Changyi Chua Email & Phone Number

- managing the ACE Ops Centre team- Supporting operations of ACE Ops Centre- Assisting SAD with the development and implementation of concepts of operation

Singapore

• Monitoring & Incident Management
• Team Lead
• Ministry of Manpower – Assurance Care Engagement (ACE) Group
• Contribute to the containment of Covid-19 virus within the migrant worker population residing at dormitories.
• Manage a team of 5 watch officers in executing the monitoring and incident management function of ACE Current Operation Centre.
• Consolidate reports from various agencies to prepare ACE Daily Report submission to ministers and relevant stakeholders.

• Develop the company’s capabilities to become a One-Stop coffee wholesaler.
• Re-align company’s core competencies for focused growth.
• Network with fellow suppliers and coffee wholesalers for collaboration and collective growth.
• Negotiate distributorship agreements with coffee equipment manufacturers.
• Corporate planning for company revenue targets and cost control.
• Strategic planning for growth in market share and market revenue.

• Plan and achieve company revenue targets and strategies with senior management.
• Train and manage sales representatives to achieve company and individual revenue targets.
• Liaise with suppliers for launch of new products and marketing strategies for tradeshows.
• Liaise with production team for quality control and development of new products.
• Successfully dissolve and integrate the technical subsidiary company back to the parent company.
• Manage and enhance technical workflow, accuracy and accountability of inventory management.

Kaohsiung City, Taiwan

• Pioneer the start-up of a Singapore themed restaurant in Taiwan, Kaohsiung.
• Liaison with various contractors for the shopfront set-up and acquisition of supplies and services.
• Manage menu design and marketing campaigns.
• Manage the operation of the restaurant; create and enforce SOPs, streamline workflow, design jobs and assign suited candidates to the job.
• Manage inventory and logistic arrangements.

Singapore

• Train and develop sales representatives to the leadership phase of APPCO career development path.
• Manage sales performance of the team, while being the pace setter for the team.
• Assist team builders in recruitment, training system and goal setting.
• Conduct internal workshops to impart my expertise and experience as part of the company’s sharing and learning culture.
• Achievement(s): Top Sales in Incentive Challenge, Team Leader Promotion

Bachelor'S Degree, Banking And Finance, Second Class Honours (Upper Division)

Gce 'A' Levels, Science