined experience of over 35+ years in cybersecurity, and in Naval Intelligence. Key segment of our customized and proprietary platform are used by academic institutions, financial, enterprise corporations, and utilized by IT technologists. Our team’s unique value is utilizing a proactive proprietary platform that takes a defensive stance on cybersecurity while offensively protecting your entire infrastructure 24x7, 365 days a year.

• Performed backup, system upgrades of firewall appliance, emergency patch application and maintenance. • Optimized existing policies to improve security and performance. Identify and removed security policies that are not no longer needed to reduce Firewall policy lookup. • Documented the Network Scanning and Port Scanning Report.• Rolled out new Pwnie Express, Wireshark and PaloAlto firewall to upgrade or migrate obsolete firewall.• Configured IPSec, SSL-VPN (Mobile Access) on Sophios and troubleshoot VPN tunnel connectivity issues.• Created a lab environment using Hyper-V, VMware and Oracle VirtualBox to effectively test policies, software distribution as well as scripts prior to deployment in production. • Configured URL filtering on PwnieExpress Firewall to enforce acceptable use policy. • Configured Pwnie Express and Palo Alto firewall for site-to-site IPSec VPN and SSL VPN. • Conducted research on emerging products, services, protocols and standards in support of security enhancement and development efforts.• Managed the creation and deployment of Active Directory Policies. • Installing computer security software's, conduct regular security audit, preparing security status report, educating users on computer security, creating security documentation for users. • Information Gathering and documenting on Target Machine like IP address, IP range, IP registered information (email id, Phone number), DNS information and Webserver information with Nmap and Zenmap Searchsploit in Kali Linux.• Configured, administered security rules and policies to permit or deny user traffics based on organization's security policy.• Installing Firewall, IDP Intrusion Detection System, IPS Intrusion Preventive Systems for scanning preventive attacks.• Monitored Computer Networks for Security threats or unauthorized users.• Research, Evaluate, recommend and Implement other security devices as well.• Hiding Identity by IP Spoofing when communicating with target machine.

• Educated business managers and the user community about risk and security controls.• Provided technical/helpdesk support in the areas of documentation, hardware and software, and user account maintenance in a 1500 client windows PC W/LAN environment• Create high level process flow diagrams using VISIO • Performed manual event and log monitoring / search, port and vulnerability scanning, device, application, and OS hardening, honeypot creation, used encryption tools, in addition to deploying social engineering tactics as part of a red team security awareness campaign.• Identified vulnerabilities, recommended corrective measures, and ensured the adequacy of existing information security tools.• Led firewall configuration review and supported security program assessment, application and wireless assessments, as well as internal / external penetration testing. • Analyzed security incidents and presented a quarterly report.• Helped in planning and co-coordinated the testing of recovery support and business resumption procedures while ensuring the recovery and restoration of key IT resources and data and the resumption on critical systems within the desires timeframe.• Utilized Pwnie Express program to search for weaknesses and Penetration testing.• Palo Alto VPN and Firewall experience. Web filter and threat remediation experience.• Established effective relationships with management, customers, and vendors• Troubleshoot packet analysis tools tcpdump, Wireshark, Hydra, Redfang, W3af, Kismet, etc.• Replaced servers, routers, switch with Cisco Products and ASA firewallsuccessful back up procedures and developing/ implementing disaster recovery procedures.• Experience supporting LAN, WAN, security, and wireless environments.• Troubleshoot Cisco Manager and Cisco Unified Contact Center Enterprise• Windows DHCP/DNS/AD/Exchange servers 2003, 2008, 2012.• Experience supporting Exchange (2010) and Active Directory (AD, GPO).

