Cymberly Pierce Email & Phone Number

Sarasota, Florida, United States

- Docent guide for Marine Mammal Center (sea turtles, manatees, otters, crocodilians, carpetsharks)- Mammal herbivore food prep- Clean otter enclosure (display & holding area)

Austin, Texas

· Inform and provide analysis to Fjord CEO and COO on studio metrics such as revenue, supply, demand, chargeability, pipeline, forecast vs. actuals and recruitment. · Implemented and oversaw execution of resourcing tool and strategy across all eight (8) North America studios.· Instrumental in increasing studio chargeability by 50% through reallocation of staffing, finding new opportunities within the firm and revising our estimations. · Developed and trained studio Program Directors… Show more · Inform and provide analysis to Fjord CEO and COO on studio metrics such as revenue, supply, demand, chargeability, pipeline, forecast vs. actuals and recruitment. · Implemented and oversaw execution of resourcing tool and strategy across all eight (8) North America studios.· Instrumental in increasing studio chargeability by 50% through reallocation of staffing, finding new opportunities within the firm and revising our estimations. · Developed and trained studio Program Directors on Contractor hiring strategy and tactics. · Monitor sales pipeline to coordinate and align resources to appropriate start dates.· Collaborate across studios both nationally and world-wide to share resources, optimizing studio chargeability.· Review incoming project demand and coordinate with COO, Studio Director and Operations Director to determine project staffing (internal, contractor, new hire, etc.)· Nurtured our employees by providing continuous leadership, feedback, coaching and creating new career opportunities to align with their strengths and goals. · Created and maintains fiscal year new hire and promotional strategy.· Coordinate with various departments (Design, Development, Program Management) to discuss project needs, resourcing strengths/desires and assign appropriate individual.· Manage building facilities; including overseeing Studio Experience Team, creating office layouts and seating assignments, and working with vendors on various activities such as new construction, maintenance, events, etc.· Directed global Accenture-wide effort to review current process/tools/people for Contractors and create short-term and long-term implementation plans for efficiency and optimization improvements · Designed and led 2-Day workshop for Senior Leadership team to align on studio’s Mission, Vision, Sales Qualifications and Priorities with assigned ownership. Show less

Austin, Texas Area

(formerly Chaotic Moon)· Led the evolution of the studio's Program Management capability, implementing resource tracking and other guidelines to increase clarify and improve efficiency and productivity.· Guided projects from pitch to completion by facilitating team productivity, managing client expectations and providing a layer of communication between teams and stakeholders.· Facilitated communication across disciplines for multiple projects and accounts to create alignment and… Show more (formerly Chaotic Moon)· Led the evolution of the studio's Program Management capability, implementing resource tracking and other guidelines to increase clarify and improve efficiency and productivity.· Guided projects from pitch to completion by facilitating team productivity, managing client expectations and providing a layer of communication between teams and stakeholders.· Facilitated communication across disciplines for multiple projects and accounts to create alignment and efficiencies.· Supported the studio’s new business development and sales efforts by providing strategic delivery guidelines, scope and timeline guidance and budget estimates.· Played a hands-on Program Management and Leadership role on strategic client programs by collaborating with cross-functional teams of designers, developers and QA.· Attended and networked at studio and community events, workshops, and conferences as a brand ambassador. Show less

Austin, Texas Area

· Oversaw the creation and execution of Microsoft Store’s email campaigns.· Collaborated between business functions and accounts to ensure minimal risk, maximum profitability, and efficiency of project deliveries.· Worked with the program leadership team to support the creation of documents and tools that define Program Management as a discipline and a practice within the studio.· Managed Program Management activities at the account and project level.· Owned all program/project… Show more · Oversaw the creation and execution of Microsoft Store’s email campaigns.· Collaborated between business functions and accounts to ensure minimal risk, maximum profitability, and efficiency of project deliveries.· Worked with the program leadership team to support the creation of documents and tools that define Program Management as a discipline and a practice within the studio.· Managed Program Management activities at the account and project level.· Owned all program/project management responsibilities on mid to large projects, with ability to handle Strategy and Delivery program of work.· Assumed responsibility for Program Management activities and relationships for individual projects.· Contributed in leading activities within Program Management communities. Play an active part in Program Management communities and the activities within. Show less

