Cydel Virtucio Email & Phone Number

New York, New York

• Manage 30 independent sales representatives in the Midwest, TOLA and Rocky Mountain areas among 3 rep groups with a total collective of 1700+ accounts
• Medium and national key accounts managed include Buc-ee's, Whole Foods Market, Current Media Group, Stellar Partners, Ace Hardware Corp, Magnolia Market
• Focuses on sales growth and prospecting with independent retailers and key account chains within Gift, Home, and Grocery categories.
• Engaging with sales rep and maintaining focus on meeting goals from NYC headquarters along with territory road trips, tradeshows and product trainings tailored to each region's needs/trends
• Heavily involved in negotiations/discussions with independent rep groups about commissions, sales goals, tradeshows and company procedures
• Analyze sales reports to assess customers' spending trends, product buying to create tailored assortments to maximizing which sales reps are best suited for each territory

New York, New York, United States

• Supported two independent territory/national key account managers by providing back office support that included filling out product addition forms, sample management for programs and being liaison for sales.
• In charge of independent territories (Southeast, Midwest, TOLA) while managers focused mainly on national chain account programs
• One of three main customer service contacts for B2B, direct consumer and wholesale representatives inquiries
• Made sure all customers needs were met regardless of how minor or major their issue was which includes communicating with different internal teams
• Owned every process of coordination including: account setup, order entry, RAs/defectives and reporting product feedback
• Developed an extensive knowledge of products to provide thoughtful product suggestions and try to provide best solution for any product problems reported

New York, New York, United States

• Assist sales director with all tasks needed: curating assortments, filling out product information sheets, completing paperwork associated with customers and analyzing sales to help with coming up with next season’s.
• Handle all east coast independent accounts: grew accounts from 50+ to over 200, help with buyer assortments, enter orders, maintain relationships via road, showroom or tradeshow and anything else the customer may need
• Actively posts to company social media: Instagram and Facebook

New York City Metropolitan Area

• Handled all aspects of back office support for company which include: maintaining sales database, commissions entry and reporting and rep support for 20 national sales reps
• Oversaw all tradeshow facets such as vendor sample coordinating, rep show participation travel and scheduling and hiring freelance labor
• One of 3 decision makers on how to effectively use tradeshow and showroom budgets

New York City Metropolitan Area

• Support for 30+ sales representatives with duties including: order entry, commissions entry, reporting, maintaining database of 100+ vendors for group
• Customer service support for any wholesale customers that contact the office via phone, fax or email
• Attended national tradeshows and helped coordinate vendor shipments of samples and sales materials
• Coordinate sample loans and send out new product intros for both print and digital media