Cydian Kauffman Email and Phone Number

Role Overview:As CEO developed this single person B2C company into B2C, B2B and Service companyKey Achievements:> Moved company from 160k to 1million per (despite covid)> Improved closing ratio from 35% to 75%> Changed reviews from 10 to 100 5-star reviews> 10x income> 10x employees> Implemented 5 supporting revenue streams.Implemented the Following:> Sales Process> Mid Size Company Operations> HR, Handbooks, Manuals, Contracts and other Legal Protection> Inventory Management> Vendor Negotiation> Intern Program> Service Side Revenue Stream> Business to Business Revenue Stream> Government Sales Revenue Stream> State Requirment Services Revenue Stream> SaaS Revenue Stream

Shifted into doing b2b sales with great success in order to diversify my background, gain experience and leverage previous business consulting experience and contacts. Key Responsibilities:> Strategic Lead Analysis: Expertly analyzed and revitalized dormant leads, turning overlooked opportunities into viable prospects.> Relationship Management: Skilled in navigating and resolving high-stake conflicts, fostering long-term partnerships with key stakeholders.> Innovative Sales Solutions: Designed and implemented bespoke sales strategies tailored to unique client needs, ensuring alignment with organizational goals.> SaaS Implementation: Was part of team to implement SaaS style model to diversify offerings.Notable Achievements:> Creative Problem-Solving: Identified and leveraged conflict resolution as an underutilized skill in sales, leading to higher potential yields.> Changed the paradigm of the company sales targets.> Historic Sales Record: Spearheaded a landmark deal huge company, at $350,000 deal was 20x higher than the average sale.

Established firm dedicated to scalable business growth consulting a diverse range of clients from budding entrepreneurs to Fortune 500 companies.Key Services Offered:> Company Rescue> Mediation to Salvage> Conflict to Capital> Operations Overhaul> Corporate Fiscal Efficiancy> Leadership Development & Staff Training> Sales Team Recruitment & Training> Sales Strategy & Closing Techniques> Social Coaching & Relationship Management> Ownership and Partner Mediation> Operational Scaling> Human Resources Consulting> Brand Strategy & Development> Creating Strategic Sales & Marketing PlansNotable Accomplishments:> Ownership Mediation: Saved a company in freefall by conflict mediation between ownership team.> Property Management Turnaround: Revitalized a struggling property management division, instituting critical standards and practices that spurred growth within the first year.> Sales Force Development: Successfully built and trained a sales team for a home maintenance company, aligning with their rapid expansion goals.> Roofing Division Revival: Transformed a failing roofing division in just 2 months by implementing effective operational and managerial processes.> Revenue Growth in Water Treatment: Drove a 3x increase in annual gross revenue for a water treatment company over 13 months.Notable Accounts:> Blackwell Real Estate> Pure Water Northwest> Cornell> CBRE> Avalon Bay> Pinnacle> Westlake Associates> Gu-Wi Gutters and Windows> Gilman Terrace Holdings

Leveraged real estate and roofing experience into sales in home improvement arena, wanting to be in that arena to diversify skillset and avoid volatility of technical and computing verticals.Key Responsibilities:> Sales Development & Negotiation: Spearheaded the development and negotiation of major improvement projects, establishing and maintaining strong client relationships.> Innovation in Sales: Innovated the sales and marketing approach by incorporating cutting-edge technology and automation, setting new standards in the sales process.> Leadership & Team Management: As a team leader, I nurtured a culture of excellence among my direct reports, focusing on mentorship, quality assurance, and performance improvement.Notable Achievements:> Closing Ratio 70% in home sales> Record-Breaking Sales Performance: Shattered company sales records in my first year, setting a new benchmark for success and performance at Gutter Helmet.> Team Leadership & Sales Growth: Successfully led and uplifted the sales team, resulting in notable improvements in sales figures and team performance.

First iteration of Maven Services focussed on technical sales, SaaS, Security, Networking, Software Implementation, Systems Administration> Software, System, Networking, Security and Consulting Sales> Linux Server Management: Administered the Linux server, ensuring optimal performance, security, and reliability for web hosting services.> Windows NT Network Support: Managed and maintained the Windows NT network, addressing the needs of a Windows-centric user base within the company.> Technical Support & Troubleshooting: Provided comprehensive technical support, resolving a wide range of issues related to both server and network operations.> System Security & Backup: Implemented security measures and backup protocols to safeguard data and ensure business continuity.

Managed Network Security, Architecture and Systems Administration for a Web Dev company named Siteworks and then through the M&A process to Bowne moved into technical sales and account management role.Key Responsibilities:> Closing Ratio 50%> Account Management, New Sales Aquisition and Customer Success> Advanced System Management: Oversaw the administration of a more complex and diverse IT infrastructure post-acquisition, ensuring seamless integration and continued operational excellence.> Leadership in IT Operations: Provided leadership and direction in IT operations, setting standards for system performance, security, and reliability.> Strategic IT Planning: Played a pivotal role in strategic IT planning, aligning technology resources with the broader business objectives of Bowne.Mentorship and Team Management: Mentored junior IT staff, promoting skill development and fostering a collaborative team environment.Notable Achievements:> Successfully navigated the transition and integration of Sitewerks’ IT systems into Bowne’s broader infrastructure.> Enhanced system capabilities and user satisfaction through strategic upgrades and efficient management.> Contributed significantly to the stability and scalability of the IT environment, supporting the company’s growth and development.

