Cynthia Torres Email & Phone Number

Ocala, Florida Area

• Analyze and optimize operations including bookkeeping, payroll, supplies, and other clerical services. • File annual report(s) each year for all business entities to maintain an "active status" with the Department of State. Report sales taxes monthly and/or quarterly. File Fictitious Name Registrations for all business entities before expiration. • Experienced in handling a wide range of administrative duties and executive support-related tasks and able to work independently with little or no supervision.

Ocala, Florida Area

• Provide high-level administrative support by conducting research. • Prepare statistical reports, handling information requests, and performing clerical function. • Receive visitors, arranging conference calls, and scheduling meetings. • Train and supervise lower-level clerical staff.• Work in Social Media management. • Project Management. • Website technical support.

Ocala, Florida Area

• Conduct interviews for applicants in public health and social services programs. • Record and evaluate personal and financial data to help determine eligibility. • Assist applicants in completion of routine intake and personnel forms. • Interprets and explains rules and regulations governing eligibility and grants, legal rights and obligations, and use of program benefits. • Analyze Data or facts by breaking down information.

Ocala, Florida Area

• Handled large dollar amounts in wires and check transactions. • Processed Checks • Managed and Produced Funding Reports• Performed internal & external customer service duties. • Performed related duties as assigned by supervisor.

Ocala, Florida Area

• Handled inbound calls in a high-volume call center. • Fully comprehend and keep up to date company policies.• Used various software applications to assist customers. • Maintained accurate records of customer communications in servicing systems.

Ocala, Florida Area

• Collections / clerical capabilities. • Handle inbound and outbound calls. • Ability to have upfront consumer consultations regarding their personal accounts with our clients and MJ Altman collections. • Update account information accurately in collections systems. • Able to carry out oral and written instructions.

Bachelor'S Degree, Business Organizational Management

Associate Of Science - As, Office Management And Supervision

Major: A.S. in Office Administration, College of Central Florida, to be completed 05/2017. Related coursework: Certified in Microsoft.