Cydnee Bayless Email & Phone Number

New York, United States

• Part of the initiative to fight the spread of Covid-19 in New York State • Conduct and complete "Cold Calls" • Strong communication and listening skills, persuading contacts (who are sometimes antagonistic or reluctant) to quarantine, and building rapport, while showing compassion and empathy • Adapt quickly to new software, technology changes and changing protocols • Ability to build strong working relationships with colleagues and managers while successfully working remotely 100% of the time • Attention to detail and ability to organize a plethora of information from numerous platforms and virtual meetings to execute tasks efficiently and with accuracy • Assisted Supervisors with the training of new Contact Tracers

• Responsible for daily operations and budget and accounting• Marketing manager responsible for contacting current and new clients• Website creation and maintenance• Social Media Manager (Facebook and Instagram - @lightsyimages)• Collaborate with writers and illustrators to discuss content and positioning• Present drafts to clients for edits and final approvals• Coordinate with printing company• Manage stock/inventory• Product preparation and shipping

Chesapeake, Virginia, United States

• Answer high volume calls that require redirection and/or accurate note-taking• Speak with client representatives, schedule appointments using various scheduling software• Responsible for collecting private and sensitive information in compliance with HIPPA • Provide exceptional customer service to every caller• Train and supervise new receptionists, providing real-time caller assistance and technical support• Guest speaker and supervisor for new trainees

Greater Atlanta Area

• Sharp Entertainment (TLC) - Happily Ever After 2• Green Bottle Productions - The Rap Game• October Films (Lifetime) - Mail Order Husband• Eastern TV/Trickshot (VH1) - K Michelle: My Life• Wilshire (VH1) - Kiesha Knight Project• Bartlett Media (Fox) - Home Free• Magical Elves (WE TV) - Braxton Family Values • Wilma TV (Animal Planet)- TreeHouse Masters• Brightroad Productions (USA) - Chrisley Knows Best

Atlanta

Atlanta, Georgia

• Trained staff, students, and employees on new skills, protocols and service standards• Received, and delivered equipment to appropriate parties• Monitored and maintained inventory levels for campus• Created purchase orders, tracked orders, investigated order discrepancies, processed invoices and returns• Performed routine clerical duties (i.e. data entry, answering phones)• Provided technical support for campus events as needed

Atlanta, Georgia

As an editor for Turner Sports, I build and edit NBA highlights to be published on NBA.com and Yahoo! immediately following broadcasts. Other segments I’ve been involved in include: “Daily Zap”, “Top 10”, and individual player reels.

Atlanta, Ga

Pearl Cleage Film ProjectAward-winning Filmmaker, Ayoka Chenzira, and New York Times Best Seller, Pearl Cleage, are hoping to bring Pearl Cleage's novel "Babylon Sisters" to the big screen.

Atlanta, Georgia

Urban ChameleonThe Urban Chameleon web series focused on common issues and hot topics, both social and political, within the African-American community...with a comedic twist, of course. My responsibility as editor was to keep it short and sweet while making you think and chuckle.