• Performed security research to incidents and report finding.• Developed, implemented, and documented formal security programs and policies.• Installed, configured, deployed and maintained biometric login devices for internal client desktops across the entire organization.• Manage and administer all computer platforms in an e-mail server-farm (MS Exchange 2010 and 365) and its related components: Gmail, Office 365, SonicWALL MTAs/Gateways• Manage and administer Microsoft suite of products including, Office 365, Windows Servers, Active Directory, Exchange. • Troubleshoot packet analysis tools (tcpdump, Wireshark, ngrep, etc.)• Supported all IT systems, including servers, PCs, operating systems, hardware, software, and peripherals.• Oversaw provision of end user services, including help desk and technical support services.• Worked with stakeholders to define business and systems requirements for new technology implementations. • Directed research on potential technology solutions.• Managed financial aspects of the IT Department, including purchasing, budgeting, and budge review.• Negotiated and administered vendor, outsources, and consultant contacts and service agreements.• Managed and led IT staffing including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.• WireShark, Palo Alto, sniffers and malware analysis tools.• Managed wireless Cisco access points and troubleshoot/Cisco ASA maintenance• Researched, evaluated, and recommended technical hardware and 3rd Party software procurement

• Establish effective relationships with management, co-workers and customers, vendors• Installed servers, (EMC, Dell, HP, and Cisco)/Installed fiber optic cable.• Built and trouble shoot Network Infrastructure (servers, routers, and switches with Cisco ASA/Cisco AnyConnect)• Troubleshoot Cisco VIOP by using Cisco Call Manager and Unity and Cisco Unified Contact Center Enterprise• Installed, maintain and supported Palo Alto• Supported Networking protocols and Services (FTP, HTTP, SSH, SMB, LDAP, etc.)• Troubleshoot packet analysis tools (tcpdump, Wireshark, Tinyproxy, Scapy, etc.))• Migrated from Windows XP to Windows 8 and used Windows Server 2012 R2, work with Active Directory to set user• Utilized Group Policies, Active Directory, and MS Exchange as needed• Installed support structures (J-hooks, support rings, cable slings and cable tray / ladder rack). Termination of work station outlets and closet equipment (110 & 66 blocks, Patch panel)• Experienced with both ends of basic level testing as well as high level testing and documentation. Termination experience with multi-pair / strand cable (Copper and fiber)

Peoria, Illinois, Us

• Supported Windows Server 2003/2008 R2/2012 R2, work with Active Directory to set user permissions, add/deletes Group Users & Account.• Trouble shoot Network Infrastructure (servers, routers, and switches with Cisco ASA/Cisco AnyConnect)• Installed, maintain and supported Palo Alto• Supported all VM Wares and Citrix XenServer Virtualized Environments• Troubleshoot different types of Applications (Microsoft Word, Power Point, Excel, Lotus Notes, IBM Endpoint Manager, and VPN Access)• Configured and supported remote access using VPN tunnels• Handled client’s requests and questions received via phone, e-mail, or an internal ticketing system by using Remedy• Supported and troubleshoot Cisco Any Connect• Basic-to-intermediate PC software and/or hardware systems support via telephone or e-mail in accordance with service level.• Supported and Monitor SonicWall• Configured Lotus Notes and Troubleshooting Remote Desktop Services, logmein123• Basic-to-intermediate PC software and/or hardware systems support via telephone or e-mail in accordance with service level requirements, Help Desk /average handle over 100 call a day.• Developed Microsoft Access databases for departmental & company wide use to improve customer service, and provide rate team and accounting with quicker access to rate information.• Configure Netboot/Netinstall/NetRestore on MAC OS X• Configure DEP (Device Enrollment Program) on IPads, IMacs, IPhones

• Installed, upgraded, and configured Microsoft Windows 2000, XP Pro, 7 Pro 8, and Server 2003 and 2008• Installed, configured, utilized Microsoft Office 2003, 2007, 2010, Office 365 (Word, Excel, PowerPoint, Access)• Modeled and planned network and network devices using Visio 2010 and 2013.• Maintained detailed network diagrams using Microsoft Visio to speed network additions and facilitate troubleshooting.• Knowledge in configured and installed Redhat Fedora Linux• Knowledge with Palo Alto Networks• Knowledge of WireShark• Knowledge with VMware and virtual machine.• Knowledge of Apple Mac OS X, IPhone, IPod, Knowledge with VMware Fusion 5 & 7• Knowledge with Cisco products (Routers, Switches, Network Software, • Used Microsoft Office daily to generate reports, diagrams, provide routing instructions, and to create and maintain other documentation including network diagrams• Utilized SQL and Microsoft Access to create and maintain custom database solutions.• Setup, built, installed, maintained, and configured desktop / laptop PC’s Software and Hardware.