As a Sales Associate at CompUSA in the mid-90s, a pivotal time in the burgeoning technology and personal computing industry, I provided customer service and sales support in a fast-paced retail environment. My role involved assisting customers in making informed decisions about a wide range of computer products and accessories, contributing to the store’s sales goals.Key Responsibilities:> Customer Service: Offered knowledgeable assistance to customers, helping them navigate the rapidly evolving world of computers and technology.> Sales Support: Played an active role in achieving and exceeding sales targets through effective product presentation and persuasive communication skills.> Product Knowledge: Kept abreast of the latest trends and developments in computer technology to provide accurate information and recommendations.> Team Collaboration: Worked collaboratively with team members to maintain a well-organized and efficient store environment.Notable Experience:> Gained valuable experience in technology retail during an era of significant technological advancement and innovation.> Developed foundational skills in sales, customer service, and tech product knowledge that have been beneficial in subsequent roles.

Due to expectation of keeping resume organized I put any work experience done during another contract, as a consultant for my own company (or while holding two jobs) in 1990 - when I was a child. This is where I lived rent free due to managing the property. I had already had so much experience managing properties by this time that it was easy for me to manage this property and still keep a full time job.Time period was 2008 to 2019In my role as Asset Manager, I was entrusted with the comprehensive management of over 70 units across 4 buildings. My responsibilities included daily operational oversight, tenant relations, and contractor management, ensuring seamless and efficient property operations.Key Achievements:> Vacancy Rate Reduction: Successfully decreased vacancy rates from 7.1% to 2.1% by establishing a trusted brand and enhancing tenant satisfaction. This effort also resulted in an 80% increase in positive online property reviews.> Cost Savings Initiatives: Implemented a new water sensor program leading to savings of $20K, introduced effective procurement and negotiation strategies saving $5K, and reduced water damage costs by $9K through careful vendor selection and management.> Tenant Onboarding and Exit Processes: Streamlined tenant in-processing and out-processing operations, creating a more welcoming environment for newcomers and ensuring smooth transitions for departing tenants.

Due to expectation of keeping resume organized I put any work experience done during another contract, as a consultant for my own company (or while holding two jobs) in 1990 - when I was a child. Actual time period for this kind of work was 1999 to 2007, after which I focussed much more on property managementI did a tone of real estate projects on my own and then due to my own desire to start and build businesses I did consulting work for Titan Forclosures and then many property management companies such as CBRE and Cornel. Each time I increased rents, improved tenant retention, managed turnovers, improved property marketability, managed renovations for flipping and sold through real estate processes at high returns.

Due to expectation of keeping resume organized I put any work experience done during another contract, as a consultant for my own company (or while holding two jobs) in 1990 - when I was a child. This work was done between 2007 to present day - I still do this kind of consulting from time to timeManaged Real Estate from Nevada to Washington stateKey Responsibilities:> Tenant to Landlord ROI and Metric Improvement> Property Research & Revitalization: Led extensive research efforts to identify declining properties, implementing strategies to turn them around for the benefit of the owners.> Investor Relations & Asset Management: Skillfully matched potential investors with declining properties, facilitating profitable investment opportunities and managing these assets effectively.> Business Development & Client Management: Drove business growth through innovative development strategies and maintained strong, beneficial relationships with clients.Notable Achievements:> Major increases across every metric> Risk Mitigation and Value Addition: Successfully identified and resolved critical issues in high-value properties, including a multimillion-dollar warehouse, before auction.> Turnaround Success: Revitalized numerous declining properties, enhancing their value and profitability for owners.> Strategic Investor Matching: Identified and connected high-potential investors with suitable declining properties, leading to successful investments and revitalized assets.

Due to expectation of keeping resume organized I put any work experience done during another contract, as a consultant for my own company (or while holding two jobs) in 1990 - when I was a child. Actual Time Period 2015 to PresentGu-Wi was started by a childhood friend and I offered to help, I did operations, sales, customer desecelation, HR help, problem mitagation, operations, operation systems design and fulfilment operations.

Due to expectation of keeping resume organized I put any work experience done during another contract, as a consultant for my own company (or while holding two jobs) in 1990 - when I was a child. Actual Time Period: 1996-1998This is the company that Bowne purchased, so the skills listed for that job are what apply here.

Due to expectation of keeping resume organized I put any work experience done during another contract, as a consultant for my own company (or while holding two jobs) in 1990 - when I was a child. Actual time period for this work is mid 95 to late 96This is Win 95 phone support. I excelled at it and it gave me a technical basis to move into system admin.

Due to expectation of keeping resume organized I put any work experience done during another contract, as a consultant for my own company (or while holding two jobs) in 1990 - when I was a child. Started with Best Choice Realty in 2015 and I keep my license active in order to help manage real estate transactions for friends and clients.