Cydney Smith Email & Phone Number

Denver, Colorado, United States

Columbia, MO

• Leadership contact for internal and external parties to coordinate and plan events such as campuswide event that included 500+ presenters, 9 guest speakers, and 150+ faculty members
• Primary Operations Leader for the Center overseeing 300+ employees providing full clerical and administrative support for the Supervising Director and 30+ Principal Investigators
• Analyze and implement building processes to standardize and improve daily procedures for current and new employees
• Designed tracking tools for HR partners and senior leadership to track onboarding of newemployees, employee visa statuses, and contract renewal dates
• Created new employee resources guides/onboarding procedures for students, faculty, andstaff and assist with onboarding/offboarding of all employees in the Center
• Collaborate with 35+ supervisors to create, process, and manage job postings

Columbia, MO

• Lead and supervised a team of 50 student employees to develop and achieve institutional priorities, maximize, and develop individual skillsets and provide leadership for the organization
• Educated student employees on audio visual equipment, event spaces, opening and closing building procedures, and assisting 300+ guests with questions and/or concerns
• Recorded 5+ weekly custom and detailed reports of daily operations and activities of the Missouri Student Unions

Columbia, Missouri

• Planned and executed over 500+ room set-ups for events held in the Missouri Student Unions annually for institutional and community events
• Collaborated with a team of 20 to set auditoriums, ballrooms, and conference rooms according to room set up maps requested by various clients
• Developed high levels of customer service and professional development through customer interactions and professional seminars

Columbia, Missouri

• Leadership point of contact between building manager and event staff to communicate clients’ needs for duration of event
• Coordinated equipment check-out process and wrote detailed reports on outstanding equipment return, needed equipment maintenance, and notified individuals of late rental returns at end of shift
• Greeted and addressed 300+ guests questions and concerns while visiting the most trafficked buildings on campus

Sydney, Australia

• Entrusted with the health and well-being of three children by providing nutritional meals and assisted with homework and school projects
• Adapted to new culture, currency, language, and appreciation of a new family environment

Bachelor'S Degree, Multi-/Interdisciplinary Studies, General

High School Diploma