John Clark, Mba Email and Phone Number
Mason, OH, US
John Clark, Mba's Location
Mason, Ohio, United States, United States
John Clark, Mba's Contact Details
John Clark, Mba work email
- Valid
- Valid
John Clark, Mba personal email
n/a
John Clark, Mba phone numbers
About John Clark, Mba
I recently returned to Microsoft in November 2024 as a Senior Cloud Solution Architect in Modern Service Management within the Culture & Cloud eXperience (CCX) organization. In this role, I focus on empowering customers to overcome cultural, process, security, and financial challenges in leveraging Microsoft cloud services, as well as CoPilot and other AI tools. By implementing modern risk management practices and effective remediation strategies, I aim to drive transformational success for organizations embracing Microsoft’s cloud and AI capabilities.Previously, I held the role of Assistant Vice President Solution Architect at Genpact, where I applied my expertise in Microsoft Azure and Power Platform to modernize financial operations. This work included leveraging Azure Document Intelligence, OpenAI, and Genpact’s Cora Orchestration to drive efficiency and innovation in finance.At CBT Company, as an Industry 4.0 Solution Architect, I focused on integrating advanced cloud technologies—such as IIoT, AI, and Big Data—with industrial systems to enhance solution scalability and accelerate value realization for clients.My earlier career includes extensive experience with Microsoft, where I served as a Solution Architect across various industry sectors. I led complex solution projects, fostered key partnerships, and demonstrated the business impact of Microsoft platforms. My mission remains clear: to empower customers, employees, and organizations through the best in technology and innovation.My journey has also included impactful roles at companies like ICCM, Five9 Consulting, Hewlett-Packard, and SYSCO, each adding unique dimensions to my expertise and perspective in the technology landscape.
John Clark, Mba's Current Company Details
John M. Clark Llc
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Independent Microsoft Cloud Solution Architect and Consultant
Mason, OH, US
- Website:
- johnfclark.com
- Employees:
- 10
- Company phone:
- 0124 415 8000
John Clark, Mba Work Experience Details
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Independent Microsoft Cloud Solution Architect And ConsultantJohn M. Clark LlcMason, Oh, Us
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Senior Cloud Solution Architect - Modern Service ManagementMicrosoft Nov 2024 - PresentRedmond, Washington, UsWorking directly with Microsoft’s North American customers in support of their digital transformation objectives leveraging Microsoft Cloud, AI, and Copilot. Focused on the people and process aspects of technology adoption to maximize business value from their investments, with an emphasis on areas like governance, operations, FinOps, and organizational adoption.Key Responsibilities:• Customer-Centric Engagement: Build trust and satisfaction, becoming a trusted advisor to key stakeholders.• Business Impact: Drive cloud consumption growth, customer success results, and unlock customer value through Microsoft solutions.• Problem Solving: Address and resolve customer blockers using Microsoft Cloud and subject matter expertise.• Technical Leadership: Contribute to IP creation, share knowledge in communities, and support scalable solutions for broader impact.• Culture & Values: Embrace and embody Microsoft’s core values of respect, integrity, and accountability. -
Assistant Vice President, Cora Orchestrator/Azure Presales Technical ArchitectGenpact Jul 2024 - Nov 2024New York, Ny, UsLeverage my experience in BPM, Automation and orchestration, BPMN, and Microsoft expertise to align Genpact Azure solutions such as Cora Orchestration with customer needs. Collaborate with sales teams to identify potential customer pain points and craft compelling narratives showcasing how Genpact Orchestration solutions address the issues. Responsibilities include developing and delivering tailored product demonstrations, supporting preparation of RFP and RFI responses, estimating the effort required for implementing customized solutions. Work with cross-functional teams to ensure seamless communication and alignment in meeting customer needs. Contribute to the creation and maintenance of sales materials, provide technical insights and ensuring they reflect the capabilities and value of Genpact solutions. -
