Cydnie Wright Email & Phone Number

Las Vegas, Nv, Us

Las Vegas, Nevada Area

assists General Manager in the planning, organizing, training, implementation and leadership necessary to achieve stated objectives in sales, costs, employee recruitment/retention, guest service, compliance and satisfaction, cleanliness and sanitation.Ensures standards of operations in each gaming/attraction area are in conjunction with the policies of VR Adventure’s Entertainment.Achieves and exceeds company objectives in sales, service,and quality.Adheres to cash handling and reconciliation procedures in accordance with facility policies and procedures.Make employment and termination suggestions consistent with general manager guidelines for approval or review.Fills in where as needed to ensure guest service standards and efficient operations.Develops and motivates staff to become top performers.Prepares all required paperwork and correspondence in an organized and timely manner.Maintains weekly inventories of all items associated with gaming including: Cost of goods and supplies inventories associated with gaming.audits labor required by anticipated business activity.Responsible for knowledge of the facility’s policies regarding personnel. Administered prompt, fair and consistent corrective action.Contributes to department meetings.Carries out VR’s marketing, advertising and promotional activities and campaigns that achieve sales goals.Ensures all VR’s marketing, compliance, training, operations, and legal program are instituted.Maintains adherence in exceeding guest expectations though execution in all areasCommunicates clearly with managers, vendors, etc. To meet business objectives and company standards.Performs store opening and closing assignments.Works proactively to correct foreseen issues and prevent possible damage to equipment .Upsells products (up to $4000 worth of merchandise) per shiftEfficiently performs multi-function operations of all store equipment (VR-headsets, motion simulators, etc.)

Louisiana

* Responsible for the development and implementation of visual merchandise/presentation standards,policies, and procedures of 16 stores in 3 citites. * Implement visual manual, which encompassed all visual merchandise/presentation standards andprocedures. *Develop and implement floor set package designed to complement new merchandising strategiesby designating best practices for a wall elevations, table presentation, floor fixture placement thatprioritized placement of key seasonal product, key/core items, and markdowns. *Field training of store teams, department managers and GM's on new visual merchandise/presentation standards and procedures. *Process and replenished merchandise and monitored floor stock *Report discrepancies to Merchandise Managers *Act as a liaison between merchandising and production to ensure effective communication of updates

4530 South Sherwood Forest Blvd, Baton Rouge, La 70816

Responsible to assist in the planning, organizing, training, implementation and leadership necessary toachieve stated objectives in sales, costs, employee recruitment/retention, guest service, compliance andsatisfaction, food and beverage quality, cleanliness and sanitation.• Ensured standards of operations in each gaming/attraction area were in conjunction with the policiesof Quarter’s Entertainment.• Achieved company objectives in sales, service,and quality.•Adhered to cash handling and reconciliation procedures in accordance with facility policies and procedures.• Made employment and termination decisions consistent with General Manager guidelines for approval or review.• Filled in where needed to ensure guest service standards and efficient operations.• Developed and motivated staff to become top performers.• Prepared all required paperwork in an organized and timely manner.• Maintained weekly inventories of all items associated with gaming including: Cost ofgoods (redemption inventory) and supplies inventories associated with gaming.• Scheduled labor required by anticipated business activity.• Responsible for knowledge of the facility’s policies regarding personnel. Administered prompt, fair and consistent corrective action.•Contributed to department meetings.• Carried out Quarter’s marketing, advertising and promotional activities and campaigns that achievesales goals.• Participated and ensured all Quarter’s marketing, compliance, training, operations, and legal programwere instituted.• Maintained and created salesman culture on driving gaming programs to maximize revenues andprofitability.• Maintained adherence in exceeding guest expectations though execution in all areas relative to gamingincluding: Controlling counter sales, bowling, games, billiards and laser tag.•Communicated clearly with managers, vendors, kitchen workers, etc. To meet business objectives andcompany standards.•Worked 60 to 70 hours per week.

*Supported the management team by driving sales and conversion.*Ensured key zone coverage to maximize sales and ensure an amazing customer service experience.* Modeled selling behavior and motivated the team to execute high service expectations.*Drove top line sales through consistent execution of Charlotte Russe marketing, promotion and visualbest practices.* Worked closely with the store management team to understand daily/weekly/monthly store prioritiesand assisted in assigning projects and tasks to Sales Associates in addition to ensuring compliance withCharlotte Russe policies and procedures.*Maintained a respectful, professional store environment*Ensured that Sales Associates take meals & breaks in compliance with Charlotte Russe Policy, and followsall Loss Prevention policies and procedures*Acted as a mentor to coach employees and offers feedback*Communicated store priorities as determined by store management and delegated tasks to SalesAssociates accordingly*Opened and closes the store per company guidelines*Audited and approved register transactions in accordance with established policies and procedures*Demonstrated knowledge of merchandise, current marketing campaigns, and in-store promotions andconsistently executed marketing, promotional and visual best practices*Maintained neat and organized stock, including but not limited to straightening, hanging, sizing, andmerchandising*Participated in cleaning of the store, including vacuuming, dusting, and spot cleaning of windows, racksand mirrors, etc.

11637 Industriplex Blvd Baton Rouge, La 70809

• Compile and analyze financial information to prepare entries to book of accounts, such as general ledger accounts, documenting business transactions. • Assist financial specialist with audits and balance sheet reconciliations and provide support to payment processing team.• Experienced in ACCPAC accounting software, as well as Microsoft Office programs.• Provide advice and assistance and early warning of such problems as cost over-runs, excessive charges, and potential penalties. Develop models to depict financial and related activities tailored for specific operations.• Complete Miscellaneous tasks for accounting and finance departments as needed.

• Received payment for merchandise from customers ensuring the proper amount so that the register stays in balance and monitored store to aid in theft prevention. Trained new employees on the register and compliance of company policy.• Processed incoming inventory and provided customer service by assisting in issues such as locating merchandise, returns, orders, and online purchases.• Worked along with coworkers ensuring that controls are performed efficiently, the store is in compliance with company guidelines and awarded priority scheduling for doing so.• Handled an average of $5,000 per day between sales, and opening and closing the register

Baton Rouge, Louisiana Area

• Operated rides exhibiting care, courage and consideration with customer satisfaction and safety in mind• Earned the title of supervisor with less than 3 years’ experience due to high recommendations from superiors and customers• Supervised up to 15 people at one time, ensuring the safety of employees as well as customersPatrolled zones administering water, designating breaks, handling minor customer complaints and first aid situations