Cydnee Dutton Email & Phone Number

Baltimore, Maryland, United States

Monitoring, auditing, and proposing measures to correct and/or improve processes.

Baltimore, Maryland, United States

• Reviewing and processing medical record requests for a multi state practice with 300+ Providers and Physician Assistants
• Maintain HIPAA compliance
• Communication with 3rd Party vendors on record availability and urgency
• Communication with patients regarding several topics (appointment scheduling, billing, treatment, PHI, prescriptions, etc.)
• Communication with providers and practice staff both internal and external to ensure needs are met and records are received
• Maintaining detailed documentation tracking received requests and records sent

Westminster, Maryland, United States

• Manage 60+ Customer Accounts
• Order Entry - Quantities varying from 10 to 60,000
• Creating and sending of invoices
• Shipment tracking
• Communicating order updates in house and with customers
• Preparing quotes for current and new customers

Baltimore, Maryland Area

• Book Keeping
• Drivers Improvement Teaching
• Scheduling students for Driving Lessons
• CDL Program writing
• Setting up company for government contracting
• Data Entry

Falls Church, Virginia

• Schedule educational trainings for 8 Auditor/Educators who meet with 1100+ physicians regarding coding and documentation.
• Coordinating with CMS providers for HIM training
• Data entry, entering audit information to determine accuracy of documentation and coding.
• E/M Coding.
• ICD 10 Coding
• HCPCS Coding

Pikesville, Maryland

• Maintain schedules and appointment books for Massage Therapists, Estheticians, and Hair Stylists in a high volume salon servicing 80 - 100+ appointments daily
• Manage all check-in and check-out activity including retail purchases, appointment scheduling, membership management, and daily reconciliation.
• Created and implemented an inventory tracking system to keep detailed count of all retail purchases vs. employee product utilization
• Develop and maintain relationships with wholesalers. Negotiate rates for products and ensure timely delivery of merchandise
• Serve as staff support
• Ensures all employees are stocked daily with all the necessary supplies to perform their jobs successfully

Pikesville, Maryland

• Maintain schedules and appointment books for Massage Therapists, Estheticians and Sales Associates
• Train check-in/check-out staff on effective membership sales techniques while providing excellent customer service at all times
• Build relationships with clients to ensure a superior experience each time they visit
• Investigate each customer grievance and resolve the dispute in a fair and professional manner
• Generate invoices for clients whose insurance and FSA's cover spa services
• Submit payroll for all clinic staff