Industry 4.0 Solution ArchitectCbt Company Apr 2023 - Jun 2024Cincinnati, Ohio, UsContributing in the advancement of Digital Industry 4.0 and IIoT for CBT customers, bridging gap between cloud data capabilities such as IIOT, AI, and Big Data with on-premise industrial networks, machines, sensors, and controllers. Focused on enhancing solution scalability, demonstrating and realizing value while reducing the value runway by driving velocity through leading edge solutions and approaches.Key Responsibilities• Furthered my own knowledge of Industrial networking, Industrial controls, SCADA, DCS, and other manufacturing, OEM, and industrial systems that provide data sources for analytics• Enhancing Digital Industry 4.0 and IIoT awareness and capabilities across CBT.• Ensured scalability and rapid deployment of Industry 4.0 solutions using industry standards and partnerships.• Agile based project planning, including risk assessment and resource allocation.• Provide technical guidance throughout solution development and implementation.• Evaluated and optimized the performance of deployed solutions.Achievements• Formalized solution and presales approach for project execution, optimizing resource use and timelines.• Creation and execution of Digital Enablement workshops• Drive sales through existing and new account relationships• Stay abreast of emerging trends, ensuring CBT’s continuous innovation and competitive edge. -
Industry (Retail) Solution ArchitectMicrosoft Jan 2022 - Apr 2023Redmond, Washington, UsExpert in identifying, leading, and managing complex industry-focused solution opportunities with a strong emphasis on customer business outcomes and digital transformation through Microsoft platforms and solutions. Proven track record in fostering robust customer engagements and accelerating enterprise business goals.Responsibilities:• Lead and manage a portfolio of complex, industry-focused solution opportunities.• Form and anchor strategic relationships through proactive customer engagement, involving both internal and external partners.• Drive the discovery, ideation, and solution architecture process with a laser focus on aligning with customer business outcomes.• Collaborate closely with enterprise clients to facilitate their digital business transformation, optimizing business value from their investments in Microsoft technology.Achievements:• Accelerated business goals for multiple enterprise clients, enabling them to leverage digital transformation for improved business value.• Spearheaded innovation within customer organizations, impacting their operations, employee productivity, and customer satisfaction through strategic deployment of Microsoft solutions and platforms.•Established and nurtured pivotal relationships, leading to sustained customer engagement and partnership growth.
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Architect - Cross-Solution For Microsoft FederalMicrosoft Jul 2020 - Jan 2022Redmond, Washington, UsSuccessfully navigated Microsoft Federal's reorganization, focusing on defense and civilian projects. Played a pivotal role in technology engagement, service development, and the promotion of Cloud and Agile practices across a broad customer base.Responsibilities:• Focused on defense and civilian projects post-Microsoft Federal reorganization.• Engaged customers with Microsoft and non-Microsoft technologies.• Developed offerings for the Federal Services Catalog.• Supported the Cloud Center of Excellence and Agile Cloud Enablement.• Promoted Cloud Awareness and Agile practices among customer employees.Achievements:• Successfully adapted to and thrived following organizational restructuring.• Enhanced Federal Services Catalog with new, impactful offerings.• Drove adoption of Cloud and Agile practices, influencing projects beyond Microsoft.
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Cross-Domain Solution ArchitectMicrosoft Nov 2017 - Jul 2020Redmond, Washington, UsExperienced cross-domain professional with in-depth knowledge and expertise in Azure Cloud, Microsoft DevOps, and Modern Service Management across all technology and industry domains within Microsoft. Proven capability in presales, solution architecting, and delivery oversight of large, multi-domain, complex scenarios. Played key role in risk mitigation for sizable projects, eventually advancing to a Program Architect role. Active contributor to the intellectual property of the Worldwide Cloud Center of Excellence (CCoE) program.Responsibilities:• Leveraged and expanded expertise in Cloud, DevOps, and Modern Service Management to support Microsoft's technology and industry domains.• Accountable for the presales activities, solution architecting, and delivery oversight for large and complex multi-domain scenarios.• Functioned as a key risk mitigation figure for significant projects involving multiple technical domains, including Azure, Office 365, and Dynamics 365.• Contributed to the development of intellectual property for the Worldwide Cloud Center of Excellence (CCoE) program through active engagement and innovation.Achievements:• Successfully completed and delivered one of the largest business value assessments, showcasing exceptional project delivery and value realization capabilities.• Engaged with Microsoft Large Solution Integrators (LSIs) for Federal Contracts, leading to significant contract wins and renewals, highlighting strategic influence and impact on business growth.