Dallas, Tx

· Planned, directed and coordinated all project management and resource allocation efforts across the company.· Oversaw and managed project manager function and team members on client engagements.· Reviewed high-level deliverables for quality and consistency to help teams adjust for optimal client satisfaction while ensuring company’s profitability. · Worked collaboratively with other discipline leadership (Design, Development & QA) to coordinate and ensure successful completion of… Show more · Planned, directed and coordinated all project management and resource allocation efforts across the company.· Oversaw and managed project manager function and team members on client engagements.· Reviewed high-level deliverables for quality and consistency to help teams adjust for optimal client satisfaction while ensuring company’s profitability. · Worked collaboratively with other discipline leadership (Design, Development & QA) to coordinate and ensure successful completion of projects.· Conduct regular resource forecasting, planning and work assignment allocation.· Evaluated and implemented company-wide tools and processes. · Developed, evaluated and refined an effective project delivery methodology.· Conducted retrospectives to identify and mitigate internal and external risks to on-time, on-budget, high-quality services delivery.· Provided ongoing mentorship and training to project managers for professional skills development and implementation of best practices.· Analyzed and forecasted profitability, revenue, margins, bill rates and utilization.· Ensured that billing milestones were met on a timely basis by driving teams to meet specific milestones by anticipated dates. · Advised Senior Leadership on the status, progress and risk assessment of current projects.· Worked with the company’s business development team to forecast availability of project resources, develop proposals and create statements of work.· Represent the project management discipline to prospects and clients as needed. Show less

Dallas/Fort Worth Area

· Represented the project management discipline to prospects and clients.· Managed cross-discipline teams to complete native mobile application projects on time and under budget.· Fostered ongoing client relationship and worked with clients to prioritize tasks and create a roadmap of features for ongoing work.· Used sound judgment in project communication and ensured that key stakeholders including the client, team and management were aware of project activities and status.·… Show more · Represented the project management discipline to prospects and clients.· Managed cross-discipline teams to complete native mobile application projects on time and under budget.· Fostered ongoing client relationship and worked with clients to prioritize tasks and create a roadmap of features for ongoing work.· Used sound judgment in project communication and ensured that key stakeholders including the client, team and management were aware of project activities and status.· Managed scope creep to ensure profitability and appropriate resource allocation.· Helped manage, maintain and train staff on business processes.· Incorporated new project management system company-wide.· Managed social activities, monthly charity initiatives and internal marketing initiatives such as Twitter, Facebook, Flickr, YouTube, Blog, etc. Show less

Dallas/Fort Worth Area

(formerly STRATMARK)· Created system to funnel all technical, design and new media work through project management system for clarity and efficiency.· Implemented multiple software solutions to manage workflow.· Managed on-site and cross-country development teams.· Implemented, managed and maintained internal marketing new media initiatives such as Twitter, Facebook, YouTube, Blog, etc.· Coordinated with client and team to design a technical solution with realistic timelines… Show more (formerly STRATMARK)· Created system to funnel all technical, design and new media work through project management system for clarity and efficiency.· Implemented multiple software solutions to manage workflow.· Managed on-site and cross-country development teams.· Implemented, managed and maintained internal marketing new media initiatives such as Twitter, Facebook, YouTube, Blog, etc.· Coordinated with client and team to design a technical solution with realistic timelines and budget to deliver the most strategic functionality within the product constraints.· Prioritized workload based on analysis of strategic importance, outstanding tasks, potential risks, resources and deadlines.· Worked with account management to ensure clients understand expectations, deliverables, dependencies, risks, progress and development processes.· Identified potential risks and manage scope creep through change orders or other methods.· Helped define site architecture and navigation by creating sitemaps, wireframes and process flow documentation to describe the intended user experience.· Worked with clients or client service to understand business goals and audience to help define strategy, content, features and toolsets.· Created and implemented testing plans as part of the project process· Trained and mentored is7 staff on correct use of software and associated business processes. Show less