Keith Murray

Keith Murray Email and Phone Number

Vulnerability Management @ Mercedes-Benz USA
Buford, GA, US
Keith Murray's Location
Buford, Georgia, United States, United States
Keith Murray's Contact Details

Keith Murray work email

Keith Murray personal email

About Keith Murray

Hi, my name is Keith Murray and I am analytical and technically-minded professional with comprehensive experience ensuring integrity and confidentiality of critical systems and data.Throughout my career, I have a proven track record of developing and implementing effective cybersecurity strategies and plans to protect organization from potential security breaches and cyber-attacks. From my profile, you will note that I possess a unique skillset that is surely going to allow me to become a valuable member of your prestigious team.My area of expertise include:• Cybersecurity Management• Technical Assistance & Support• Systems Repair & Maintenance• Vulnerabilities Assessment • Team Leadership & Supervision• Project Planning & Delivery• Risk Identification & Mitigation• Data Protection & Threat Detection • Documentation & Reporting• Complex Problem Resolution• Cross-functional Collaboration• Continuous Process ImprovementI come equipped with a notable career of leading incident response efforts, conducting vulnerability assessments, and performing root cause analysis. With a skillset this unique and diverse, I am instrumental in implementing security controls/measures to mitigate risks. In addition to the above, I am known for managing high-profile projects within in tight budgetary constraints and prior to deadlines. I have a remarkable background of maintaining security tools, applying software releases, and addressing escalated issues/problems. My expertise lies in configuring, deploying, installing, and deploying, and maintaining technical systems, hardware, and software.While others take pride in meeting all standards set before them: my passion is for delivering service that goes beyond organizational expectations, creating a win-win scenario for everyone involved.Want to talk?Connect with me via private message, email, or phone! I am always excited in making new acquaintances.

Keith Murray's Current Company Details
Mercedes-Benz USA

Mercedes-Benz Usa

View
Vulnerability Management
Buford, GA, US
Website:
mbusa.com
Employees:
12097
Keith Murray Work Experience Details
  • Mercedes-Benz Usa
    Vulnerability Management
    Mercedes-Benz Usa
    Buford, Ga, Us
  • Mercedes-Benz Usa
    Principal Cloud Security Lead
    Mercedes-Benz Usa Aug 2023 - Present
    Sandy Springs, Georgia, United States
  • Iit - Information & Infrastructure Technologies, Inc.
    Senior Cybersecurity Engineer (Team Lead)
    Iit - Information & Infrastructure Technologies, Inc. Oct 2020 - Aug 2023
    Atlanta, Georgia, United States
    In my most recent role, I was entrusted with the task of managing and guiding high-performance team of ten security analysts to manage 500 alerts on weekly basis. Examining access attempt anomalies and reporting violations and unauthorized activities to enable authorized access. Leveraging network flow, IDS, IPS, and SIEM's to track and report on data theft attempts. Implementing actionable insights derived from threat intelligence feeds to enhance security measures. Evaluating potentially malicious applications and/or processes by leveraging virtual environment and sandboxes. Executing incident handling and response to ensure robust security operations center monitoring and information assurance. Coordinate with active monitoring team to ensure PCI DSS compliance. Developing insights into and implemented cutting-edge technology, such as advanced reporting software, SEIM systems, and network security applications.My accomplishments within this role are following:• Enabled brand protection by monitoring sites on continuous basis.• Ensured provision of 24- hour monitoring surveillance by using and configuring network monitoring tools.• Streamlined operational efficiency via creation of comprehensive Standard Operating Procedure (SOP) documentation.
  • Ricoh Usa, Inc.
    Security Support Consultant
    Ricoh Usa, Inc. Aug 2014 - Oct 2020
    Greater Atlanta Area
    Leveraging exceptional professionalism, I was assigned the responsibility of delivering comprehensive assessment and analysis of customer-submitted vulnerabilities to SIRT, enabling effective mitigation strategies and expert guidance for issue resolution. Developing and sustaining comprehensive, top-tier technical documentation encompassing pertinent specifications, systems, and procedures. Updating and securing systems by applying the most recent software releases. Supporting senior management in resolution of escalated cases by preparing weekly reports. Conducting root cause analysis and communicated finding to management.A section of my key contributions include:• Remediated security issues pertaining to software and applications by coordinating with vendors.• Facilitated new products, applications, and software launches by leading projects across multiple departments.• Achieved annual cost savings of over 2 million dollars by enhancing company process.
  • Ricoh Usa, Inc.
    Technical Support Supervisor
    Ricoh Usa, Inc. Sep 2011 - Aug 2014
    Greater Atlanta Area
    My duties comprised of supporting various products and overseeing escalated cases by directing talented team of nineteen support agents. Determining and addressing escalated issues/problems. Maintaining accurate and consistent processes by creating technical training documentation for the support center.My key-contributions for this role are mentioned below:• Responded to 1K calls on daily basis by managing team of 20 helpdesk technicians.• Ensured technical and troubleshooting accuracy by assessing support cases.
  • Ricoh Usa, Inc.
    Product Support Specialist
    Ricoh Usa, Inc. Sep 2008 - Sep 2011
    Tucker, Ga
    As a Product Support Specialist, l would field customer and technician requests, all while ensuring the highest level of customer satisfaction by analyzing problems pertaining to malfunctioning electro/mechanical equipment, computer equipment, or software applications, identifying problem areas and recommending corrective action. Utilizes sophisticated diagnostic tools, service aids, product schematics, and all other available product information in the assessment and resolution of called-in equipment failures or issues. As needed, may replicate caller’s equipment failure situation in a test laboratory, to aid in the diagnosis and ultimately step the caller through the resolution procedures.
  • Meritech
    Technical Engineer
    Meritech Mar 2005 - Sep 2008
    Test, troubleshoot, repair, install, and maintain copiers and print controllers. Ability to network copiers and maintain functioning networks. Maintain customer relations and promote sales.

Keith Murray Skills

Customer Service Training Technical Support Salesforce.com Document Management Troubleshooting Professional Services Process Improvement Networking Computer Hardware Crm Cloud Computing Cold Calling Enterprise Software Hardware New Business Development Pre Sales Sales Sales Operations Team Leadership Customer Relationship Management

Keith Murray Education Details

Frequently Asked Questions about Keith Murray

What company does Keith Murray work for?

Keith Murray works for Mercedes-Benz Usa

What is Keith Murray's role at the current company?

Keith Murray's current role is Vulnerability Management.

What is Keith Murray's email address?

Keith Murray's email address is km****@****ail.com

What schools did Keith Murray attend?

Keith Murray attended Western Governors University, Kaplan University.

What skills is Keith Murray known for?

Keith Murray has skills like Customer Service, Training, Technical Support, Salesforce.com, Document Management, Troubleshooting, Professional Services, Process Improvement, Networking, Computer Hardware, Crm, Cloud Computing.

Who are Keith Murray's colleagues?

Keith Murray's colleagues are Romen Rajkumar, Joshua W., Ahmet Gökçe, Dimitiri Goodman, Kelvin Fuller, Eileen K, Colina Walker.

Not the Keith Murray you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.