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Worldwide Communities Lead & Subject Matter Expert - Modern Service ManagementMicrosoft Jul 2017 - Jun 2019Redmond, Washington, UsAs the Worldwide Modern Service Management Community Lead and Subject Matter Expert, your role centralizes on guiding and enriching a global community focused on evolving service management practices. This position demands a fusion of leadership, deep expertise in modern methodologies (like ITIL 4, Agile, DevOps), and a visionary approach to integrating these practices within organizational frameworks.Responsibilities:• Lead and grow a global community dedicated to modern service management.• Offer expert guidance on applying service management methodologies to enhance operational efficiency.• Develop a strategic vision for modern service management adoption and advocate for this vision across various stakeholders.• Innovate and encourage the adoption of emerging trends and technologies within the service management field.• Design and conduct educational initiatives to elevate proficiency in service management practices.Achievements:• Built a dynamic, engaged global service management community.• Recognized as a thought leader in the field, with contributions to industry discussions and standards.• Led successful service management transformations, achieving marked improvements in operational efficiency and customer satisfaction.• Created and executed a wide-reaching educational program, significantly raising the skill level within the community.
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Modern Service Management ArchitectMicrosoft Mar 2013 - Nov 2017Redmond, Washington, UsSpecialist in IT Service Management and Modern Service Management, with a focus on Agile, DevOps, and automation. Excelled in enhancing customer IT operations, knowledge sharing, and integrating Microsoft technologies.Responsibilities:• Led workshops, assessments, and service improvement programs.• Pioneered Agile Cloud enablement and DevOps practices.• Shared expertise with stakeholders to elevate service delivery.• Kept abreast of emerging Microsoft technologies and integration methods.Achievements:• Drove transition to Modern Service Management, boosting Agile and DevOps adoption.• Enhanced team performance and customer satisfaction through effective knowledge sharing.• Mastered and leveraged Microsoft technologies for improved support and integration.
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Senior ConsultantMicrosoft Nov 2010 - Mar 2013Redmond, Washington, UsDelivering IT Service Management related services leveraging ITIL and MOF including Workshops, Assessments, Service Improvement Programs and other IT operations consulting services. Sharing experiences and best practices with customers, team members and communities to help enhance the quality and efficiency of customer delivery. Maintaining and expanding working knowledge of current and pre-released Microsoft systems and products, as well as their integration and methods of support delivery.
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Events Chair (Volunteer)Ohio Valley Itsmf Local Interest Group Jan 2014 - Jan 2015Volunteer to help assist with the events planning of the Ohio Valley itSMF Local Interest Group.
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President (Volunteer)Ohio Valley Itsmf Local Interest Group Jan 2011 - Dec 2011Schedule and conduct Leadership Team conference calls and support programs to provide value to LIG Membership. Manage LIG Budget.
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Managing DirectorIccm Solutions (Us) Sep 2008 - Nov 2010Established offices and operations for ICCM Solutions Ltd. based in the United Kingdom. Providing sales and technical enablement training to various partners. Promoting and raising awareness of the value of BPM technology and its application in the IT Service Management Industry. Helping customers realize cost savings through flexible and lean implementation and training.
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ManagerFive9 Technologies Jan 2008 - Sep 2008Chicago, Il, UsFive9 is a leading IT management consulting firm that transforms client capabilities through measurable, process-based best practices. Five9 provided measurable services in three crucial business areas: Strategic Services, Organizational Transformation, and IT Business process Improvement. -
Solution ArchitectHewlett-Packard May 2000 - Jan 2008Houston, Texas, UsServed in lead and team delivery roles across large and medium-sized Enterprise Systems Management and IT Service Management projects, specializing in the development and delivery of ITIL/COBIT-based solutions for Fortune 500 companies. Demonstrated exceptional leadership in conducting high-impact CIO Mobilization workshops, leading training workshops, and spearheading successful IT Service Management Transformation projects.Responsibilities:• Directed the development of ITIL/COBIT based Intellectual Property intended for global application.• Executed and led CIO Mobilization workshops targeting C-level and Director-level individuals from Fortune 500 corporations.• Designed and delivered training workshops focused on modeling processes, workflow, and architecture.• Played a pivotal role in the planning and execution of IT Service Management Transformation projects for numerous large companies across the US.Achievements:• Recognized for leading speaking engagements at prominent conferences, including ITSMf, HP Software Universe and Forum, and ProForma Visions, sharing insights and best practices in the field.• Secured a series of "Exceptional" recommendation letters from a diverse set of stakeholders, including customers, colleagues, and HP Management, underscoring the profound impact and value delivered to clients and the organization. -
Technical Operations ManagerContingent Network Services 1999 - 2000Implemented Enterprise Network Management systems to monitor customers from remote NOC.
