Cynthia Devine Email & Phone Number

Puyallup, Wa, Us

• Lead and support proposal efforts with a focus on federal pursuits. • Design graphic layouts for responses to solicitations (RFQs/RFPs) using Adobe Creative Suite.• OpenAsset super user; team lead for project and personnel database management.• Collect content from project sites and publish monthly newsletter for all Absher employees.• Track business development opportunities and liaise with business unit leaders.• Member of the LGBTQIA+ Affinity Group and Culture of Care (Community) Committee.

Greeley, Co, Us

• Designated Pacific Northwest region's graphic designer; created graphics including banners, flyers and handouts, cards, stickers, informational booklets, and proposal graphics using Adobe Illustrator, Adobe InDesign, and Adobe Photoshop.• Supported supplier diversity and diversity, equity, and inclusion goals through email marketing and drafting articles covering Hensel Phelps' outreach events and initiatives.• Photographed Pacific Northwest District projects and drafted copy to use in future responses, share on social media, and distribute via internal communications.• Served as internal communications and social media lead for Pacific Northwest District by attending company-wide monthly committee meetings and reporting back to the Pacific Northwest region team.• Referenced, tracked, and managed projects and personnel databases to ensure Pacific Northwest-related files were up to date.• Designed graphic layout for responses to solicitations, requests for qualifications, and requests for proposals using Adobe Creative Suite.• Supported proposal writers.

Seattle, Wa, Us

• Developed and managed communication calendars to ensure timely and relevant communications with members and prospective members of five (5) unique professional associations.• Drafted emails with distinct calls to action for events, professional development opportunities, and news, often working collaboratively with association Board of Directors and Committees.• Created graphics and digital collateral within branding guidelines to support event marketing, membership retention, and social media reach.• Edited and proofread emails from Association Executives, Marketing & Communications colleagues, and Member Services colleagues.• Liaised with internal cross-functional teams and association Marketing and Communications Committees to bring Board of Directors' visions to fruition.• Developed and implemented best practices and knowledge base articles to maintain standards of practice and methodologies.• Updated and managed client websites; built and maintained web pages for client events, projects, and membership retention.• Used event management software Pathable to establish and maintain three (3) conference websites serving more than 6,000 association members. • Onboarded client members to Higher Logic Community platform with a 70% adoption rate; main point-of-contact for Higher Logic questions at SBI Association Management.

• Created and implemented promotions/events for five Houston-area McDonald’s to increase guest counts and transactions. • Proposed national extension of Mobile Order & Pay initiative to include Curbside Pickup at Walmart locations; published strategy online.• Coordinated and executed community events including school fundraisers, family nights, and grand openings. • Interpreted corporate and local marketing campaigns; communicated opportunities for sales growth to managers. • Managed franchisee website using WordPress, HTML, and CSS; analyzed site traffic. • Designed store-specific promotions and messaging using Adobe Illustrator, InDesign, and Photoshop within brand guidelines, including a monthly calendar of events and specials, coupons, and back-of-house procedure signage.

Philadelphia, Pennsylvania, Us

• Planned and executed themed promotions and events to maximize consumer satisfaction and engagement. • Increased social media following through contests, incentives, and follower outreach. • Promoted dining facilities via direct marketing, including personal selling and sample distribution. • Designed signage on Canva to display hours of operations, nutritional information, and promotional food events.• Administered quarterly Voice of Consumer surveys to gather customer feedback to uncover areas to improve upon and to understand customer perspective.

Omaha, Ne, Us

Network and Industrial Development Pricing Practices • Collected data from several pricing managers to compare projected business reports from beginning of year 2016 to actual business results from end of year 2016. • Sent out weekly surveys to individuals responsible for pricing customer accounts to collect evidence to support the integration of innovative tools within pricing practices. • Evaluated, condensed, and reformatted Standard Work documents in order to relieve complexity and to encourage readability. • Presented final project analysis to Marketing and Sales Executives including CMO and other business team Vice Presidents.

Dallas, Texas, Us

• Coordinated with owners and Account Executives to increase the Ronald McDonald House Charities’ presence within the San Antonio community and raised over $1000 for a fourth RMHC house by selling Fiesta medals, participating in parades, and passing out coupons to potential customers. • Communicated with the Greater San Antonio Metropolitan Area first responders to advertise the annual Good Friday 100 Club Fundraiser for fallen first responders. • Sorted and evaluated 40 applicants for scholarships in the Waco/Temple area; selected and ranked the top five applicants.

Dallas, Texas, Us

• Interacted with the 59 McDonald’s Houston owners at monthly meetings to propose and facilitate new business strategies, Local Store Marketing ideas, and improvements for customer retention. • Used design program Canva to plan, collect, and compile competitor’s activities to update 320 McDonald’s stores in preparation for short-term loss or gain of sales.• Attended meetings for Promotions and Events to budget for partnerships with organizations like Cox Media, Children’s Museum of Houston, and the Houston Dynamo. • Assisted with the launch of the Lone Star Stack by interacting with customers and distributing coupons to increase store traffic, store customer counts, and regional sales.