Atlanta, Ga, Us

• Arrived on time with appointments and complete each job in a timely manner.• Trained and educated the customer on how to use there newly installed security system, and electrical equipment and electronics.• Dropped CAT5E and installed low voltage cabling in customer homes.• Utilized DLite software to update AT&T SIM card information

Evansville, In, Us

• Installed, maintained and repaired production machinery, auxiliary equipment, packaged equipment/automation and attends to building maintenance.• Installed power supply wiring and conduit for newly installed machines and plant systems such as molding machines, auxiliary equipment, etc.• Troubleshoot electrical, hydraulic, pneumatic and mechanical problems, make repairs and tests equipment for operation.• Installs programs or repairs electrical apparatus and installs new or repaired parts.• Installed and troubleshoot Allen Bradley Programmable Logic Controller (PLC).• Installed all software for the company and apply Windows System Admin rights to works.• Troubleshoot and installed software packets in RedHat.• Supported Cisco VoIP System Support and maintain Cisco Servers, Cisco Router, Cisco Switches.• Create high level process flow diagrams using VISIO • Configured and supported remote access using VPN tunnels• Proficiently write test execution summary reports and test plans • Actively participate with developers and PM's in contributing updates, outstanding issues and resolutions during daily stand up meetings• Approve specifications, designs, installations, test requirements, and operating procedure for proposed, new, or existing information systems.• Designed and ensured the implementation of multiple layouts of different schematics (network, domain, computer, etc.) for the success of the regimental communication operations

• Coordinated with, and carry out the jobs assigned to the electrical department with the Plant Engineer• Supported Cisco VoIP System Support and maintain Cisco Servers, Cisco Router, Cisco Switches, and ASA firewall• Establish effective relationships with management, co-workers and customers, vendors• Supported Windows Server 2003/2008 R2/2012 R2, work with Active Directory to set user permissions, add/deletes Group Users & Account• Maintained plant equipment and report equipment concerns and any additional information as required by the Plant Engineer.• Assisted Windows System Administrator in updating software and server• Supported and troubleshoot, by using Cisco Call Manager, Cisco VoIP System• Support Cisco Servers, Cisco Router, Cisco Switches, and ASA firewall

Chicago, Il, Us

• Coordinate with, and carry out the jobs assigned to the electrical department with the Engineer.• Responsible for promoting safety awareness and keeping safety as a number one priority on a daily basis.• Manage Million Dollar projects and equipment.• Handle 200 to 300 Union people

• Installed, maintained and repaired production machinery, auxiliary equipment, packaging equipment/automation and attends to building maintenance.• Installed power supply wiring and conduit for newly installed machines and plant systems such as molding machines, auxiliary equipment, etc.• Troubleshoot electrical, hydraulic, pneumatic and mechanical problems, make repairs and tests equipment for operation.• Installed programs or repairs electrical apparatus and installs new or repaired parts.• Installed and troubleshoot Allen Bradley Programmable Logic Controller (PLC).• Assisted Windows System Administrator in updating software and server.• Supported Cisco VoIP System Support and maintain Cisco Servers, Cisco Router, Cisco Switches.• Installed PC software and maintain.• Researched, evaluated, and recommended technical hardware and 3rd Party software procurement• Installed, configured, deployed and maintained biometric login devices for internal client desktops across the entire organization.

Bachelor'S Degree, Information System And Cybersecurity

Associate'S Degree, It-Network System Administration

Associate Of Applied Science Degree, Electrical Computer Technology (Ect)

Associate'S Degree, Science And Tool Die Engineering