Cyndi Jimenez

Cyndi Jimenez Email and Phone Number

SR Customer Service Representative/Topanga Scents by Cyndi @ McLane Company, Inc.
temple, texas, united states
Cyndi Jimenez's Location
Temple, Texas, United States, United States
Cyndi Jimenez's Contact Details

Cyndi Jimenez personal email

n/a
About Cyndi Jimenez

Topanga Scents is a licensed trademark company with long lasting, amazing smelling luxury detergents, fabric sprays, cleaner, goat milk lotion and soap and more! Welcome to Topanga Scents by Cyndi! Haven’t heard about this product? Well, I’m here to introduce it and bring it to you! Do you want your entire home, laundry, bed sheets, intimates, and so many other things to smell like your favorite scents of fabulous and refreshing? Then you need to try Topango Scents today! Topanga Scents specializing in Detergents, Fabric Sprays, Multi-Purpose Cleaner, Liquid Goat's Milk Soaps & Lotions, Spa Kits, Sea Sponges & Cruisers.Please let me know if you have any questions, please visit my website and THANK YOU for being a part of my group of Topanga Scents!www.mytopangascents.com/cyndijimenezTopanga Scents by Cyndi……🧺Plant Based 🧺Vegan🧺No Dyes🧺No Preservatives 🧺Paraben Free 🧺1, 4 Dioxane Free 🧺Sulfate Free 🧺No Harsh Chemicals Have questions? Ask me!!!Online catalog to see all Topanga products is available in my link under distributor in the drop down box. https://www.mytopangascents.com/cyndijimenezI have over 27 years experience in the insurance industry with State Farm Operations Center with proven ability to lead my peers and achieve great results. Committed to producing a quality product, organized, and demonstrate passion in my daily work. I work well with minimal supervision, am resourceful, and my efforts continue to have a positive impact on the overall company results. I understand the strategic vision of our company and have shown great initiative to learn and excel in my current position. My recent work within our operation showed my initiative and ability to work with a variety of stakeholders. I have the ability to build strong relationships, communicate and drive results. I am a results-oriented and a creative problem-solver that is focused on delivering extraordinary service.

Cyndi Jimenez's Current Company Details
McLane Company, Inc.

Mclane Company, Inc.

