Prashanth Kodiyalam Email & Phone Number

Baton Rouge, Louisiana, United States

• Investigated security incidents for over 25 - 50 client environments and provided determination on malicious activity detected by Chronicle SOAR platform.
• Assessed 5-10 phishing attempts weekly via Zendesk ticketing agent, employing email header examination via MX Toolbox and sandbox environment assessments to evaluate email legitimacy.
• Explored SentinelOne XDR to scrutinize 3- 5 malware alerts daily, ensuring endpoint integrity through comprehensive examination.
• Administered malware analysis utilizing sandbox environments such as Joe’s Pro to gain insights into affected processes and potential threats.
• Composed a diverse range of OSINT tools such as AbuseIPBD, AlienVault, VirusTotal to swiftly identify 15 - 20 compromised domains daily communicating with internal networks.
• Discovered 2 – 4 potential data exfiltration activities by utilizing OpenSearch SIEM to query and view payload information and event processes.

Baton Rouge, Louisiana, United States

• Consistently closed 10 – 15 tickets a day regarding issues stemming from a variety of operating systems and software applications such as Windows OS, SQL Server, etc.
• Supported implementation of 3 – 5 new knowledge base articles, documenting troubleshooting steps of various learning software such as PopGen, JMP, etc.
• Introduced the development of an enhanced training curriculum for incoming IT analysts to bolster technical fundamentals and university policy, reducing training time and costs by 25%.
• Implemented VPN applications such as Cisco AnyConnect and Global Protect to 50 - 100 client workstations to improve security posture when requiring remote access to the campus’ network.
• Diagnosed 5 – 10 malware incidents monthly impacting workstation performance and remediated any vulnerabilities, returning system integrity with less than <1% data loss.

Baton Rouge, Louisiana, United States

• Conducted routine maintenance and troubleshooting for HP Large Format Printers
• Communicated with clients on poster specification and reworks
• Trained student personnel on printer usage and business policies

Dallas, Texas, United States

• Discovered 1 - 2 vulnerabilities associated with IAM when auditing client databases and user access privilege
• Documented IAM architecture and validated proper configuration of MFA implemented to critical financial applications