Cydnei Jordan Email & Phone Number

Los Angeles, Ca, Us

Collaborate with project managers, strategists, and creatives in executing innovative video productions, CGI renders, and interactive websites for Fortune 500 Technology and Finance clients leveraging market research and industry standards.- Build strong, ongoing relationships with all levels of the client's Global Marketing team to procure relevant insights into the account's needs and identify opportunities for new business.- Digest diverse data sets into cohesive and succinct stories to create project briefs; hold internal discussions with cross-functional teams to solve complex marketing and digital production problems and deliver against marketing objectives.- Hold regular client calls to manage client expectations and create high client satisfaction while negotiating project scopes and estimates to achieve timely outcomes that meet client needs and grow business.

Brooklyn, New York, United States

Lead cross-functional and international teams to strategize and execute compelling print and digital campaigns for leading Medical and Nursing facilities across North America. Relationship building, team leadership, and project management were essential to my success.- Lead monthly client intake calls to determine client needs, create client briefs documenting objectives, KPIs, and deliverables.- Collaborate with web developers and graphic designers to produce curated action plans for each account.- Act as the primary point of contact for C-Suite executives and stakeholders, leading weekly and quarterly meetings reviewing KPIs and expenses, and planning budgets for next quarter resulting in a 28% increase in annual sales- Implement innovative processes and tools to regulate cross-functional and international workflows necessary for managing several multimillion-dollar contracts and 10-15 projects monthly reducing inefficiency by 50% and creating 3 new positions- Optimize business opportunities through upselling and cross-selling products and services by developing in-depth knowledge about client pain points and recommending solutions that increase customer satisfaction hitting an average of 96%

Santa Monica, California, United States

During my 3 years of working for Brandy Melville, I quickly grew to become Regional Store Manager in Los Angeles by aligning myself with the brands objectives and prioritizing my stores success. I managed teams of visual merchandisers and sales associates to consistently surpass sales goals. My main responsibility in this role was to procure the best customer experience while embodying the brands ethos.- Managed the top producing flagship store location in California with record sales of $3.6 million annually, handling all new hire onboarding, scheduled and coordinated staff schedule to ensure all shifts meet daily retail targets- Lead daily meeting with the COO to report on market trends, monthly sales numbers, product marketing strategy, and develop and course correct sales strategy- Annotated business expenses weekly, pulled daily sales report, analyze year to date and month date sales, and implement opportunities to maximize sales and revenue- Monitored daily shipments of 30-40 boxes of inventory and managed entire logistic processes, such as preparation, inventorying, merchandising of incoming shipments, and purchasing to alleviate discrepancies in workflows

Santa Monica, California, United States

During my time as a Store Manager for American Apparel, my tasks ranged from hiring and onboarding to sales analysis and team building. Acting as Store Manager at one of American Apparel's more boutique locations in Santa Monica built a foundation for strong client building skills and competitive sales strategy.- Recognized as the top salesperson for 3 consistent months hitting approximately $20k in sales monthly, which resulted in being promoted to keyholder within six months- Built a book of business of clients who would come in and ask for me specifically, which earned me a position as store manager in under a year, delivered excellent customer service and adhered to standard practices to maximize sales potential - Handled all new hire onboarding and training, interview, hire, and train sales associates on daily tasks, store procedures, and sales tactics, managed store finances, organized weekly employment schedule within fiscal guidelines