*Oversee and enhance the company's online presence on social media and websites. *Collaborate with management to create and implement digital content, including website materials, social media posts, email campaigns, advertising, success stories, and blogs. *Execute the company's digital marketing strategy, demonstrating expertise in Adobe PDFs, website editing, GMB, SM content, and podcast episodes. *Collaborate with the team to develop and maintain a digital content strategy supporting organizational goals and initiatives. *Coordinate logistics for major events and create specific campaigns to boost customer interaction. *Utilize proficiency in Google applications for organizational efficiency, manage and optimize online content with a focus on SEO and Google Analytics. *Work closely with Product, Design, and Sales teams to enhance client satisfaction through cohesive strategies.

Previous events and venues include:- The Cultural District (Heinz Hall, The Benedum Center, The Byham Theatre)- Carnegie Mellon University Spring and Fall Festival- Pittsburgh Earth Day (EasyStreet Promotions)- Star Lake Pavilion- NFL Kickoff Concert at Point State Park- PPG Paints Arena (Live Nation)

*Community Events - Oversaw the planning, coordination, supervision, and execution of off-site community events, providing leadership to staff and volunteers. Addressed issues as they arose and set a positive example.*Satellite Adoption Centers - Coordinated the selection and placement of cats at satellite adoption centers, such as PetSmart and PETCO. Maintained an active volunteer support network for these locations.*Providing animals for events - Led the selection of animals for offsite events like Adoption events, Black Tie and Tails, Bark in the Park, and others, serving as the primary contact for these opportunities.

*Compiled weekly expense reports to analyze promotion costs versus sales.*Monitored Facebook, Twitter, and other social media, as well as email blasts and text messaging.*Planned and executed weekly advertising policies and strategies.*Trained and directed a staff of over 40 people in developing and producing weekly promotions.*Generated at least 200 guests with four promotions per month.*Achieved 4,000 new page members on Facebook within 6 months.*Provided weekly promotion forecasts to ensure staff awareness.*Developed detailed marketing plans for all ticketed events.*Updated all internal marketing materials regularly.*Ensured 100% satisfaction for all national acts and VIPs during their time at our venue.

*Assisted principals in daily operations and office management.*Supported principals in disciplining students and composed letters to notify parents.*Handled morning and afternoon announcements; aided teachers with paperwork for entry testing.*Arranged meetings with parents, teachers, and students.*Planned field trips and activities.

*Managed bi-weekly special events – training classes, open houses, and holiday parties*Customer service specialist in product retail and grooming departments *Greet and talk with clients on a daily basis in an enthusiastic, friendly manner

Spent 4 weeks in each of the following departments:*Catering/Events*Human Resources*Retail*Concessions

*Responsible for all shipments coming in/out of venue for production and admin*Created staff day-of-show event detail sheets*Logged guest incident reports and lost and found items*Liaison between house staff and backstage production/tour staff*Created and implemented guest services plan

*Prepared ticket and sales reports for event settlement with tour manager*Operated Ticketmaster system*Fulfilled marketing and promotions comp ticket requests