Cynthia E. Webster Email & Phone Number

Lynchburg, Va, Us

Lynchburg, Virginia, United States

Lynchburg, Virginia, United States

Worked directly for GM/VP Operations and System Operations Director. Assisted Human Resources (HR) Manager, Operations Center Managers & local Supervisors as needed.•Participated on COVID-19 Incident Command•Obtained/prepared reports, statistical data/spreadsheets used computer programs & Microsoft Suite.•Coordinated scheduling of meetings/Co. events/meals/functions and prepared agendas•Assisted/completed special projects and participated on various teams•Prepared itinerary/made travel arrangements•Monitored/updated Managers calendars•Prepared expense statements/contracts/invoices/assisted employees/leadership/timesheets processing. •Monitored Absenteeism Program. Created reports/employee absenteeism letters. Prepared annual Perfect Attendance Certificates•I&D Valley Jump Team Co-Chairperson, DAWN, NiVets teams & United Way on teams/conducted inhouse campaigns•NiSource Uniform Corporate Council Member. Coordinated meetings, uniform issues problem solving/prepared various spreadsheets/reports•Maintained/monitored/coordinated Co. building needs & remodeling projects, repairs/maintenance, MFD upgrades, ordered office supplies & inventory updates•Assisted HR with the review/processed monthly employees Wage Progressions•Worked with HR & Management, coordinated, scheduled/attended Union Negotiations conducted every 5 years. Took meeting notes for daily negotiations/processed various documents•Assisted retired/active employees/families related Co. benefits, Long Term Disability/Social Security benefits•Scheduled/coordinated employees randomly DOT drug & alcohol testing•Assisted leadership/employees with Workman Compensation/maintained OSHA files•Budget preparation including contributions/memberships •Experienced working remotely•Commonwealth of VA Notary

Lynchburg, Virginia, United States

Worked for 3 Managers as well as other leadership personnel and assisted Human Resources with a variety of administrative duties.-Utilized many different computer systems/Microsoft Suite. Obtained/provided various reports, distribution lists, and data & participated on various teams-Monitored/oversaw Absenteeism Program. Created various reports/employee absenteeism letters-WorldNet Proctor for Training Dept. testing employees for operator qualifications, entered employees training records. Aptitude Testing Proctor testing for potential new hire candidates.. ---Conducted New Hire Orientation/processed all New Hire package information. Contacted potential candidates to schedule interviews, PCA testing, drug testing-Reviewed/processed monthly employee Wage Progressions. Coordinated/scheduled/processed job postings as well as replacement of employees-Coordinated USW and PGW Union Negotiations conducted every 5 years/meeting notes, etc. -Assisted leadership with Workman Compensation, maintained OSHA files, assisted employees/retirees with Company benefits, LTD & Social Security benefits -Maintained all Affirmative Action information/Reports -Processed/updated Franchise Agreements with local municipalities, etc. -Coordinated Co. building remodeling projects, repairs and maintenance needs, MFD upgrades, office supplies/inventory updates -Commonwealth of VA Notary

Lynchburg, Virginia, United States

Executive Secretary to the Senior Vice President where I had a variety of responsibilities. I typed all correspondence, etc. using the Text Management computer program for the Senior Vice President, Accounting department, Operations department, Marketing department and Human Resources department; delivered daily mail; maintained and updated files; answered telephone; updated schedules; and occasionally used Dictaphone.

Lynchburg, Virginia, United States

Responsible for the billing of all natural gas customers and propane customers through their computer system; estimated customer accounts; contacted customers concerning low / high gas usage; processed final bills on customer accounts; processed customer billing adjustments; entered meter readings to customer accounts for operating areas such as Lynchburg, Altavista, Gordonsville, etc. and processed tests on customer meters. I also completely handled all customer mailings from beginning to end including the bursting of bills, bill inserts, and the Post Office's bulk mail process including paperwork involved in order for Lynchburg Gas Company to obtain discounts from the Post Office.

Lynchburg, Virginia, United States

Primary responsibility involved working with the public helping customers understand their bills, monthly budgets, etc. I handled customer complaints; assisted customers with any turn-on / turn-off requests regarding the setting or removal of their gas meter(s); checked for payments not credited to the proper account; processed account transfers, miscellaneous adjustments on deposits and merchandise contracts, etc.; scheduled customer meters to be re-located to the outside of their home, etc. and assisted the Receptionist on a daily basis. Answered telephones, etc.