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SR Customer Service Representative/Topanga Scents by Cyndi
temple, texas, united states
Website:
mclaneco.com
Employees:
4906
Cyndi Jimenez Work Experience Details
  • Mclane Company, Inc.
    Customer Service Representative
    Mclane Company, Inc. Dec 2018 - Present
    Temple, Texas
    Responsible for obtaining customer orders in a timely manner and meeting deadlines, all while providing exceptional customer service. Be the front line contact to customers and corporate contacts. Provide information and support to customers to successfully manage their business. Work directly with internal departments and corporate office staff to ensure operational needs are met, entering and loading distributions in the system, while meeting our service objectives. Complete daily duties and special projects to support operational efficiencies. Answer and assist incoming callers, including bilingual with product related issues, delivery questions, and concerns. Process credit requests utilizing the Call Tracking System, processing Handbills and FedEx shipments. Process customer order guides, add-ons, late add-ons, deletions, redeliveries, customer pickups, D.C. transfers and special order request from outside vendors. Reprint invoices and pick sheets. Review, research driver invoices and credits when customer needs assistance. Review and respond to emails timely.
    View
  • Copart
    Customer Service Representative
    Copart Jun 2017 - Jun 2018
    Temple, Texas
    * Thorough understanding of Copart practices, offer solutions that aid and facilitate a unique customer service experience. Provide general administrative support while multi-tasking in hectic and stressful situations. In addition, the face of the Company through face to face and vocal interactions with all levels of customers which range from the general public to high level managers of organizations.* Receive and process payments.* Update lot (vehicle) notes in the system.* Answer multi-line telephone in a professional manner.* Face to face customer interaction.* Use company resources to gather information and offer solutions to meet customer needs.* Contact clients to obtain vehicle pick-up information.* File documents according to criteria.* Process mail incoming and outgoing per criteria.* Read and interpret various reports and documents.* Proper completion of Title sale documents.* Other duties as assigned.*Strong attention to detail *Bi-lingual (Spanish)
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  • State Farm ®
    Customer Service Assistant
    State Farm ® Apr 1989 - Aug 2016
    Operation Center
    My current back ground includes serving as a Customer Service Associate and handle customer inquiries, complaints, questions locate resources for problem resolution both in person and on phones. Tele/interface daily with customers, internal partners and field services. Proficient and thorough in all task I complete and demonstrate a strong work ethic by taking the time to ensure I complete all task correctly that came into the Customer Service ECS queues, Bilingual ECS queues, and ELF (Litigation) Mail; which included updating ECS file with all Party info, Body Shops, Medical Providers, Attorneys, OIC information, order Police Reports, Motor Vehicle Reports and updating TIN for providers that are needed when call received to better assist Claim Representative/Claim Processor to move/process file. Researched information in locating correct policy numbers when claims turned in with no policy number or incorrect policy information and update file; which includes Agency and add & send messages to CR/CP for customers. Remained focused on Service Level Objectives (SLO) and take the initiative to assist the team in a variety of task and I am the ‘to go’ person. Demonstrate technical/functional expertise through my task production and a key contributor to successful service levels in our phone and task queues and I am the top producing members of ECIM Claim Support in our Section. Other duties that I performed are create/coordinate and send out Phone/Lobby Schedule for CSA office employees, prepared UPS packages for CIOS and IAA and distribute incoming and run daily mail for office. Scheduled customer appointments, prepare paperwork, confirm appointments, verify insurance coverage and deductibles when working the Receptionist/Lobby area. Reserve conference room for meetings/out of town, pay department bills, Pool Car Administrator & assist with Child Support Liens.
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  • Bell County
    Jail Administrator Assistant
    Bell County Mar 1983 - Apr 1989
    Belton, Tx
    •Assisted Jail Administrator in statistic reports, news media information, law library and attending major court cases•Prepared official Texas Department of Correction sentencing papers for inmates receiving prison time• Assisted Transportation in female transfers to female TDC facilities when needed• Collected and deposited monies from other County Agencies that transferred their inmates to be housed in Bell County and received/deposited new daily inmate monies that were booked into jail• Daily log of inmates and meal tickets for employees• Back up for Sheriff's secretary• Records Clerk- finger prints/photos and document offenders record and sentencing that were given probation• Processed imaging records into electronic files* Mentored female inmates ready for release
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Cyndi Jimenez Skills

Training Claims Management Security Information Technology Customer Retention Customer Service Operations Management Microsoft Office Microsoft Excel

Cyndi Jimenez Education Details

  • State Farm University
    State Farm University
    Insurance
  • Belton High School
    Belton High School

Frequently Asked Questions about Cyndi Jimenez

What company does Cyndi Jimenez work for?

Cyndi Jimenez works for Mclane Company, Inc.

What is Cyndi Jimenez's role at the current company?

Cyndi Jimenez's current role is SR Customer Service Representative/Topanga Scents by Cyndi.

What is Cyndi Jimenez's email address?

Cyndi Jimenez's email address is cy****@****art.com

What schools did Cyndi Jimenez attend?

Cyndi Jimenez attended State Farm University, Belton High School.

What skills is Cyndi Jimenez known for?

Cyndi Jimenez has skills like Training, Claims Management, Security, Information Technology, Customer Retention, Customer Service, Operations Management, Microsoft Office, Microsoft Excel.

Who are Cyndi Jimenez's colleagues?

Cyndi Jimenez's colleagues are Abby Booz, Jonathan Lopez, Freddy Alexis Rincon, Crystal Allen, Kenneth Webb, Gregory Alday, David Lawrence.

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