Cynthia Frank

Cynthia Frank Email and Phone Number

VP Performing Support Services @ Mr. Cooper
Frisco, TX, US
Cynthia Frank's Location
Frisco, Texas, United States, United States
Cynthia Frank's Contact Details

Cynthia Frank personal email

n/a
About Cynthia Frank

Cynthia Frank is a VP Performing Support Services at Mr. Cooper. She possess expertise in banking, risk management, credit, loans, mortgage banking and 25 more skills.

Cynthia Frank's Current Company Details
Mr. Cooper

Mr. Cooper

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VP Performing Support Services
Frisco, TX, US
Cynthia Frank Work Experience Details
  • Mr. Cooper
    Vp Performing Support Services
    Mr. Cooper
    Frisco, Tx, Us
  • Mr. Cooper
    Vp Performing Support Services
    Mr. Cooper Nov 2014 - Present
    Irving, Tx
    Manage the MERS, Lien Release, Land Transaction, Service Release and Execution teamsManage the custodial relationship between Nationstar and the custodiansManaging the process review and execution of offshore processes (India and Manila) Manage the custodial/collateral process for deals/acquisitions and inflowManaging the transition of processes from the ramp down site to the ramp up siteCreating/developing/implementing process transition strategies to reduce handoffs, duplication and increase compliance/production scoresResponsible for key relationships between executive management and internal partners
  • Bank Of America
    Vp Foreclosure
    Bank Of America Feb 2012 - Nov 2014
    Managed a team of 10 direct reports, management oversight of 9 offshore processes and 1 outsourced vendorManaged Foreclosure Pre-Sale Foreclosure processes with 300+ offshore resources ( 3 sites in India), 100+ onshore resources and 100+ vendor resourcesPoint of contact between executive management , offshore, onshore and vendor contactsReduced the backlog of incoming documents by redesigning the process flow from end to end with reduced redundant process review and increased productionDeveloped and managed a strategic process to eliminate outsourced vendor Developed metric reporting to manage production, quality and trending
  • Saxon Mortgage
    Avp
    Saxon Mortgage Mar 2010 - Jan 2012
    Dallas/Fort Worth Area
  • Bank Of America
    Vp Finance
    Bank Of America Apr 2009 - Feb 2010
    Dallas/Fort Worth Area
  • Countrywide Financial Services
    Avp Finance
    Countrywide Financial Services Jun 2002 - Mar 2009
    Dallas/Fort Worth Area
  • Usaa
    Flood Claims Coordinator
    Usaa Mar 1982 - May 2002
    San Antonio, Texas Area

Cynthia Frank Skills

Banking Risk Management Credit Loans Mortgage Banking Financial Risk Management Finance Financial Analysis Underwriting Foreclosures Project Management Process Improvement Call Centers Mortgage Lending Customer Service Mortgage Servicing Credit Analysis Offshore Operations Offshore Management Credit Risk Portfolio Management Document Review Flood Management Executive Management Licensed Tx Multiline Claims Adjuster Cash Management Document Management Residential Mortgages Financial Services

Cynthia Frank Education Details

Frequently Asked Questions about Cynthia Frank

What company does Cynthia Frank work for?

Cynthia Frank works for Mr. Cooper

What is Cynthia Frank's role at the current company?

Cynthia Frank's current role is VP Performing Support Services.

What is Cynthia Frank's email address?

Cynthia Frank's email address is mb****@****com.net

What schools did Cynthia Frank attend?

Cynthia Frank attended University Of Phoenix, St. Mary's University.

What skills is Cynthia Frank known for?

Cynthia Frank has skills like Banking, Risk Management, Credit, Loans, Mortgage Banking, Financial Risk, Management, Finance, Financial Analysis, Underwriting, Foreclosures, Project Management.

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