Cynthia E. Email and Phone Number

As a mortgage loan processor with over 20 years of experience in the lending industry, I have developed a strong expertise in mortgage and consumer lending, compliance, and documentation. I have successfully processed and approved loans within bank guidelines, while ensuring fair lending practices and adherence to federal regulations. I have also resolved any invoicing or payment discrepancies and assisted with dispute resolution for both customers and carriers.My core competencies include problem solving, interpersonal skills, and customer-focused service. I have always strived to deliver exceptional customer care, going the extra mile for clients and building loyal relationships. I have also collaborated effectively with internal and external stakeholders, such as underwriters, appraisers, title companies, and loan officers. I am eager to apply my skills and knowledge to a challenging and rewarding role in your organization.