Crystal Freeman Email & Phone Number

- Completed monthly position reviews for management, oversaw on-boarding and departure actions for all employees; ensured qualified employees hired for company success.- Revamped company employee accountability process; ensured 100% employee and family member accountability within one hour after five real-world disasters.- Conducted quarterly employee insurance audits; confirmed information accuracy; verified $55.7 million in insurance entitlements.- Responsible for the preparation, coordination, and distribution of presentation material for Senior Level Managers

- Implemented administrative policies and guidance for organization divisions.- Managed a wide variety of support to the executive which included administrative functions, human resource, information management, security and space management. - Responsible for scheduling, managing, and maintaining the executive’s meetings and appointments.- Developed, monitored, and managed the flow of correspondence to the company Director, Deputy Director and other inter-departmental agencies- Led Emergency Operations Center; built/trained team on force accountability; 100% accountability for 1200 employees during 12 emergency events.- Created COVID tracking process; briefed management on employee accountability concerns; ensured continued mission success.

- Provided HR support for company management and 200 employees in three continents. - Overhauled company departmental training; standardized processes and decreases HR workloads.- Executed company drug retention program; completed timely notifications and preserved standards with zero discrepancies. - Managed HR program inspection; 130 items evaluated; insight/execution led to zero write-ups.- Created/updated HR SharePoint program; ensured real-time HR information via employee desktop access.

The internship provides training and opportunities to apply recruiting skills and master how military skill sets apply to the civilian workforce. The program also includes recruitment lifecycle; steps employers go through to source, screen, interview, hire, and onboard.- Coached 25 job seekers daily with data base profiles, career fair registration, and resources, generating positive employment outcomes for 500+ Veterans, transitioning military members and families. - Used web-based recruiting systems, placing phone calls, interacting with the candidates, and completing recruitment profiles.

- Served as Casualty Assistant Team Member; ensured employee family members received notifications and benefits in a timely manner.- Provided human resource support for 165 geographically separated departments to include executing a 13-million-dollar Government Travel Card program supporting 1,400 local and detached personnel throughout the United States.- Served as Company Control Center Representative, briefed management on company and employee emergencies and recommended courses of action.- Executed administrative actions for employee promotion boards; formatted letters for 700 employees, produced error free documents.

- Processed 530 employee leave requests, ensured employee morale and continued progressive productivity.- Revamped company leave program; constructed virtual process to eliminate inactive accounts.- Managed 25 department leave monitors, provided program training, ensured program policies complied with properly.- Administered on-boarding and departure training for department managers, increased program knowledge.- Oversaw company retirement program; process certificates and company gifts; ensured employees recognized for company contributions.

- Designed awards recommendation checklist for management; ensured employees were recognized for their contributions to the company.- Oversaw company credit card delinquency program; identified 30 overdue accounts; ensured payments properly remitted.- Managed company on-the- job training program; minimized overdue employee training and simplified supervisory documentation process.

- Managed and processed employee 1200 training products, attention to detail ensured 100 % completion rate with zero discrepancies.- Authored training continuity book and checklist to streamline processes; aided employees and customers, saving 100 man hours.- Reviewed and updated 500+ employee appraisals, ensuring accurate and timely promotion consideration and record management.- Completed 200+ sensitive employee compliance paperwork reviews; ensured fairness and companies integrity kept in place.

- Counseled 4500+ employees, in 30 geographically separated locations on retention opportunities and benefits.- Monitored retention programs and provided management with reports and statistics, ensured database integrity.- Verified, prepared, and issued 5000+ employees identification cards; ensured insurance and medical benefits for members and their families; 95% customer satisfaction rating.

Master Of Business Administration - Mba, Human Resources Management And Services

Bachelor Of Science - Bs, Business Administration And Management, General

Associate'S Degree, Business Administration And Management, General

Associate'S Degree, Human Resources Management/Personnel Administration, General