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(Independent) Consultant Project ManagerGap Inc. Direct Mar 1998 - Mar 1999Project Managed Call Center and Data Center move. Lotus Notes Migration. And High Availability Data Center Configuration.
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Director Of Information TechnologyClopay Corporation 1994 - 1998Mason, Ohio, UsLead team that implemented entire infrastructure to support Oracle Applications through United States as well as provide other vital IT Services (email, file/print, video conferencing, doc management) -
Information Technology ManagerSysco 1992 - 1994Houston, Tx, UsLead IT organization and transformed company (Thomas/SYSCO Foods, one of the originators to SYSCO Corporation) from green screen 3270 screens to personal computers. Implemented infrastructure improvements to existing facilities and managed network infrastructure buildout to new upgraded offices. Established operational processes and systems, automating what could be implemented, managed department budget and procurement responsibilities. -
Systems Adminstrator And AnalystCincinnati Gas & Electric 1989 - 1992Hired as Senior Information Systems Specialist for the Customer Systems Department – to support and manage a Hewlett Packard/Apollo workstation network, a Novell LAN and the departments' IBM 3174 communications.Performed application development for the various user departments. This included the Progress fourth generation language (4GL) and 'C'. Responsible for design and development of a departmental budget system and training scheduling system. Charter member of the 'Across All Platforms' (AAP) team, which was CG&E's effort to internetwork all of the computer networks in the company.
John Clark, Mba Skills
Leadership
It Strategy
Solution Selling
Requirements Analysis
Infrastructure
Itil
Vendor Relations
Microsoft Azure
Software Solution Architecture
Microsoft Technologies
Configuration Management
Incident Management
Communication
Agile Methodologies
Team Leadership
Application Architecture
Process Improvement
Customer Relationship Management
Strategic Planning
Service Oriented Architecture
Strategy
Business Process Management
Management Consulting
Artificial Intelligence
Value Selling
Enterprise Architecture
Program Management
It Operations
Total Cost Of Ownership
Change Management
Product Management
Business Intelligence
Business Process Improvement
Governance
It Infrastructure Management
Director Level
Management
Project Management
Software Development Life Cycle
Knowledge Management
Business Management
Adoption And Change Management
Problem Solving
Service Delivery
Cloud Computing
Architecture
Solution Architecture
Integration
It Management
It Service Management
John Clark, Mba Education Details
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Xavier UniversityInformation Systems Management -
University Of CincinnatiInformation Technology
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Talawanda High SchoolCollege Prep
Frequently Asked Questions about John Clark, Mba
What company does John Clark, Mba work for?
John Clark, Mba works for John M. Clark Llc
What is John Clark, Mba's role at the current company?
John Clark, Mba's current role is Independent Microsoft Cloud Solution Architect and Consultant.
What is John Clark, Mba's email address?
John Clark, Mba's email address is jc****@****ark.com
What is John Clark, Mba's direct phone number?
John Clark, Mba's direct phone number is 1-513-336*****
What schools did John Clark, Mba attend?
John Clark, Mba attended Xavier University, University Of Cincinnati, Talawanda High School.
What skills is John Clark, Mba known for?
John Clark, Mba has skills like Leadership, It Strategy, Solution Selling, Requirements Analysis, Infrastructure, Itil, Vendor Relations, Microsoft Azure, Software Solution Architecture, Microsoft Technologies, Configuration Management, Incident Management.
Who are John Clark, Mba's colleagues?
John Clark, Mba's colleagues are Jennifer Junker.
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