Cynthia Dance Email and Phone Number

Ensure loan documentation for closings, modification and renewals arecomplete and accurate.Foster supportive working relationships within departments and with allother areas of Capital One Bank.Interact with outside third party professionals to obtain accurate andtimely reports.Forwarding and retrieval of tracking documentation and files to and fromfacilitiesCreating, resolving and maintaining weekly, quarterly and monthlydepartment reports.Maintain financial inventory and general ledgers.Ensure applicable checklists are performed accurately and completely.Ensure internal and external audits and compliance testing results areadequate.Perform daily and monthly reconciliations in accordance with corporateand departmental guidelines.Complete appropriate checklists and excel reports to track loans anddocumentation. Follow up on document exceptions and inquiries.

Responsible for all daily communicative memorandums introduced.Monitor and maintain financial customer bank accounts. Resolve fraud claims and reports.Operate with excel and Microsoft to construct needed reports.Utilize online tools to work with outside companies.Organized and assemble daily client claims.