Chi Yuan Wu, Mba Email & Phone Number

Xinshi District, Tainan City, Taiwan

1. Understand TransPak Global Selling products as well as destination markets specific regulations to support Taiwan based Sellers.2. Develop thorough understanding of business landscape in Taiwan and buildup information about competitive offerings and create value proposition of new product/revenue stream.3. Supply Chain Management - Identify, acquire and foster third party vendor to join various project and add value in our product base.4. Pursue & leverage internal & external resources to remove roadblocks during RFQ stage.5. Utilize TransPak ERP system to track customer/Vendor information and sales movement as well as implement action plans based on metrics insights to guild our customer in choosing the best options.6. Support additional projects when required by BD manager.7. Prepare and deliver data driven business reviews regarding customer and product development & action plans.

Xinshi District, Tainan City, Taiwan

1. Understand TransPak Global Selling products as well as destination markets specific regulations to support Taiwan based Sellers.2. Develop thorough understanding of business landscape in Taiwan and buildup information about competitive offerings and create value proposition of new product/revenue stream.3. Supply Chain Management - Identify, acquire and foster third party vendor to join various project and add value in our product base.4. Pursue & leverage internal & external resources to remove roadblocks during RFQ stage.5. Utilize TransPak ERP system to track customer/Vendor information and sales movement as well as implement action plans based on metrics insights to guild our customer in choosing the best options.6. Support additional projects when required by BD manager.7. Prepare and deliver data driven business reviews regarding customer and product development & action plans.

Xinshi District, Tainan City, Taiwan

1. Learn basic knowledge of crating business.2. Maintained and processed all sales realted data.3. Prepared shipping documents. (invoice/packing list)4. Provided quotations, invoices, and related documents to customers.5. Learn & Used TransPak ERP system to create S/O, Delivery, and Invoices.6. Followed up orders with customers.7. Ability to work under pressure.8. Inter-departmental communication and coordination.9. Prepared documents for Planner and Material Control.

Tainan City, Taiwan

- Collaborated daily with scientists, engineers, and factory workers to discuss how to improve the overall manufacturing process.- Worked on building database of 200+ cases for deficient products. By the end of the internship, the overall customer satisfaction rate increased by 20%.- Drafted and presented proposals to senior management.

Arcadia, California, United States

- Initiate sales as well as marketing activities, including phone calls, e-mails, and online postings, designed to identify and engage prospective new customers- Assist clients in assessing options for making sure they receive the best rates terms- Meet with clients to assess their property needs / Coordinate schedules for showings- Generate lists of properties that meet the buyer’s financial resources- Advertise sales of properties using various mediums, such as open houses, multiple listing services, and social media channels

Rowland Heights, California

- Conducted marketing research and surveying for a crowdfunding platform focused on sourcing and promoting useful products from Chinese manufacturers.- Managed social media content strategy for Facebook, Instagram, Pinterest, along with email campaigns. - Handled all client inquiries and customer service for North American and European customers.- Created marketing materials to support online and newsletter promotions utilizing Photoshop, Canva, PowerPoint, iMovie and WordPress.- Established relationships with YouTubers, Publishers, and Editorial writers to inspire promotion of products.

Tainan City, Taiwan

- Received and handled customer complaints due to defects, and put processes into place to cut down on the recurrence of manufacturing problems. The approach saved the company $50,000 in manufacturing cost.- Communicated with the customer service department to ensure high levels of customer satisfaction and speed in fixing issues. At the end of the internship, the overall positive client feedback went up by 30%.- Created product samples to customer specifications and analyzed quality with precision telescopes.

Tainan City, Taiwan

- Collaborated daily with scientists, engineers, factory workers to discuss how to improve and shorten the overall manufacturing process. - Worked on building database of 200+ cases for deficient products that were returned by returning clients.- Gained additional experience presenting proposals to senior managers.

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Science - Bs, International Business