Cynethia Mahone, Pmp, Mba Email & Phone Number

Fayetteville, Nc, Us

Fort Liberty, North Carolina

Fort Bragg, Nc

Serving as the Fort Bragg Soldier For Life - Transition Assistance Program (SFL-TAP) Contractor Installation Manager (CIM) Point of Contact (POC). Efficiently and effectively ensuring the operation of the Fort Bragg SFL-TAP Center is in compliance with the terms of the contract. Also working as advisor/counselor to assist clients with navigating the VOW/CRS mandates to become Career Ready and to track progress of transitioner in TAPXXI.•Assigned as the Fort Bragg CIM's primary point of contact with the Government at the installation level in absence of the CIM•Assisting the CIM with hiring, training, directing, and evaluating of contract employees•Ensuring Pre-separation Briefings are scheduled and properly executed•Creating an effective working relationship with Commanders, installation staff and leaders, and Service Providers•Providing individualized high quality transition and counseling services to SFL-TAP Center clients•Reviewing progress of transitioning clients and work with Government representatives whenever issues with Commanders prevent transitioning clients from using SFL-TAP program in compliance with AR 600-81 and DoDI 1332.35

Hawaii

Operated 5 off-site Hawaii-CTC sites requiring analytical, conceptual, and human relations skills. Supported CTC academic programs for local military and civilian communities while managing financial, fiscal, and human resource responsibilities.

Fort Hood, Texas

-Assisted military and their families in the Student Services Department at a community college level-Demonstrated an understanding of occupational education programs and knowledge in evaluations and articulation work/military experience-Communicated effectively with students, educational colleagues and the community at large; and operated independently with minimal supervision-Demonstrated the ability to offer excellent customer service and a passion to go above and beyond customer expectations-Accessed and frequently traveled around Fort Hood military installation-Managed and worked many career, education and community events to further promote Central Texas College to military and civilians

Washington D.C. Metro Area

•Proactively responded to new student inquiries via phone and email•Interviewed prospective students to determine their backgrounds, goals, and objectives•Educated prospective students on the benefits of Strayer University’s high-quality academic programs, convenient locations, and flexible course schedules•Assisted students with the application process and partnered with other departments in the University to finalize enrollments•Consistently achieved quarterly performance objectives•Follow-up with students to provide ongoing encouragement and support

Owings Mills, Md

Assisted the non-profit organization with fundraising and marketing efforts for several annual events. These events include the Leukemia Cup Regatta ($200,000 goal), Police & Fire Ride For Leukemia Poker Run ($30,000 goal), and The Man and Woman of the Year Gala. Provided extensive verbal and written communication to aid the organization and external participants with fundraising efforts. Demonstrated professionalism, both in the office and on site at events.•Utilized Outlook, Word and Excel to effectively communicate with internal/external clients/prospects (approx. 100+ outgoing cold calls and emails per hour). •Created clean and engaging event materials with Microsoft Publishing tools (Pocket-sized Direction Guide, Ride For Leukemia Poker Card. Engaging email communication designs). •Professionally resolved participant issues (ex. registration, technology glitches, etc.) •Provided administrative support to Director of Special Events as assigned.•Managed MWOY 14 campaign candidates weekly by utilizing Campaign 360 software and offering campaign incentives.•Coordinated phone, direct-mailing and email follow up for all candidates/event attendees.•Developed grant letter queries and insurance requests for LLS and prospective events.•Offered on site assistance, including registrations, setups and tear down..Aquired silent/live auction items for each event. Demonstrated the ability to adapt quickly to unpredictable outcomes, to embrace many tasks at once, and to produce desirable fundraising outcomes (based on goals) with efficiency.

Baltimore, Maryland Area

Provided the department with technological, written and research assistance as the company initiated a technological transition to more effectively utilize social media as a publication resource. Aided and assisted company leaders in the establishment of new company roles and responsibilities. Developed detailed subscriber leads based on thorough web research and examination of weekly publication features. -Developed ‘Smart Reader’ presentation slides to inform small groups of business employees on how to efficiently and effectively use the publication to benefit their business.-Utilized Exact Target email database design and social media as a direct marketing method to promote upcoming events and publication subscription sales.-Effective use of Microsoft Word and Excel to develop and deliver weekly direct mailings, postcards, and spreadsheet leads resulted in increased event attendance and subscribers.

Baltimore, Maryland Area

Managed Datatel and Recruiter database to aid the University in tracking and placing potential students in the appropriate curriculum. Proven improvement of and reduced student data facsimiles. Privacy policy regulations implemented to guarantee University and student record confidentiality. -Investigated university database and College Board sites to update college codes, SAT/ACT test scores and student identification numbers.-Evaluated web and college fair inquiries to further access prospective student interests-Performed basic office requirement, such as filing, scanning, and data input

White Plains, Maryland

Delivered exceptional customer service to develop loyal local customers. Utilized virtual training to perform duties and to train new sales associates on food preparation, cash register duties and inventory tracking.

Master Of Business Administration (M.B.A.), Hospitality And Tourism Management

Bachelor'S Degree, Business/Corporate Communications

Activities and Societies: Honor Society of the National Communication Association, Lambda Pi Eta, Stevenson First Generation (Gen 1) Peer.