Oversee multiple high dollar or complex projects that were delivered on time and few problemsLead or mentor project managers with project standards, tools and practicesManage portfolio and provide reports and communication articles regarding project status, health and issues to managementManaged through entire execution and implemented Global IT projects that include Site Acquisitions, Software and Hardware Life Cycle Management, Windows and Linux Global Service, Data Center and Storage upgrades, Data Encryption implementation, Spam and SMTP migrationsDeveloped and implemented IT project standards that provided guidance to other PMs and SMEs Managed large, virtual and global teams onsite and build cross-functional teams to resolve questions, issues and deliver project expectations.

PROJECT MANAGERManaged many projects simultaneously which included conversion, new development and migrationsDeveloped and implemented systems and processes for various business areasLed project and technical teams with data conversions, software installation and hardware deploymentsDesigned and created support plans that included duration, process, sourcing and responsibilitiesPROJECT LEAD/SENIOR SYSTEM ANALYST/SYSTEM ADMINISTRATORProject lead for a client/server application support and deploymentDeveloped requirements, functional and technical specification, test plans and procedures Created technical and network documentation, data flow charts, data dictionary and proposals Installed and managed various network and securityAnalyzed MIS requirements and needs to provide solutions to the MIS director which included the development of the MIS project life cycle policy Managed and designed/developed a user support system including help desk support, training, application and technical support, tracking software and user documentation. Provided application and software training for employees and other companies Tier 3 for Windows, Microsoft products, Lotus Notes and other productsSupervised all data processing and computer operations