Cyndi Martinez Email & Phone Number

Raleigh, North Carolina

Currently supporting the Seattle & New York offices in all project accounting aspects. Assisting 10 Project Managers with the maintenance and billing for 100+ active projects.

Cary, Nc

▪ Maintained Accounts Payable department for all office locations using Deltek Vision platform.▪ Managed Employee Expense Report processing. Reviewing all reports & processing for payment on a bi-weekly basis.▪ Reconciled 14 company credit card accounts.▪ Implemented digital filing system for all vendor invoices & credit card reconciliations, which increased productivity throughout the department.▪ Maintained company-wide mileage log records. Helped to develop new mileage log system to increase ease of employee mileage entry and back-end reconciliation.▪ Assisted in multiple FAR & Deloitte audits, providing necessary documentation for selections.▪ Managed the weekly check run, ensuring all supporting documentation accompanied payment.▪ Processed all labor adjustments for the company during billing, to allow project accountants to focus on invoicing.▪ Given the privilege of taking on Project Accountant responsibilities within the first year of accounting experience.▪ Performed new project set-up for 5 project managers.▪ Processed monthly invoicing of 100+ invoices for 7 managers across 5 departments & pulled all necessary billing backup to ensure client satisfaction.▪ Responsible for Accounts Receivables on hundreds of projects.▪ Maintained an accurate record of project compensation & allocation among tasks.▪ Escalated outstanding invoices to Controller as necessary, to ensure proper action is taken on collections.▪ Worked directly with Project Managers to obtain all signed proposals, contracts, notices to proceed and any other supporting project documentation.

Cary, Nc

▪ Answered multiple console telephone system▪ Composed, prepared, edited, and distributed correspondence & other company wide documents.▪ Ordered & distributed office supplies.▪ Oversaw calendar maintenance for conference rooms & company floater vehicles.▪ Prepared hotel reservations for multiple departments including managers & field staff.▪ Mentored new administrative staff, often proving a great source for written notes on common procedures.▪ Took on Accounts Payable responsibilities within 2 months of position. Later promoted to Accounting Assistant with a full-time position in the accounting department.▪ Coordinated with departments and corporate runner to ensure deliverables were submitted within deadlines.▪ Managed corporate credit card. Collected receipts from all admins, provided coding, submitted to Accounting Department.▪ Oversaw the company wide Lunch Account Program, ensuring employees were provided with great service and a healthy meal during their often hectic workdays while maintaining the cash aspect of all employee accounts.

Monsey, Ny

- Performed Office Managerial duties including the fulfillment of office supply orders from multiple vendors.- Worked directly with Managed Services Provider and Communication providers to ensure the smooth and efficient operation of Madison’s offices.- Ensured the proper, accurate and efficient processing of outgoing wires using CapitalOne Intellix platform. Acted as a secondary check for outgoing calculations related to wires.- Led all document intake operations.- Performed initial compliance and title review for all incoming documents. Followed-up with client or investment sponsor to address any compliance or titling issues. Escalated complex issues to Operations Manager as appropriate.- Acted as liaison with South Dakota headquarters personnel. Guaranteed documents were properly forwarded and accounted for from headquarters to administrative offices.- Served as the company’s primary point of contact for all incoming asset transfers (including LLC interests, Real Estate, Private Stock, Hedge Fund units etc.) from other custodians. Confirmed proper titling, looked for potential mistakes and uploaded new assets to our system. Interfaced with custodians regarding issues in the transfer process and followed-up with custodians as appropriate.- Fielded escalated Customer Support inquiries regarding operational and compliance issues.- Took a lead role in the training of other team members on common support issues, compliance, operational processes, vendor requirements and general investment knowledge.- Executed capital calls & fund transfers to ensure that investors met commitment deadlines.- Acted as lead administrative professional for the company’s document custody business. Oversaw certificate redemptions and participated in bank field audits, providing auditor with requested items in an expeditious manner. - Served as a resource for senior management for suggestions on process improvements and streamlining of workflows.

Monsey, Ny

- Processed all State and Federal Business filings, including the formation, dissolution, and amendment of Limited Liability Companies in all 50 states.- Fielded a heavy volume of phone calls and inquiries on a multi-line phone system.- Provided assistance with Level-1 customer support.- Monitored a general e-mail inbox, prioritizing based on urgency and complication.- Contributed to the improvement and development of the company-wide database and operations system using Microsoft Access.- Prepared all shipments with the use of UPS and FedEx shipping software. In May of 2015 I was offered the opportunity to be appointed head of the Investment Department with Madison Trust Company, a self-directed IRA custodian and the sister company of Broad Financial.

Upper Saddle River, Nj

- Monitored multiple data libraries and servers, to ensure accurate and optimal performance of backups.- Managed secure data backup services for multi-site client in Northern New Jersey, acting as an onsite point of contact for client.- Identified any data-writing issues and worked to troubleshoot with technicians and offshore technical support team.- Maintained concise inventory and documentation of all data movements.- Performed multiple audits of inventory, reporting to both upper management and client on progress and results.- Attended frequent training to remain current with all policies and procedures.

This opportunity gave me experience in a customer-focused work environment where I learned the importance of multi-tasking and how being detail-oriented yielded a higher level of success. As a server I performed under limited supervision and it was my responsibility to ensure that the customer left highly satisfied. When hosting, I made the customer feel welcomed and maintained order of the restaurant. I was also responsible for answering phones, taking messages and reservations, as well as answering all of the guests questions with knowledgeability and integrity.Restaurant jobs are not for the faint of heart or short-tempered, so you can be assured that I took a lot away from my many years here.

Henrietta, Ny

During my time in this position, I learned to value teamwork and the ability to multitask. As a server, our main priority is customer satisfaction and ensuring that they receive the best service possible. Our team was constantly learning about the product we sold enjoyed sharing our knowledge with the customer.

Geneseo, New York

My short time with this company consisted of editing raw images to prepare them for web & print, creating ads for catalogs and auction magazines, keeping an organized filing system of both raw and edited imagery, and preparing items for auction.

Warwick, New York

My 3 seasons in this position were a great addition to my work experience and skill set. I handled basic cafeteria tasks such as controlling the cash register, handling money, maintaining stock of items, cooking, and interacting with customers. I quickly became a team leader in this position and oversaw other employees and improved the overall function of the staff and cafeteria in general. I was in charge of accepting deliveries and making payment to the drivers, as well as keeping inventory and organizing our stock room.

This opportunity was extremely rewarding and provided me with great skills and experience to bring to my current and future work environments. I taught people of all ages the wonderful sport of snowboarding and got to see my work yield great success with the majority of my clients. I created a fun learning environment that in turn helped me find myself learning from my students. Occasionally I was placed in private lessons where the client specifically requested me. I often found myself helping the other ski schools as well, whether it be subbing-in for a ski instructor or spending time with our 'Tiny Tots' program for children under 5.

Ba, Graphic Design, 2.71

Activities and Societies: Women's Club Soccer, Breakthrough DesignMinor in Communication Studies

Graphic Design

Activities and Societies: Women's Soccer Team (Div. II)Studied Graphic Design, Played Division II Women's Soccer (Freshman starting.