Cynetha Lee Email & Phone Number

➤ Specializing in fertility drugs specifically pertaining to IUI or IVF by reviewing and interpreting physician orders, detecting therapeutic incompatibilities, and dispensing medications, as well as packaging for safe transit.➤ Accurately and efficiently dispensing medications, managing patient medication compliance, performing Medication Therapy Management, and administering immunizations to patients while providing exceptional customer service.➤ Controlling medications by monitoring drug therapies while advising against interventions and providing pharmacological information by answering questions and requests of health care professionals and counseling patients.➤ Ensuring safety and efficacy by removing outdated or damaged drugs from the pharmacy inventory, supervising the work results of support personnel, maintaining current registrations, and advising management on needed actions.➤ Protecting patients and technicians by adhering to infection-control protocols while maintaining a safe, clean working environment by complying with procedures and regulations as well as properly controlling inventory.➤ Providing exceptional patient care and interaction reflected by high customer service ratings, applying strong decision making ability reflected in resolving customer questions, issues, and complaints.➤ Maintaining accurate patient records, dosing information, and directions for use while consulting with physicians and patients with regard to dosage, drug interactions, disease management, and potential side effects of medications.➤ Providing friendly customer service at prescription drop-off and pick-up counters, communicating with customers and staff in a pleasant, professional manner and advising customers on selection of OTC medications or medical supplies.➤ Handling all the accounts receivable, billing, account reconciliation, and patient payment processing.

The Woodlands, Tx

➤ Worked directly with patients and health care providers to give information and provide education as well as advised on dosages, potential side effects, and insights on planning or optimizing drug therapies.➤ Processed a high volume of electronic or manually written prescriptions to patients on discharge from the hospital, emergency room, general and specialty clinics, as well as mixed chemo and IV infusion therapy.➤ Dispensed and verified prescription medication orders for individuals who face a variety of illnesses and conditions including anticipating, detecting, or reporting suspected adverse drug reactions accurately and in a timely manner.➤ Prepared medications in a hospital pharmacy environment by reviewing and interpreting physician orders, detecting therapeutic incompatibilities, and dispensing medications by compounding, packaging, and labeling pharmaceuticals.➤ Complied with state and federal drug laws as regulated by the state board of pharmacy, the drug enforcement administration, and the Food and Drug Administration by maintaining records for controlled substances.➤ Monitored drug therapy regimens for contraindications, drug-drug interactions, drug-food interactions, allergies, and appropriateness of drug and dosage as well as providing clinical consultation or clarification to practitioners.➤ Supported pharmacological services by stocking, assembling, and distributing medications including securely receiving and storing pharmaceuticals according to regulations while maintaining accurate, complete patient medication profiles.➤ Maintained pharmacy inventory by checking pharmaceutical stock to determine inventory levels including anticipating needed medications and supplies, placing and expediting orders, verifying receipt, and removing outdated drugs.

The Woodlands, Tx

➤ Supervised 8 team members including staff pharmacists, technicians, and support staff while ensuring compliance with company policies or procedures for all day-to-day pharmacy operations.➤ Recruited, trained, supervised, and guided pharmacy technicians to improve overall performance and customer satisfaction as well as rearranged workflows in a direction that minimized administrative errors.➤ Drove efforts to maintain an over 85% Verified by Promise Time and achieved 100% NPS in 5 out of 12 months in 2014 with an average fiscal NPS of 91.1% and 100% for 2015 NPS and first quarter of 2016.➤ Enthusiastically engaged with patients, made safe OTC recommendations, brought attention to any fluctuation in dose, possibility of drug interaction, any possible side effects, or professional concerns.➤ Evaluated patient profiles for drug utilization reviews, drug interventions, or therapy management while interpreting, evaluating, and verifying the accuracy and validity of prescriptions or medication orders.➤ Maintained proper storage and security conditions for all drugs, managed as well as updated compliance logs, labeled all products appropriately including cautionary and auxiliary labels, and provided Medication Therapy Management.➤ Complied with state and federal drug laws as regulated by the state board of pharmacy, the drug enforcement administration, and the Food and Drug Administration by maintaining records for controlled substances.➤ Designed flu vaccination training program for pharmacists and technicians and served as District Diabetes Coordinator.➤ Protected patients and employees by validating that prescriptions were filled with correct medications to each patient and ensured medication availability by delivering medications to patients or departments.

Atlanta, Ga