Cynthia Lee Email & Phone Number

Vancouver, British Columbia, Canada

* Manage a small team of software developers working on a variety of Node.js integration services and a customized Shopify website** Project management for larger features, including building new services** Product management including bug and change request triaging** Business requirement gathering, analysis, and working closely with business stakeholders to understand their needs ** Technical lead and solutioning, peer reviews and learning sessions with team** Career development and guidance for team members, organizing team building events** Summarizing and presenting team accomplishments and goals on a quarterly basis** Defined software deployment processes* Manage a small team of BI developers building on Microsoft PowerBI, Azure Data Factory, and Microsoft SSRS** Similar role and responsibilities as for the software development team, except not as a technical lead* Project managed and provided technical guidance on our ERP migration from a private cloud provider to AWSNotable Projects* Shopify-ERP integration ** push Shopify orders into the ERP** push ERP product inventory data into Shopify* Odoo implementation for sales (CRM, Sales, Invoicing, Inventory, Marketing Automation)** selected a consulting firm to roll out and customize Odoo to company's needs, owned the relationship and overall effort including requirements, solutioning and testing** solutioned Odoo-ERP integration, managed software developer's implementation

Vancouver, British Columbia, Canada

Vancouver, Canada Area

* Headed the implementation of an off-the-shelf loan management system, integration with existing systems, data warehouse and reports, and the migration of existing loans ** Assessed multiple products and advised on behalf of the Technology department ** Performed requirement elicitation, gathering, analysis and documentation, and managed its sign off ** Product and project managed integrations (in-house) ** Performed data modelling resulting in a new data schema** Identified and troubleshooted data quality issues** Designed and documented the process using flow charts ** Documented requirements in Confluence (high level) and JIRA (low level, as stories) ** Monitored the team’s progress to ensure timely delivery and kept stakeholders up-to-date ** Liaison with external product consulting team to guide, validate, and manage customizations ** Company SME on the new loan management system ** Project managed its roll out for the entire company * Solutioned, product and project managed the implementation of a RESTful API, acted as external technical contact ** Designed and documented the API using Swagger / OpenAPI ** Onboarded external customers to the API, and assisted them with their rollout and integrations ** Communicated relevant external-facing information, e.g. releases* Solutioned, product and project managed the implementation of an automated approval workflow on the customer portal ** Designed wireframes in LucidChart * Triaged day-to-day issues and requests * Introduced various department process improvements, including ** Release notes and communications ** Issue and request process ** Formal scrum procedures and artifacts such as epics and stories in JIRA, and the use of story points

Vancouver, Canada Area

As a solutions architect at SHOES.COM, I did a wide variety of tasks including: requirements gathering, analysis, documentation; project management; technical assessment, design; and collaborating with technical and business colleagues. Some specific examples include:* Worked with business to identify the problem to be solved, the success metrics and how to capture that data, and various solutions. The solutions were then further broken into user stories, which I then communicated to the implementing teams so that they have context into what they're doing. Lastly, I managed the project making sure that the implementation was timely, acted as the liaison between parties where necessary, and provided updates as the project progressed, including pre-release, post-release, and a post mortem. * Reviewed all user stories, and analyzing those that required more detail before passing them to the technical team for implementation. I worked closely with the technical teams to provide context and clarification on stories.* Assisted with the Agile Scrum process, especially during retrospectives and identifying sprint goals* Assessed various platforms to determine their suitability for our company's needs based on a set of criteria that was identified, collaborated on, and reviewed* Built multiple proof-of-concepts to determine the feasibility of various solutions and platforms so that the implementing teams would have a starting point to go on, including Camel Integration Framework, RabbitMQ, Apache Karaf, TeamCity, Octopus Deploy and various API integrations* Dug into legacy code and collaborated with subject-matter-experts to understand the cause of business issues, after discussing with business what they wanted and how the perceived issues affected themAs this is an e-commerce business, I gained knowledge in all its areas including merchandising, order management and fulfillment, product and inventory management and warehouse management.

Vancouver, Canada Area

Primarily worked on an event-driven order management system (C#) that used Azure ServiceBus to send event messages between various components. Notable contributions to the system include:* Built a controller helper that performed input validation and sent correct error statuses given delegates* Analyzed, reviewed and documented the order lifecycle to assist the team with their understanding and implementation of the system* Collaborating with technical and business stakeholders to understand needs, both functionally and timingAdditionally, I acted as the Scrum Master and team lead:* Chaired standups, retrospectives and reviews* Implemented peer reviews and unit testing within the team* Collaborated and established best practices for coding standards

Vancouver, Canada Area

Position involves a variety of activities, including development work, business systems analysis, and project management.Roles that I have taken on include:- Implementing a generic application-building framework on top of a order management system using Java and reflection- Analyzed various core telco systems to create interface agreements for consuming systems that wish to interact with them. Acted as the team liaison and prime for the service assurance portion of the project, which enabled to the team to deliver on time and for stakeholders to remain up-to-date. In addition, acted as the Scrum Master, as the team transformed into an Agile team.- Designed and implemented a proof of concept tool that help manage meetings using Meteor (Node.js), MongoDB, and Bootstrap. Presented it to various parties for showcasing and to get buy in, which resulted a trial of the project by one business unit.- Enhanced and optimized an asset booking tool accessed by ~1500 users monthly, using CodeIgniter (PHP), MySQL, jQuery and Bootstrap. Worked closely with the business to understand requirements and gave timely communications to all stakeholders.- Designed and implemented an activity logging tool using Spring MVC (J2EE), iBatis, jQuery and Bootstrap. Worked closely with business to build their requirements, and gave timely communications to all stakeholders. Also designed the data model.Developed for a small batch Java Application based off a variation of Spring MVC (J2EE) and iBatis framework that retrieved data from multiple Oracle databases via JDBC and wrote it to a CSV file.Was a member of the Business Transformation Leadership Development Program at TELUS.

Technical Details: CSS, SHTML, XHTML, JavascriptRedesigned websites (www.dzzi.com) using CSS3, SHTML, XHTML, and JavascriptShared resources as much as possible for maintainability and upload speedWebsites were W3C compliant (with the exception of CSS3 elements)Skinned a Blogger site to match the design of the main websiteInstalled and used Google Analytics for SEO tracking

Technical Details: C#, .NET frameworkBuilt and implemented a custom testing framework that dynamically tested on multiple source data and target locations, used by 90% of testsImplemented various product features and UI, including report generation (to Microsoft Office 2007 documents) and data migration between different commercial platforms via various APIsPerformance enhancements (of actions and data retrieval)

Technical: Java, J2EE, HTML/CSS/JavaScriptDeveloped and documented the backend of a web-based application on a distributed system:Implemented 15% of features given a reference implementation and minimal documentation in J2EE; assisted and extended other features as well. Created associated low level design document, activity diagrams and sequence diagrams. Built a prototype using HTML, CSS, & JavaScript with over 100 pages. I actively participated in design discussions, and gave suggestions that were implemented. Compared to the previous-versioned prototype, reduced the number of files from roughly 200 pages to 100 pages, and decreased the size of JavaScript files by 66%.Wrote test cases based on use cases to help ensure robustness of a system.

Bachelor, Computing Science

Activities and Societies: CSSS,SFU-ZU DDPServed as First Year Rep (Computing Science Student Society, 2005) Student liaison to the SFU-ZU.

Bachelor, Computing Science

Exchange program, as part of the Simon Fraser University Dual Degree Program (Computing Science department).