Member Service Representative
CurrentMember focused position dealing with member questions and concerns as well as working with other departments to fix issues. Handled a broad range of issues with member accounts, ATM transactions, and member loans. Ranges of responsibilities include:• Taking loan applications by phone• Answering loan questions by phone •Loan Maintenance• ATM adjustments• ATM exceptions• Verifying that all checks have been received by other financial institutions •Releasing Large Dollar Deposit holds (Verify and Validate checks)