Ux Designer
Current- Discover and iteratively refine design solutions to business problems balancing user needs, business goals, and technical constraints for different digital products in Chile and Latin America. Create research plans.
- Increased checkout completion rate by 18% for a pharmacy site by making evidence-based design decisions using Hotjar, Google analytics, Figma and usability testing in Maze.
- Increased checkout ease-of-use ratings by 9% for a pharmacy site by conducting user research to evaluate areas of improvement and delivering actionable insights.
- Increased conversion rate by 36% for a pharmacy site during major sale events.